Alex needs to attend a class on customer service. My elderly mother has been going to this place…read morefor years. She is nearly 90 yrs old and sometimes we don't know until the morning of the appt whether or not she is physically capable of getting there. This morning, she was feeling too weak and forgot to call and reschedule. Alex called to bitch out her caretaker this morning for not being able to make it there. After hanging up on the caretaker, he proceeded to CALL MY MOTHER AND BITCH HER OUT!!!!!! Wait WHAT? She has literally been an EXTREMELY loyal customer since they opened! Absolutely RIDICULOUS customer service - the situation was nothing more than a miscommunication and multiple apologies were made; Yet Alex felt the need to be a dickhead. Great news Alex! It won't happen again!

Clean and professionally managed. The technician was very good at getting out my ingrown toenailsread more

I had never been to Rio Nails before but I was in the area and figured I would give it a try. I…read morewalked in with broken, 3 week old, way too thick acrylic nails from a place in Miami and Kevin took me right away. All I told him was that my nails were way too thick for my liking. He began working away and as soon as he started to fill my very first nail I could tell we were going to get along great. He took his time, paid attention, and used the smallest amount of product needed to create the desired thickness (actually lack of) that I wanted. Before he even sanded my nails to shape and buff they were practically perfect. Once the polish went on I fell in love with my nails, and I'll admit to being a picky client when it comes to having acrylic nails. The only negative about my appointment, which really isn't that bad, is that I was charged $28 when a fill is advertised as $20. Kevin did end up putting on two new tips, but when I asked for the breakdown for the price he said that each extra tip cost $2 and that the removal of my gel polish was $4. I'm skeptical because never in my manicuring life have I been charged for the removal of gel polish on acrylic nails. Don't they have to sand them anyway? All in all I had a pleasant experience and the next time I'm back in the area I will be returning for my fill.

Horrible customer service. I returned to this salon less than 15 hours after my service due to the…read morewrong shape of my acrylic nails. Had I realized during the service I would have notified them however I am not a nail tech and have not had issues here in the past. The tech applied to nails at an upward angle causing them to ramp upwards. when I have gone to this shop in the past with different tech my nails were flat and shaped like a normal nail. despite being a loyal customer to this business they would not give me my money back or fix the service. They only offered a half refund. Will be taking my business elsewhere.

I got gel mani and pedicure. My husband got deluxe pedicure…read more They spent so much time with us. No corners cut. Beautiful job. Will definitely come here again. Very clean shop.

This Wildwood nail spa was the perfect find. I walked past and glad I did. It's a few steps away…read morefrom Poppis and Dog tooth There is plenty it street parking The staff was friendly and the place was really clean. I was taken right away for my pedicure and manicure. $55 for both I'll be back in 2 weeks

Just want to say that I've tried many nail salons in lower township…read more The technicians here are great. (Have gone to Annie several times) I'm pleased with the results. She is very helpful in selecting the color, and does a top notch job. Place is clean.

Pamper Me in Rio Grande provided the opposite of pampering and simply horrific customer service. I…read morewalked in requesting a mani/pedi (no gel), was told to come back in an hour and, as I exited, a woman told me they could accomodate me. Another woman sat me down for a mani first - fine - put my fingers in water for ten minutes. Then, when she saw a regular, abandoned me and treated her favored customer. I left and will not return. This estsblishment does not favor customer service or pampering - it is a two-bit, scammy place. I then went to Rio Nails, close by, and received professional and terrific service. Beware Pamper Me in Rio Grande.

This was the second time I had a mani pedi and was rushed through the service. At $70 I was…read moredisappointed. The gentleman that did the pedicure was great. Another person did my manicure and she didn't even soak my cuticles before cutting them.

Just left this place paid $110 for the worst job ever! First of all I called made the appointment…read moreand said I wanted Tina, instead of telling me she was not in they made appointment anyway I go in with my daughter so now I'm upset but I still let this lady do my nails and she messed the shape up she was drilling on my nails so hard never again if Tina is not in don't go! They didn't even shape my daughters nails I didn't even get color or my feet done I was so mad

Highly recommended if you need nails that are no weaker than steel…read more I've been going there for acrylics for three years now and every time I go somewhere else for tips, I regret it because nothing compares to whatever they use. I'm pretty hard on my nails and they never break or start to look nasty before a fill. The staff are also super nice and very good at what they do. They only lose some points because they're always playing a Celine Dion concert DVD.

Had a great experience with a mani-pedi. First time for me. A nice soak and massage of legs and…read morefeet. Great job on the nails, cuticles and two coats polish. My nails really needed cleaned up. They look great now. They were busy but had time for walk-ins as well. Family was able to shop while they waited for me.

My hair is very thick and course, Carrie always gives me a wonderful cut and easy to style cut.read more

Kathlynne did my Cezanne keratin treatment today. This new process is so different from what I've…read moredone before, no smell, process was so easy and my hair looks great. Her salon has a relaxing atmosphere and everyone was warm and friendly. Thanks so much!

UNFRIENDLY TO WOMEN OF COLOR We were at our shore house for…read moremy birthday. My daughter and I decided to get a pedicure and decided to go to First Nails. We were greeted rather cooly when we arrived and we found the staff quite unfriendly while we were there. The pedicures were nothing more than a wash of our feet and fresh nail polish. The staff didn't even turn on the massage chairs for us until we asked, and even then they reluctantly turned them on. We noticed other women being treated with kindness and consideration. We were not, which leaves me to believe they were unfriendly because we were women of color. I would never recommend this nail salon to anyone! And I will forewarn others not to patronize this business. This was August 2008.

Pat and Kelly are your go to gals for hair color. Debi is your go to for bright colors and joanne…read moreis just super high energy. They can help you with anything you need.

Pat helped me pick the exact hair color I needed for my well water hair, if you are a novice like…read moreme she's the go to girl! I got amazing results and my grey hair is toned away from the nasty brassy hue. I love their products, no more box color for me! :)

I visited this nail spa since I was in Wildwood…read more I am surprised at the poor reviews. My services were good. Nothing outstanding but nothing bad. Parking at this location. I would be back but found a place closer to my condo :)

I was really really rooting for them and trying to like it so hard. Im not usually one to speak up…read moreif it doesn't look good but it was so bad and not what I wanted at all. I wanted a plain french tip. I switched to a different person because I was ready to just walk out of there with no color and just acrylic and paint them at home after being cut twice and asking to fix the white tip for the third time because it was very sloppy looking. The other lady fixed as much as she could but I am still not too happy. They do not look very good, they look very cartoony. Everyone there was super nice though, the same guy that started my nails did my pedicure and that was good, I was just taken back by the quality because when I went there before they were great. Overall just a very stressful experience.