All the veterinarians are very knowledgeable and so very kind. They will make time to see a sick…read moreanimal and make you feel great about taking your pet to them! Even though I live 40 minutes away from them I don't mind the drive time/gas - my pets deserve the love and care they get at this clinic!!

Tried calling to switch my fur baby and set an appointment. Was put on hold twice and never had…read moreanyone answer my call. Thanks but no thanks.

We have always taken our animals to Dr Morrison. I've had to have a couple older ones put to sleep…read moreand he is the kindest person In that type of situatin. He worries enough that he will check on my animals after hours and is never unavailable. The office staff is pleasant and always willing to help you. I don't think you can go wrong with him taking good care of your pets.

Thanks Dr. Morrison!! You are the Best!! So is your staff :)…read moreLove!!~Anne & Will Brunet

My dog died there under neglect of Dr. Tori Minor. First 2 calls she was fine, 3rd call they had…read moreput her asleep a second time to do dental work. Be careful how u review this vet, as sending her cards to remind of her sloppy work she did and how her staff also got the bill wrong upsets her. She must have friends in high places to have the Law enforcement drop by, when you don't even threaten someone. I personally was a victim of aggravated assault 2 years ago, both men captured the same day. Shockingly enough no special law enforcement treatment for me. No Detective knocking on their door. They don't even show for court and it's ok. So if you need someone with friends to go out in uniform with guns to say stop sending her cards you can't do that. That's postal Abuse! But if you are robbed and assaulted it's ok! Just remember it hurts her feelings to have dead animals she did not take care of brought up. Do not take your pet to this clinic I am sure they could even screw up euthanasia.

Dr. A and her team are absolutely wonderful. We travel from San Antonio to see her and wouldn't…read morechange a thing.

Have appointment as a new client. Will know more after the 15th. On the phone, Cassie was very…read morefriendly and professional. Got my appointment scheduled right away.

I brought my Bloodhound puppy (Dolly) for her 9 week check up. We saw Dr Grimsley who was very…read morenice and professional. She explained everything thoroughly. The entire staff is fantastic. We have been brining our dogs here for many years and would not go anywhere else.

I simply can't understand the petty nature of these 1 star reviews. Any person with eyes, ears and…read morea beating heart can look around a hustling Veterinary office and have compassion for the incredibly difficult nature of this line of work, while patiently and gratefully waiting their turn and not take it personally. Sometimes waiting is part of the experience, there is plenty of space in the lobby to do so. I wish people would not tear down institutions this way especially in the name of entitlement. It is unfair. Herbst is outstanding. Their standard of care is unmatched to any Vet I've ever experienced. Our family sees Dr. Samaripa -- she treats all our animals, but especially our Pit-Lab Mousse who has chronic digestive issues. She does so with ease, especially since she understands I am a nervous pet owner. She gives us reasonable options, clear instructions and is always patient and kind. We never feel taken advantage of or upsold on medication, procedures or other unnecessary measures. Their prices are more than fair. Their front desk staff are so friendly and compassionate, even when my dog was experiencing behavioral nervousness in the lobby. They take action and provide comfort instantly. I've personally seen the front desk staff be treated poorly by pet owners -- these hardworking individuals do not deserve to be treated with such disrespect. Us civilians need to do better because the team at Herbst is here to HELP us and our pets. Boarding, sedated nail trims, post surgery care, chronic illness, vaccinations, all treated with SUCH care and priced more than fairly. Herbst, thank you for everything. We will continue traveling from San Antonio to receive your care.

Dr. Kaleb Thomas is extremely thorough, kind, and knowledgeable. I was very impressed with the…read moreamount of time he took to examine my boy Henry and the patience he had with me because I am a very nervous dog mom.

I was really impressed with this vet. We saw Dr Smith! I can sometimes be a pain in the butt and…read moreshe answered all my questions and gave me thoughtful answers and they took great care of my boy!!

The staff have been amazingly kind and informative as I deal with my sick cat. Very impressed by…read moretheir follow up calls, concern and care. Would definitely recommend.

Amazing hospital, they took amazing care of our pup, a huge plus that they are affordable. Very…read moreclean hospital, and an awesome staff!

