I initially signed up with Procor Pest Control last year and was very impressed and pleased with…read moretheir services. I'm on the 365 plan which has been working well since being a customer. My Procor representative Gregg is awesome. He is punctual, professional, respectful off my home, knowledgeable, and kind. I found a mice in my home 12/7/21, and left a message on the answering machine, which Molly returned the call first thing this morning, and had Gregg on the job. Gregg was punctual as usual, pleasant, and got to work, searching my home for open holes where mice could come in. Gregg explained step by step each procedure that was being done to correct this mice problem. Gregg showed empathy and concern with my issue, and assured me that he would do his best to cover holes, and place baits inside and out where the possible exposure occurred. Gregg was awesome. By the time Gregg left my home, I was calmer and was more aware of what I needed to do to combat this mice problem. I'm very very pleased with Procor services and their representative Gregg in doing an amazing job. I surely would recommend Procor to friends and family. Gwen Wilson

How can you and do you have an ex employee that is not working for your company nor represent your…read morecompany still be on website and advertisement pamphlets. This seems un ethical. I would think if you want an employee to not represent your company still, then remove anything that you have with them. I am asking you to remove from your company page and any pamphlets you may have since I do not work for you. Thanks

Great Service, so responsive, and easy to work with! Would definitely recommend to anyone!read more

great service, fair pricing and prompt service call HIGHLY…read moreRECOMMEND THIS COMPANY! I had rats in my crawl space, he even patched the entrance once they were eliminated.

I used this company for a few years to treat a log house every Spring for carpenter bees. Each…read moretime, it took weeks after the treatment until I didn't see any more carpenter bees flying around. They informed me it takes a couple of weeks for the pesticide to kill them all. I came to learn the bees were still alive and, in their life cycle, would go dormant, burrowed in the wood until the next Spring. The last year I used this company, I had the knowledge and called them back and told them there were bees were still flying around my eves and they obviously needed more treatment. They ignored my calls and wouldn't return my voicemails. I was working during one of the treatments and my neighbor reported there were two teenagers (or so they looked), and they were screaming about the carpenter bees coming towards them. Carpenter bees don't sting. A real exterminator wouldn't flinch. You can't expect good exterminator services from unexperienced workers who are scared of carpenter bees, for God's sake. This company doesn't know what they are doing, they have unskilled workers, they don't stand behind their work. I use Erlich now and am very pleased. If there are any bees still alive after treatment, I call and they come back and treat again. The caliber of the work is sooo much better. Terrible exterminator service. Anyone else is a better alternative. Run, don't walk .... away from this company!

Do not trust these people. They do not spray thoroughly, don't check if there are mice or if you…read moreneed new bait in your ceilings or boxes, have no concern for the customer when you mention you have a problem, they don't discuss it with you and are always late for their appointments. Every time someone comes it is a new person, they don't know anything, have to call their manager. Select someone else.

Tim from Pest rangers is the best. I had issues and he solved them. If I could give a 10 I would …read more. love you pest rangers!

If you need a reliable exterminator in the Poconos, look no further than The Pest Rangers. They…read moremanage both my personal home and my rental property with incredible professionalism. Whether it's tackling a giant swarm of carpenter ants or preventing mice in the crawl space, their team is knowledgeable and thorough. Andrew and Krystle are absolute stars--always responsive and helpful with gate access and scheduling. It's rare to find a team that stays so current on training and truly knows their pests. A 5-star experience every time!

I met the Colwell man who takes care of my rental for the first time yesterday. Ken was great,…read moreasked questions, seemed truly interested in making sure the problem is taken care of. Professional and gentlemanly.

From the owner: Offering Residential, Commercial & Industrial Pest Control Services…read more Colwell Termite & Pest Control is a family owned & operated company that has been offering services in Scranton and the surrounding areas including Mountain Top, Wilkes-Barre, Pittston, Old Forge, Honesdale, Stroudsburg, Pocono and more, since 1981.

Service is bad. Consistantly miss appointments. Despite paying $50 monthly still have issues due…read moreto neighboring apartment.

We used ehrlich insect spray for a number of years at lake harmony pa and it went smoothly. However…read morein 2023, the prices have gone way up ($750 for 3 sprays in the home), and customer service has gone way down. We called ehrlich since august to modify our plan, and it seems there are phone agents to take our requests and generate "tickets" that have to go to the "district manager" to make the reduction of service. Three calls to ehrlich in august and October produced no communication back to effect these changes from the district manager. We continued to be billed hundreds of dollars for services that we asked to be discontinued in august and then had to ask to dispute these costs. There is a total disconnect between agents who take customer calls at ehrlich and generate tickets, and follow up and communication from second sept at ehrlich district managers to enact/ agree with changes. Left hand does not work with right hand at ehrlich and customers are stuck without service. I do not recommend this company given poor customer service and response service.