Staff was very nice. The rooms were very clean and comfortable. I would definitely stay here againread more

I am writing to you to express my extreme disappointment about their reservation cancellation…read morepolicy. My wife and I made reservations through Expedia with Traveler's Inn for Tue, Jul 28 to Wed, Jul 29, (Itinerary # 73463144264880). We were planning to stay there on our way to Santa Barbara, CA where I was to perform some music at a friend's wedding, but then I just received the bad news that I will be needing to start radiation therapy for prostate cancer in July. The treatment involves 8 weeks of radiation sessions, 5 days per week, and must be uninterrupted. At a time when anxiety and stress are elevated I have to deal with spending $93.00 for a hotel stay that I can't use! Cancelling seven weeks in advance didn't seem matter to Traveler's Inn! How horrible is it that a business can be so cold and uninterested in an individual's specific circumstances, and does not offer a refund. I could understand it, and it would be justifiable, if the cancellation came within 1 week of the reserved date, because it might be difficult to fill that room in such a short time. But 7 weeks in advance!?!?!? I am so shocked by such a policy. I'm sorry to vent so much anger and frustration like this, but I am overwhelmed by the user-unfriendliness of this policy.

My husband, our little girl dog and I stayed at this Spark by Hilton in Williams, California for…read morethe last leg of our road trip. We picked this hotel because it is dog friendly (two pets up to 30 lbs each for a non-refundable fee of $50 per pet, per stay) and within a reasonable distance of driving from Oregon for us to eventually head back home to LA County. And because this hotel is highly rated on Yelp (an overall rating of 4.9 stars with 19 reviews), I decided to take a chance and book a night's stay here. We arrived last Friday evening, around 7 pm. We checked in with an employee at the front desk named Michael. He was friendly and very welcoming. The room was very clean. I liked that there were charging pads on both of the dresser tables on either side of the bed and also one on the desk. I also liked that there was liquid hand soap by the sink (way better than the bar soap that dries out your hands) and also products in the bathtub/ shower (body wash, shampoo and conditioner). Our room also had a microwave and mini fridge (but no freezer in the mini fridge). Free breakfast was from 6:30- 9:30 am and is a continental breakfast (meaning it is a light breakfast with few offerings. The only protein available were eggs and dairy). Overall our stay was fine for one night but I wish that the hot water that was available on the night we arrived was hot. Michael did tell us when we checked in that there was coffee and hot water available behind the wall (which is where the dining area for breakfast is). After we unloaded our luggage and settled in for a short while, we decided to head back to the dining area for some hot water to make some tea. But the water wasn't hot and just barely warm. It also tasted like coffee so we decided to pass on the water. If you are passing through the area and looking for a no fuss, affordable stay that is clean, then staying at this Sparks by Hilton would work.

We are a band traveling on the way to Portland, OR, and had a great stay at the Spark by Hilton in…read moreWilliams, CA. Parking was super easy and the front desk staff were incredibly welcoming and helpful. Special shoutout to Kyle for accommodating and making our stay so much more enjoyable! Our rooms were spotless and brand new! The beds were extremely comfortable and the bathrooms were just as clean! We'll definitely be staying here again as we travel consistently up the coast. The location is a perfect rest stop for us in a great area. We highly recommend it to anyone passing through! Thanks again! #socialmediainfluencer #socialmediapromo #spark #sparkbyhilton #hilton #williams #california #travel #lifestyle #cleanhotel #hospitality

This motel is clean and has great customer service. It's old and outdated, but it works just fine…read more There are a lot of plugs in the room, a microwave & fridge with small freezer. It would be handy to know there's no iron or hairdryer They have fruit, muffins & coffee in the lobby for breakfast, and there's an outdoor picnic area as well.

Sunday evening we turned off I-5 looking for the Orland Inn. My wife had been knocked down earlier…read morethat day at a farmers market down in the Bay Area, and we had, unwisely, tried to head north anyway. I pulled into a space by the office and hopped out. The office manager, Beccca, came right out with a bright, friendly smile, and told me it was clear we needed a room with handicapped access. And she figured this out by the way I was moving and the fact that my wife was sitting in the truck waiting. It was a rough few days. Monday morning my wife hurt so much that we ended up calling 911. She spent the next couple of days in a hospital in Chico, diagnosed with a fractured hip (fortunately, no surgery required). Through my stay the entire staff; Becca; Ron, the owner; and the others went out of their way to help me as I ran back and forth between motel and hospital. At one point, unsure of when we would be getting out, the person who answered the phone told me he'd waive any cancellation fee if I ended up not needing the room that night. This is a NICE place! Clean, well-kept, fridge and microwave, grab bars in our room, freshly made beds, friendly stafff. It's gonna be our new stopping point on the way from Oregon to San Jose and back. Highly recommended! (And yes, we're safely home, with a visit to the orthopedist in two weeks, to monitor healing.)

I was really impressed by this hotel. My room was amazing - great bed, top water pressure and super…read moreclean. I appreciated the black-out blinds and the Dove amenities. Check in and check out were very quick. The staff were very friendly and helped us find some plates for our dinner. There are lots of take out places next door and within walking distance, including Starbucks, Subway and Taco Bell. It wasn't my first time staying here, and it won't be my last!

I enjoyed this Holiday Inn, I initially thought it was going to be terrible based upon the reviews,…read morebut it was nice. Came from Southern California for a graduation. The staff were friendly, especially Julie, the young lady who checked us in. There were problems with our TV she actually came to our room to fix It, she was not able to correct it at that moment and offered us points, although we were not completely satisfied, she had the best attitude which made it truly hard to be upset. Remember attitude is everything. We were on the first floor, no view, just a bunch of trucks but we did not expect much. The beds were super comfortable, pillows were comfortable, we had to get a few extra wash cloths but that was ok as well.. We went out and came back during the lunch hour and there were chocolate chip cookies available, like we really needed them, but it was nice. The breakfast was good, just enough to help us get back on the road to Southern California, thank you Julie for the extra attention.