Dr lee was very thorough and a good listener especially when it was my first time i didnt know what…read moreto expect during my initial consultation appointment (prelockdown). He enjoys his job and has been healing people around the bay for over a decade. I noticed other customers coming to buy healing supplements also, though I personally do not have experience. I went home oddly feeling so relaxed & had my best nap ever to the point I was too tired to stay awake waiting for my kids to finish dinner. I can't wait to continue services once these pandemic lockdowns go away.

Seeing Dr. Lee has helped so much with my chronic back and hip pain. He is incredibly kind and…read moretakes his time to understand where there is pain and treat it. I highly recommend him.

Dr. Yumi is fantastic. I had been dealing with an issue for months and had almost given up on…read moregetting it resolved. She quickly understood what was going on, took a thoughtful approach, and made a real difference. I'm now pain free and extremely grateful I found her. Highly recommend.

I had a very disappointing and stressful experience with the front desk person at this office…read more The issue started with poor communication around billing. I was initially told that my copay would be $30 for Dr. Helen and $20 for Dr. Deanne, and that my insurance had been checked. About a month later, I found out through my insurance that I was actually responsible for 30% of the bill. When I brought this up, the front desk person first denied saying that, and later offered to settle the account based on the $30 copay amount. However, there was no apology or clear explanation for the confusion. We had also discussed that the 4/30 bill would be handled later once I received the insurance check, since my card had already been charged the full $150 for that visit. Yesterday, when I tried to bring this up again, the front desk person would not let me explain and kept insisting that my bills had already been taken care of. She also said she does not handle billing, but did not clearly explain who does or who I should contact. What made the experience worse was the attitude. When I tried to understand who handles billing, bookings, and patient communication, she responded defensively and said, "Oh, now you are saying I don't do anything," which was not what I said. I was simply trying to understand who was responsible for what, especially since she had said she does not handle billing or appointments for all doctors. The most upsetting part was being personally insulted and called a "sad person who makes other people sad." That is completely inappropriate in any service environment, especially in a healthcare or wellness practice where patients come for care and support. This was not the first time she referred to me as a "sad person," and it felt dismissive and disrespectful, especially as someone coming in with severe shoulder pain and trying to resolve basic billing and appointment issues. The communication around appointments was also frustrating. When I switched to Dr. Deanne and asked how to book with her, I was told to check online with no clear guidance. After asking again, I was eventually sent a link by text, but only after being told, "I don't handle her appointments." Yesterday, I checked in and sat in the doctor's office for several minutes, but the doctor was not informed. I had to go back and ask twice, and the front desk person clearly seemed upset about it. The last two months of dealing with this front desk experience have been extremely frustrating. Patients deserve clear communication, patience, and basic respect when trying to resolve billing and appointment issues especially when it's caused by the provider . Overall, this experience fell far short of the level of professionalism and respect patients deserve

I have been going to Life Tree, on and off, for about 6 years. I first found this place on Groupon…read morebut it is Sky, the owner, that keeps me coming back. She is very experienced and I rarely feel any pain with acupuncture with her. As needed, she will use a kind of mud or massage therapy or slight electric stimulation with acupuncture. She has successfully treated my back and my leg. Helen is my go to massage therapist and hones in on the pain spots and is committed to finding various ways to make the pain better. I am a runner and in a lot of pain generally, especially as I age and a lot of credit goes to Sky and her team for keeping me running. Her first office is in San Jose and since the pandemic, she has opened another spot in Sunnyvale. I go to San Jose and there is plenty of parking, on the street or in the parking lot behind the building. I have found Sky very accommodating with dates and times and she will try to figure out a time and day that works for you. She is flexible with rescheduling as well.

Sky seems to be running a scam here. When I inquired about the cost of service after insurance, she…read moreasked me to book the appointment and then ignored several request for estimate till the day of service. When learning the she isn't in network, she charged a cancellation fee due to 24 hour cancellation schedule and won't refund.

Highly recommended…read more I came in with severe neck and shoulder stiffness -- the pain was so bad it even woke me up at night. Dr. Long was very attentive and recommended a combination of Tui Na and acupuncture therapy. I was impressed with Julie. Her pressure was precise and right on the pain points, and she was patient and caring throughout the treatment. After the session, I felt completely revived and relaxed. The office is also very clean and comfortable.

I've been visiting Hopewell Medical Acupuncture Center in Sunnyvale for the past year for chronic…read moreback and neck pain, and the treatments have really helped me -- my pain is much better now. Their tui na massage therapists are excellent. They truly understand the body and give a full one-hour massage, unlike many other places where therapists just watch the clock. Here, they make sure your concerns are fully addressed. Recently, I also went for treatment after a wrist fracture, and apart from the acupuncture, Dr. Long kindly suggested some traditional Chinese home remedies to aid faster recovery. I really appreciate the level of care and attention they provide. Highly recommend this place!

