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    Origin Bank

    5.0 (1 review)
    Closed 9:00 am - 4:30 pm

    Services - Origin Bank

    Personal banking

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    8 months ago

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    Eastman Credit Union

    Eastman Credit Union

    (5 reviews)

    For those of us traveling from outlying areas of Longview, this is a full-service branch in a nice…read morenew beautfiul freestanding building beside Buffalo Wild Wings, and in front of the movie theater. (For several weeks now, I thought it would be a little kiosk or ATM building or something. Boy, was I surprised.) You'll find both new faces and old at this branch. They remain extremely friendly and customer-service oriented. Maybe it's due to its being new, or maybe it was the time of weekday I visited, but I got right in to see a loan officer. As always, these folks treat you like old friends. I feel like they are truly out to protect my best financial interests, and keep me from making any major mistakes. My elderly mother had just gotten taken to the cleaners by an unscrupulous local auto dealer. ECU's loan officer helped us as much as possible with helpful advice on what to do next. It's a shame the state of Texas doesn't have Elder Abuse laws directed at shady auto dealers. Because they don't, it's important to find a bank or credit union with people you can trust. I trust ECU wholeheartedly, and love their new branch, which will be loads easier to get to than their main branch, south of Longview. Tip: Credit unions have expanded their list of people who are eligible for (free) membership. I encourage everyone who needs a friend in the financial sector to give 'em a try. Their rates consistently beat local bank rates, on both deposits and loans.

    I had to call four times and speak to four different people who didn't really speak a ton of…read moreEnglish to cancel my debit card that I had lost. I actually spoke with a supervisor, and she told me there was nothing she could do for me, that I "had to go through the automated system". I explained to her that I actually had my card number, expiration date, and security code, my SS#, birthdate and everything she needed to validate me, but she said she could do anything for me. It is difficult when you lose something that is valuable and just want to turn off the ability to use the card, but are continually told there is nothing they can do. I had been very pleased with everything that Eastman had done for us previously, but this lack of customer service has me second guessing my decisions.

    Origin Bank - banks - Updated June 2026

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