My Credit Union has the BEST team! We started with them years ago and have always been pleased with…read moretheir service and their products. You can get a human on the phone easily and they are always pleasant to work with. Our family highly recommends My Credit Union!

I worked in banking for over 10 years, and MyCreditUnion is by far the best for customer service…read moreand friendliness of employees to their customers, also willing to work with you with issues. Check out My Credit Union for all your banking needs!

Top notch bank! We are very happy with all aspects of this bank. Their staff are very nice and…read moreprofessional too.

Without going into banking details, they weren't consistent in the product offered. The initial…read moreconversations were one thing, then all the details that sold me, changed. I just don't respect that. It's dishonest. Maybe others will have a better experience. I have a sour taste in my mouth sadly.

I have been banking with Altra for over 5 years now. I have opened/closed accounts, transferred…read morefunds, cashed/deposit checks, invested in CDs, taken a loan, and more. There is not one complaint I can possibly even think of! The customer service is Chickfala status, there is never a line when walk into building. Anytime I call someone is answering the phone within 3 minutes. I would give this branch 10 stars if I could. They even made me a new Card and let me pick the design just because my old one was scratched up! It's little things like that over the years that makes me give them such an awesome review! I can never go back to SouthSide Bank again. Not because they were bad, but because Altra is just that much better! Would recommend them to anyone and everyone.

For those of us traveling from outlying areas of Longview, this is a full-service branch in a nice…read morenew beautfiul freestanding building beside Buffalo Wild Wings, and in front of the movie theater. (For several weeks now, I thought it would be a little kiosk or ATM building or something. Boy, was I surprised.) You'll find both new faces and old at this branch. They remain extremely friendly and customer-service oriented. Maybe it's due to its being new, or maybe it was the time of weekday I visited, but I got right in to see a loan officer. As always, these folks treat you like old friends. I feel like they are truly out to protect my best financial interests, and keep me from making any major mistakes. My elderly mother had just gotten taken to the cleaners by an unscrupulous local auto dealer. ECU's loan officer helped us as much as possible with helpful advice on what to do next. It's a shame the state of Texas doesn't have Elder Abuse laws directed at shady auto dealers. Because they don't, it's important to find a bank or credit union with people you can trust. I trust ECU wholeheartedly, and love their new branch, which will be loads easier to get to than their main branch, south of Longview. Tip: Credit unions have expanded their list of people who are eligible for (free) membership. I encourage everyone who needs a friend in the financial sector to give 'em a try. Their rates consistently beat local bank rates, on both deposits and loans.

I had to call four times and speak to four different people who didn't really speak a ton of…read moreEnglish to cancel my debit card that I had lost. I actually spoke with a supervisor, and she told me there was nothing she could do for me, that I "had to go through the automated system". I explained to her that I actually had my card number, expiration date, and security code, my SS#, birthdate and everything she needed to validate me, but she said she could do anything for me. It is difficult when you lose something that is valuable and just want to turn off the ability to use the card, but are continually told there is nothing they can do. I had been very pleased with everything that Eastman had done for us previously, but this lack of customer service has me second guessing my decisions.

My wife and I love this credit union. I really don't know where to start. They make it easy to…read morespeak to a live person and they are very accommodating. We have financed several non-conventional items through this credit union and the rates have always been the best around. We are going to consolidate all of our accounts and loans with them. Keep up the great work!!

This is a great bank for free checking and very convenient for me. I always visit a Crissy at the…read moreteller window for all my deposits, she is super friendly and always happy

Great bank...new to corsicana they are veey professional and polite....and convenient.read more

Good people. Beats the hell out of dealing with megabanks…read more Now called Community National Bank

this is as social distancing as she could get lol. safe from the walls of her room!…read more cnb is an awesome bank! their staff is always polite and helpful.