Recently I'd ordered two bottles of Extra Strength Antacid Tablets from CVS, when I had a discount…read morecoupon. Unfortunately their expiration date is just several months from now, and meanwhile each bottle has 250 pills (admittedly the suggested dosage is 3 pills at-a-time, but still....). There's no way we'd consume anywhere near 500 of those pills by their expiration date, so I wanted to exchange them for bottles that have a more reasonable expiration. Today I had to be just one block from this store for a medical appointment, and fortunately there were (only) two bottles available - and their expiration date was *much* more generous. I went to the cashier's counter, and the cashier explained that she needed to have a supervisor handle the exchange (and I'd brought my receipt with me). The shift supervisor was inexplicably *nasty*, and from the very beginning. Meanwhile; she told me she couldn't do an "even exchange" because the flavor was different than the ones I'd purchased (?!) - so she said I'd have to return the ones I'd bought and then purchase the other ones. I told her that I'd used a discount coupon when making the purchase, whereas a "new" purchase would *not* provide the discount. She continued being nasty and suddenly disappeared, and then she *finally* reappeared many minutes later. At that point she told me she'd confirmed with the store manager what she'd told me - but she should have had the courtesy to at least tell me why she was suddenly leaving, and her nastiness was totally inexcusable. Now I'm going to contact the CVS Customer Service Department, but I shouldn't have to waste so much time re: this situation - and most importantly, CVS shouldn't have an employee who's so nasty. (The only reason why I'm giving two stars instead of one is because a very pleasant employee helped me find the location of the pills).

Stopped here due to a fellow traveler having physical complaints which required topical analgesic…read morerelief. Walking many miles per day was a new routine and caught up with her, so very thankful to locate this convenient location and find every item she wanted on her long list. Store was well stocked and merchandise was easily accessible. Staff were helpful and efficient.

During my stay in Midtown, I just happened to stumble upon the Katagiri Japanese Market while…read moreexiting Grand Central Station and had to come in! The musubis are the first vendor to the left as soon as you enter. During the day, you can make your selection and they'll place it in a container for you. Later in the day, all of the musubis are individually wrapped for you to grab and go. Now, iykyk that rice really makes the difference. Sure, anyone can make a musubi, but these ones are special. Rice quality was spectacular as were the ingredients. I enjoyed the mentaiko, kombu, shiso and spam and egg. All were so good and the perfect snack to grab before hopping on a flight! During the lunch hour, this place can get really busy. To pay, the line wraps around the interior of the store, but it moves so fast, so don't be scared off by it.

We ordered the Unagi, salmon, and spicy tuna onigiri. Rice is perfectly cooked for onigiri and…read moresatisfied with the filling taste but filling portion size was small. Service was fast and efficient. Place is packed so try to figure out your order before/while you're in line.

Small location compared to say a CVS but had everything I was looking for. Wish they had more staff…read moreto help customers on the floor and front desk though.

While standing in line yesterday, September 1, 2023 in the late afternoon, the cashier repeatedly…read moreyelled at the foreign tourists, standing in front of me, to get back in line (they were selecting some candy bars to take to the cashier). When I suggested they were standing in line I was called a D***k Head". I asked the cashier to just check out the people so we could all go about our day and she told me (backed up by the security guard) to "Shut the F**k up". This is an outrageous way to speak to anyone let alone a customer. There was absolutely no need for any of it to have occurred. The tourists in front of me were perplexed at what was happening and were simply trying to make a purchase.

They changed taxes on everything. But the round the tax to the next highest number. Beware of them…read morethey will cheat you. And when you confront them they get rude. Don't them them steal your money.. Worst place around.

The price at the register is not the price posted above the deli counter. They just make it up. I…read morewas overcharged by 20% (I did the math adjusting for tax). When I inquired about the difference the cashier mumbled something about tax (wrong!), napkins (didn't get any), forks (got one really flimsy one in an order for two), and plastic bag. It's a take out deli with no place to sit down and eat for goodness sake! What I expected to put my small crappy breakfast omelette in my coat pocket? I'd complain to the state and credit card company, but they don't provide an itemized receipt; just a receipt stating the price they made up on the fly. There are 4 better places within a stones throw of this one No need to let these guys rip you off. This morning I got a much bigger, better omlet, WITH hash browns and a buttered bagel for the same as this rip off joint's crap omlette at a place just 100 feet or so north on same side of street.

The pharmacy has gotten a lot of information wrong…read more Told me I had one refill left when I had three. Told me covid tests are not covered by my insurance when they are. Told me I can't move prescriptions from a different Duane Reade (also in Manhattan) w/o losing all but one month refill order -- that the entire prescription will be automatically cancelled except for one month if I move it from one Manhattan Duane Reade to another. It's very strange. They're not unpleasant, the prescriptions get filled on time, the place is convenient and large and clean. We've had no real problems and even like the place -- it's just that the information is often wrong! They seem to have hired a few new people recently. Maybe they'll improve things.

Service here was a bit slow - took a while to run up my card…read more Aside from that, a bit disorganized, food stuffs and other high-margin products in the very back of the store instead of near the exit, and some really annoying placement of various products in the store make this well-lit, but crowded area.

So if you've been to a Walgreens then you've been to Duane Reade. To be totally honest, I had no…read moreintention of coming in here, but I had been walking about 15 blocks, it was raining a little harder then I would like and I was looking to dry off for a minute. Once inside it was apparent that it was a part of the Walgreens family. The only thing that stood out is there is a ton of construction on the building outside, so it isn't super obvious what is located here. Once I was inside here and I started to look around a little bit I came across an umbrella and poncho station that had some reasonable prices. AN umbrella for $6.99 isn't bad. I'll buy this and get back on my rainy journey. Once outside it was pretty obvious why it was only $6.99...it is broken. I was able to get it open, but it took some work. Overall for the price it worked fine and got me out of my rainy jam. If I was in the area I'd go back in here again.

I am writing to express my frustration regarding the 24-hour status listed for this location. I had…read morean urgent prescription sent here specifically because your website stated the pharmacy would be open. Unfortunately, the pharmacy was completely closed when I arrived. This is incredibly misleading, especially for patients in acute need of care.