We have nothing but great things to say about the service, safety and caring staff at this…read morefacility. The unit was perfect. my brother passed away in September while living in Tennesse, leaving his storage locker full of personal items at Stoneybrook West. Anita was so helpful with providing contacts for pickup and keeping my brother's possessions safe until I was able to come to Florida to clean everything out. Thank you so much Anita for caring and for all of your help. It has made a difficult situation much easier to deal with! Best Regards- Sandy Jenkins

We used Stoneybrook West Storage for one year. During that time we always had access to our storage…read moreunit and were treated very respectfully. All of the units are ground level and we chose a unit close to the front. We were storing household items so it was important that the unit was climate controlled. They also offer non climate controlled units and have several sizes to choose from. The entire facility is very clean and well maintained. Their prices are competitive. In addition to providing storage they are also an authorized Uhaul dealer. We rented a small truck from them twice for a few hours. We we quoted reasonable price and the convenience was helpful.

John!! Thank you so very much for taking care of me earlier today!! I'm very happy to have found…read moreyour location. Your facility is clean and my climate control unit is Perfect! It was a pleasure doing business with you.

I felt compelled to write a review on how excellent this business is! We needed storage as we were…read moremoving my mom and oldest son from Port St. Lucie, and in between they stayed with us in our small three bedroom apartment, so we had need for storage. I'm glad I breezed past Public Storage and chose MNSC! Elliot, the assistant manager, was the first to help me out, while I rented the unit. He was very helpful and personable, and even recommended a mover for when we would be moving into our newly purchased home. When it was time to vacate the unit, I had an issue because my son left an organ that he was supposed to move. The manager John handled the issue kindly and professionally. His service went above and beyond! It's refreshing to see people who still know what great customer service is! If you have any storage needs, I would highly recommend this business for its cleanliness, easy access, security, and the management team is the best in the business! Five star service!

We have a few units here and super happy. Love the fact it's gated, clean and they have UHaul on…read moresite, super convenient!

Although I only needed a small space for 6 months I was very impressed with the cleanliness &…read moremaintenance of the facility. Also - I always felt very safe when I was there & the security is excellent. Would highly recommend this facility. The staff were very helpful also.

We were moving 2 storage units to another state. We had rented the largest trailer and after a…read moretrip to the dump, realized that we needed more space than the trailer offered. We went to the U-Haul, they had a truck available, refunded the trailer rental cost, and we were on our way in about 20 minutes. Staff was great, very helpful.

worst experience I've had with such a large company in a long time. I came in at 6:45pm to…read moreexchange/ return truck. immediately the one girl had an issue with what time i showed up. then there was discrepancies on the charges they were charging and I needed help to understand how they came up with that number. from the manager to the other employees they were PISS POOR. Huffing and puffing the whole time. the manager could give a fuck less- which was very clear to see. i set a reservation for this morning that night- i called up this morning to confirm and let them know i was going to head that way. they told me they wouldn't rent to me because of the condition truck came back in. mind you- the bed was clean, interior was clean ( not showroom clean, but it was clean) 3 weeks in to rentMing this truck it developed an oil leak. they refused to rent to me claiming the oil leak and condition i brought the truck back was my fault. reality is is Ii kept them there past 7pm last night trying not figure out why I was being charged $1800 when I've been paying weekly to extend vehicle. All the employees there are a bunch of losers. Manager was trash. No customer service skills whatsoever. PISS POOR customer service, would never rent another anything from them.

Quick sign in process. Complimentary coffee and water. Friendly staff. Clean units, many sizes…read moreavailable. No inside area but they have a very large outdoor property.

Super clean storage facility. Great staff with great attitude & very helpful. I used them on…read moreseveral occasions & have never had any issues. I highly recommend them.

We have been here since 2018. Great location Close to main highways. Enough Space for all of our…read moreEquipment and Trucks.

I've been leasing office/shop space at Mackin for a few year now... great and quite location, great…read morelandlord and the pricing per square foot is great. I'd highly recommend leasing at either Mackin location, it's time and money well spent.

In January, I prepaid a year for one of their Dade City units…read more In April, they sent me a notice saying that they were going to AUCTION off my things! Now, June 1, they OVERLOCKED my unit with their red padlock!  They seized my stuff! I was terrified they were going to have an auction.  I still am!  I'm paid for 8 more months! I'm out of there. I can't risk their incompetence. This business is amazingly bad.

We used to think that storage facilities were all average at best (most far below expectations),…read morebut we're pleasantly surprised with the team running Best American Storage (Kim & Peggy are both awesome!); their support; and the extremely well maintained facility. This is truly a five star location.

Nice storage facility. It feels safe to keep my belongings. The property manager Denise was really…read morekind. She helped me out a lot. THANK YOU

I returned a Uhaul truck at this location. Customer service was great! I read the fine print and…read moreunderstood the drop off policies and the filling up of the gas, and the mileage because I asked questions to make it clear to me and I double confirm it with Uhaul Corporate as well as the the local businesses that works with Uhaul for the pick up and drop off of its trucks to make sure all parties are on the same page. When you rent a Uhaul make sure you read the fine print and ask questions if something is not clear. The attendants are not mind readers. You cannot expect them to know what your questions are if you don't ask or if you are not prepared. They will answer the questions to the best of their ability. If somebody at their office cannot answer your questions then find somebody who can. Instead of having to complain alot because you didn't know something and they failed to tell you because you never asked the "question" or made an inquiry about it. Don't just settle for I don't know, get your answer first before signing up for anything to avoid complaints. The Assistant Manager Arnie was very precise, professional, answers all questions, direct to the point and no BS! Ask the right questions and you get the right answers fast with superb service!