I rarely leave reviews, but I'm so annoyed I felt compelled to leave this one. DO NOT USE this…read morecompany: - I scheduled a move weeks in advance with a down payment of $100 - the day before I confirmed with multiple people (including dispatch) that my move was all set! I didn't love that they gave me a window of 12-4pm, but I THOUGHT the move was confirmed per their assurance. Furthermore, the company required that I send them a $500 pre-authorization hold to make sure they would be paid. Mind you, the combined $600 was more than what was going to be owed for the job, so they were going to refund me the difference afterwards. - the day of the move - the day I HAD to move, they called me an cancelled the job at 2pm because they had overbooked!! While they did refund my deposit, I was forced last minute (at 2pm no less) to rent a truck and have someone help me move because I had to be out that same day. It was extremely stressful. Whatever you do, don't count on Move Central!

Avoid This Company - Dishonest Practices and Poor Service…read more I hope this review helps others understand what to expect from Movers Central in Irvine. I found this company online and contacted them about two weeks before my move. I spoke with Junior, who gave me a quick estimate based on my 3-bedroom home (note: I wasn't moving large appliances like a washer or fridge). He quoted a minimum of 3 hours and tried to pressure me into booking by offering a lower price when I mentioned I was still comparing other companies. I told him I'd get back to him after making a decision. After the weekend, I decided to go with them--it seemed like the best value at the time. Junior asked for a deposit to book the move, which I paid. Then, after charging my card, he informed me that I'd also need to pay the full 3-hour minimum again (not including the deposit) the day before the move for the team to be dispatched. I told him I planned to pay in cash and was uncomfortable being charged again. He said I could still pay cash, but he'd have to charge my card for the full amount first and then refund me later. This meant I'd be fronting the deposit + minimum hourly charge + gas + cash + tip, just to secure the move--and waiting on a refund. I was uneasy, but agreed to move forward. That's when another red flag popped up: after collecting my payment info, Junior abruptly hung up. He didn't call back, and I couldn't get ahold of him again despite multiple calls. When I finally reached him the next day, he said dispatch hadn't confirmed but assured me the move was set and he'd follow up. He never did. Instead, I later received a voicemail from Hector saying he needed to finalize the move. I texted to confirm and was given a move window of 8-10am. On moving day, by 9:30am, I had received no call and no one had arrived. I called the business--no answer. After repeated attempts, I got through to Hector, who said he'd check with the driver. At 10:12am, the driver called and said he'd arrive in 45 minutes. He showed up an hour later. Then, another issue: the driver told me the move didn't include materials--despite Junior assuring me they were included. I called the company again, and Hector finally admitted that Junior had given me the wrong information. He apologized and acknowledged the delay (the team was 4 hours late), and offered a 5% discount on the overall cost of the move plus a $50 reimbursement for the materials that should've been included in the first place. While I appreciated the small attempt to make things right, it didn't make up for the stress, poor communication, and misleading pricing. The actual cost ended up being significantly higher than what was quoted--between extra hours, material fees, gas, and tip. Bottom line: This was a terrible experience. Poor customer service, dishonest quotes, bait-and-switch tactics, and zero professionalism. I do not recommend Movers Central. Save yourself the headache--look elsewhere. Update: The "deposit" that was initially described as a hold on my credit card was actually posted to my account. I attempted to contact Hector multiple times for clarification. Each time, he said the issue was with the finance department and that he would follow up with me -- but he never did. Eventually, when I tried calling back, the number was disconnected. Attempts to reach the main office also failed, as the line wouldn't ring. I then contacted them through my credit card company and was finally able to reach Hector. When I asked to speak with a manager, he placed me on hold and then abruptly hung up.

I don't know what kind of operation you're running over there, but let me make one thing clear:…read moreyour crew is garbage. Not just bad at their jobs--a disgrace to the moving industry. My TV was smashed, and my work monitor-the ones l use to actually make a living-are missing. Gone. Stolen. And don't insult my intelligence by pretending otherwise. If this was a test in incompetence, you passed with flying colors. I've seen toddlers move blocks with more care than your team showed handling my belongings. And the fact that something walked away during the move? That tells me you don't just hire idiots-you hire thieves.

I hired Move Central for Nov. 14, 2024. First of all, movers took a two hour lunch, one of which I…read morehad to pay for at an hourly rate. They claimed they took one, but they did a disappearing act for an additional hour. I had to call and ask where they were!! They took over eight hours to move a 2+2 apartment to a location one mile away. I had to return to the old residence twice due to the workers leaving the screws for my bed AND my tv mounts. I had to search in the dark as the power had been turned off at the old apartment. Who doesn't put screws in a plastic bag? They left the power cord for my television at the old apartment on the floor. The bed screws were in the windowsill and the mount screws were all over the floor. I was unable to locate all of the mounts, so, I had to re-purchase new mounts. I tried to contact them to express my discontent and was told that someone would reach out. That was three days ago. All in all, it cost over $2k to move one mile away for shoddy service. Would not recommend them.