We chose Hill Country Animal Emergency Hospital based on online reviews. We were so happy with the…read moredecision to drive out to Boerne. Our dog was seen promptly, X-rays and lab work done were done and results were given to us within minutes. Our dog was taken care of and ready to go home within an hour. The staff and doctor were so nice and caring. We recommend this place!

The Hill Country Animal League Hospital plays a very important part in this part of the area. They…read moreperform low cost birth control for stray animals that folks bring in. I guess they would also do the same for your family pets. Our situation started when a stray cat decided to have her kittens underneath our deck. The deck is so low to the ground that a person can't get under it. So we fed the momma cat and her babies when they got old enough to eat cat food. She had 5 babies that survived. However, since we live in an area that has many different animals (coyote, bobcat, fox), 2 babies disappeared quickly. We knew we had to do something as the remainder didn't have much time left on earth. My wife checked with the shelters nearby, and unfortunately, they were all full. While my wife was checking where we could take them, the momma cat disappeared. Now we were left with 3 young ones. We are dog people, so we had never thought about ever having a cat(s). But they were so cute, the wife decided we should take them in. However, we did not want any more babies, so we knew we needed to fix them. That's where Hill Country comes in. My wife called them to see if they could be seen any time soon and left a message. They got back to us the next week, discussed what we could do, and set up an appointment to fix the 2 boys first. The day of the appointment, we got to the business right on time and were able to park right in front of the building. A young lady came out quickly (they don't let anybody inside) and went over everything with us, got us to sign the paperwork, and took the boys inside. Everything went well, and we were able to pick them up late the same afternoon. The only negative about the entire situation is that you are not allowed inside. You don't know anything about how clean it is or anything else. Will we return? When the female kitten gets a little older.

I've taken 3 of my 4 fur babies here over the past few years. Highly recommend and I'm so happy…read morewith the staff.

I've been coming to this clinic for almost 15 years and have always been met with honest,…read morecompassionate staff and doctors. As a rescuer, I often have dogs I pull straight from the street/shelter that need quick care and I can always count on Dr O and staff to help me out.

Just got my two cats vaccinated here. Dr. Oesterlong was very kind and hospitable, I had a…read morefantastic quick and easy experience here. She's a hard worker and I will be taking any pets I have to this facility. Thank you Dr.O for helping my family stay healthy.

TSVS has performed two medial patellar luxation surgeries on Soleil, my husky. The first went fine…read morewith some minor complication where the wound didn't heal due to the surgical hardware but the second surgery performed by Dr. Franklin has resulted in significant surgical complications. After the surgery when I took her from the veterinary tech and began lifting in her car, I saw that blood was streaming down her leg and the wound was wide open and no longer sutured. Days later I was told that Soleil's skin, tissue, and bone were quickly necrotizing. My dog is now in her fourth month of recovering from the surgery, and still faces the threat of possible leg amputation. Instead of directly treating the surgical complications, Dr. Franklin delegated this work to my regular vet, who did not have direct experience in this area. Not once has Dr. Harper or Dr. Franklin reached out to me to explain what happened or to go over with me possible options for my dog's future until today after I filed an online negative review of TSVS. He didn't bother contacting me even after I asked my regular vet to speak with him months ago. Dr. Harper's cold response today was that I signed a form acknowledging that the surgery had risks. Yes, like with any veterinary procedure, an owner acknowledges risks, but at the same time, I never authorized what appears to me to be veterinary malpractice. To this day TSVS cannot explain to me what happened to her and how her health suddenly deteriorated so quickly. My regular vet at Acorn Hill stated that this negative outcome is "unprecedented," but still I have no explanation of how this happened. I now know Dr. Harper's background is actually that of an equine veterinarian, and in my opinion he should not be performing surgery on smaller animals. I don't believe either surgeon is board-certified to perform surgeries on dogs. This has been by far the worst veterinary experience I've ever had. Please stay away!

Our little London, all 9 pounds of her, went after a 65 pound dog. As you can only imagine, it…read moredid not turn well for her. Thank God, her bite wounds didn't puncture any major organs but they did damage the blood vessels causing no blood flow to her wounds. The expertise of Dr. Franklin and all the techs involved was remarkable! And their care afterwards was beyond wonderful! London wouldn't be where she is right now with all they did for her. We are forever grateful to TSVS!