Prices are no longer what the reviews say. It says $120 for an hour massage plus you need an…read moreappointment.

In 2020, I was referred to Dr. Zhang when after I had ruptured 3 discs in my back and neck. I was…read morein tremendous pain but wanted to avoid surgery that was being pushed on me by my orthopedic doctor at the time. I met with 3 different acupuncture doctors but Dr. Zhang's treatment seemed to have the most positive effects so I stuck with her. After about 4 months of weekly treatment I felt much better and I still come in regularly till this day for maintenance. She's a lifesaver!

Initially, I contacted the clinic to confirm whether they accepted my insurance, and I was told…read morethat they did. However, when I arrived for my appointment, I was informed that I had to pay the full amount upfront and that I would be reimbursed if my insurance covered the claim. After submitting the claim, my insurance denied it because I later discovered the clinic was never in-network. This experience was very misleading and left me feeling that I was not given accurate information about their insurance participation. Unfortunately, the acupuncture massage itself was also disappointing. The treatment lacked proper technique and pressure, there were frequent interruptions throughout the session, and the environment felt noisy and unprofessional. Overall, the facility did not appear to be well maintained, and the experience did not meet my expectations.

I've had a very positive experience receiving care at Sunrise acupuncture clinic. I originally came…read morein for chronic pain that had been bothering me for years, and Dr. Yang has been a huge part of my healing journey. I've followed her since she practiced at a different location over ten years ago, and her treatments have consistently helped reduce my pain and keep it under control. After a session, I feel lighter, more flexible, and the relief lasts beyond just that day. This clinic is a great place for anyone looking for both effective treatment and a caring, supportive environment.

I work next door to this acupuncturist, and I've been curious about acupuncture, cupping, and…read moregeneral Chinese herbalism for some time, so I decided to wander inside one day. The acupuncturist is a nice man who didn't even get mad at me for barging in on him while he was with a client. He kindly let me know to come back for a free consultation. When I returned, he sat me down and began feeling my pulse and using a tool on my ears. He asked me a lot of questions, and I was impressed with what he had to say about my health and what treatments would work for me. I have Kaiser insurance, so acupuncture is not covered by my insurance. He offered me a special price of $130 for a session with acupuncture, bone setting, cupping, and acupressure. His English was a little broken, so be patient with him. It's obvious he's a very professional and knowledgeable, and I'm excited to try out acupuncture and cupping. Will update next month after my appointment.

This review has been long time coming. I had come across to Good Life Clinic about four months ago…read morethrough one of the promotional sites-Groupon I think. It was one of the best things that happened to me. During my first appointment I was blown away by Michael's insight with what I was going through as he checked my pulse and tongue. After my three treatments from the Groupon deal, I continued on. Michael is very good at what he does and extremely knowledgeable as he is the third generation of acupuncturist in his family. He is very kind, understanding and very helpful. After months of treatment, I feel a lot more relaxed, in control and feel better overall. This was my first time ever doing acupuncture and I was totally put at ease and I would highly recommend this clinic to anyone wanting to be healed in a safe and nurturing environment.

Horrible! Dr. Li takes advantage of people and is desperate for $$. If you get a massage, she…read morecharges you $70 and if she "considers" that you need acupuncture even if she LITERALLY just puts ONE NEEDLE on you and takes it off (which lasts a total of TEN SECONDS), she now charges you $100+ If you ask for a deal to be able to go often, forget it. Zero respect and consideration for usual costumers. Unorganized, never punctual, but very punctual to finish even if it's a late start. When cupping is done, cups are not cleaned between patients. Seriously very pathetic. Also, when needles are placed in the skin, proper disinfection is not done before the needles go in. Seriously recommend people to stay away from Dr. Li I've been to many acupuncture/massage places all over the world and never had such a bad experience.

I was getting chronic headaches due to one of my medications which made me try acupuncture, instead…read moreof adding another pill. This was my first time trying acupuncture. Dr. Li is very pleasant and explained that each session is about an hour and therapies acupuncture and cupping would be performed. 1) I consider myself pretty flexible because of the yoga and other exercises I do. Never realized that there were many "tight spots" in my body until I came to this acupuncture clinic. 2) Once the acupuncture needles are inserted into those spots (acupuncture points) it felt very relaxing..! 3) Then during cupping, cups were inserted on the back to create suction where I could feel the blood flowing freely. After my first session, I felt so calm and relaxed that my headaches were gone. Acupuncture worked very well for me so I decided to visit this clinic every week.