Joe, John, and Vann were fantastic in helping us move our 2 bed 2.5 bath from Irvine to Anaheim. We…read morewere in a trilevel townhome in both locations and they tackled the stairs without hesitation. Amazing movers and great to work with. As a repeat customer, we also got a small discount, so the price was very competitive. They have been the quickest movers we've hired so far and we'll keep coming back.

Bruce & Omar arrived on time and proceeded to get to work right away! Both were very professional &…read morefriendly. Everything was wrapped & handled with care. They worked without stopping and made sure everything was completed to our satisfaction. Would definitely recommend PRO MOVERS! Thank you for doing all the hard work!

SCAMMING COMPANY! STAY AWAY OF THEM!…read more Don't ever use Move Central company! This company estimated my moving under 800$ for 1 bed 1 bath, and then without my consent took 2200$ from my back account including required 250$ deposit when I picked cash only as payment option. During several calls (which were recorded) company during estimation process said that there will be no extra charges for wrapping/packing materials. But in final statement they put over 1000$ total of swapping paper/boxes/bubble wrap etc. They damaged my bed, coffee table, patio chair and makeup vanity and estimated all these as 200$ worth of damage. And I need to fight them for that for many weeks. STAY AWAY FROM THIS COMPANY !

It's been a week but better late than never, right!? Thank…read moreyou Hau & Jesse! These guys made my move pretty easy and we're communicative along the way. They were very time efficient & managed to get my move done in my budgeted timeframe, which REALLY helped because there was a bit of miscommunication regarding the "DDT", Double Drive Time initially. HOWEVER, Frank from their management team really ended up helping me stay within my budgeted rate.

Huge thanks to Robert and his team at Trek Movers! They helped us move from LA to Orange County and…read moremade the whole process so much easier than we expected. The crew was efficient, careful, and super professional, but also friendly and fun to be around. They worked fast, handled everything with care, and got us settled into our new place without any issues. Nothing was damaged, and everything arrived exactly as it left. We couldn't have asked for a better moving experience and would definitely recommend them to anyone looking for reliable movers

Best movers ever! We've used them three times now and they handle everything with care, are…read moreefficient, and they unpack and build furniture for you. Love trek movers!

We had an outstanding experience with Family Affair Moving! Ryan, Maurice, and Mario were…read moreabsolutely fantastic. They arrived right on time, worked incredibly hard from start to finish, and made our move from one apartment to another smooth and stress-free. They were friendly, courteous, professional, and treated our belongings with great care. They were also patient, respectful, and always willing to help with anything we needed. It's hard to ask for more from a moving company. I would definitely use Family Affair Moving again and highly recommend them--especially Ryan, Maurice, and Mario. Thank you for making what is usually a stressful day such a positive experience!

We had to move suddenly over Thanksgiving weekend and I found Family Affair Moving along with two…read moreother companies. One call to Darlene and I didn't call the others. They provided more movers for the hourly cost than the other two companies and were available. Darlene was kind and amazing, and thorough in asking questions about furniture, packing, pets, and exercise equipment. Things I didn't even consider! Day of the move (Saturday after Thanksgiving) Ryan, Santos, Mario and Amir showed up on time, carefully wrapped all of our furniture with either blankets or plastic wrap. The asked questions about where things should go, and questions about how to assemble or disassemble things. This is our third move, and we are not as young as we were with our last move. We had to make two trips, but it was still within budget. Next move, I'll call them again, and pay for packing (which we thought we could do on our own in our 50s!) Book this place and don't go anywhere else! Thank you to everyone for our amazing team and the seemless move.

Lot of stuff. 99.9% of my stuff came back in perfect condition. If you've moved before, that is an…read moreincredible stat.

They did a good and professional job they did it within the three hour time limit. They took their…read moretime and we're very careful. We're very organized communicated well.

Absolutely the best! They came out and moved me when another mover tried to rip me off with no…read morenotice they gave me a reasonable price and moved me with great attitudes and just overall yhe best customer service! Thank again!

Alex, Mike and Alibi did an amazing job! They were quick, efficient and very friendly. If you are…read morethinking about using Busy Bee movers just do it, they were great. If we ever move again we will use them for sure! Thanks again Alex, Mike and Alibi!