Very nice and helpful attendant. Always on-site and working hard. A couple machines were out of order, but never had to wait for a machine. Glad it was nearby. read more

Great laundry service. The service and cleaning g are very good. Appreciate their turnaround time and the nearly folding and packing of laundry. read more

I'm giving this a 1 since at least the dryers work very well. The $7.00 large machine never rinsed and then spun my comforter for 20 minutes! Never cleaned it and the laundromat would not rectify the problem!!! It's my fault for trusting a laundromat with a very nice Ralph Laren comforter's . read more

Came here halfway through our trip to the Cape. I was hesitant given the low ratings, but this laundromat is fantastic! Anna, the attendant, keeps it clean and organized, and is eager to help as soon as you walk in. A little pricey but typical for the Cape- the large washers are $6, the small washers are $4, and the dryers are $2 for 40 min. They have a change machine for bills up to $20. All of our clothes came clean and we were on our way! read more

It was just fine. Clothes got clean and then dried. Happily it is close to ice cream and a bowling alley with a barbecue restaurant inside.

I am without a washer dryer at my house in Orleans. After reading all the bad reviews of this laundromat I didn't want to go there. It was too far to go to another town just to do laundry so I steeled myself and went in with a mountain of laundry. To my surprise the attendant, Nancy, was friendly and helpful. If you drop your laundry off before 9am she will do it for you. I had no trouble with the machines and they were clean and worked well. Plenty of dryers and room to fold. The other clients there were also friendly and I was pleasantly surprised. I have been there twice now and my opinion is still positive. If you need to do laundry don't be put off by the negative reviews. This is not a bad place at all. read more

A lot of washers, fewer driers. A lot of folks there, nobody had to wait for a machine, which was good. Place flooded while I was using it. Washer also damaged a few of the more delicate items in my loads. Clothes didn't get there cleanest. Dingy aesthetic to the place. Also, not the most helpful attendant, who chose to smoke just outside the window where I was folding freshly laundered clothes. Love that added nicotine scent in my child's onesies. I'd recommend another place if you have options. read more

So much better! Machines updated and staff was soooo friendly. Not busy but it's off season. They also have a change machine which I didn't know so I got coins at a gas station. Definitely won't have the dread of going again. Thank you to the woman who helped me! read more

It's clean and it has a lot of machines. There are big front loaders that cost $4/load and top loaders that cost$3/load. Dryers are huge and cost $.25 for 5 minutes. They have a change maker for bills up to $20. A perfectly serviceable place. read more

Washed clothes at home and went to this laundromat to dry them. When they didn't seem to be drying and the drum was barely warm, I asked the manager to check the dryer. She said it was working and put in two more coins for me. Ten minutes later, still barely warm using high heat. Touched the window and barely warm. Dryer up above had a hot window. THIS DRYER WAS NOT WORKING PROPERLY. THE MANAGER SHOULD HAVE KNOWN THIS. Wasted a lot of time. This was my first visit and last. Time of this visit in case owners read these was 8/4/18 at 2:30. read more

Every once in a while I wish Yelp would allow us to give zero stars. In this case, one star is generous. From the minute I walked in, the attendant seemed irritated that I brought my laundry there. She proceeded to bitch about every little thing I did-from the washer I chose, to the detergent I was using, to the settings I selected. If it wasn't so obnoxious, it would have been comical. On top of that, the machines are ancient, and the room is hot, loud, and dirty. Please do yourself a favor and avoid this Laundry Nazi and her establishment at all costs! read more

Open 24/7 clean decent expensive to wash but that's all laundry mats. Has multiple machines, different sizes and prices to choose from. I even wash my front door rug here read more

Customer service was not only poor but the woman by the name of Rita, who appears to manage the place, was downright rude, aggressive, combative, offensive and ignorant. We have tried this place several times and each time she has been inappropriate and unprofessional. As far as the machines most of them are broken; they're all old, and rundown. The place is dirty. I would run for my life. There's a lovely laundromat in Harwich and we travel there so that we can have service with a smile and wash our clothes in machines that are clean and functioning properly. It's worth the ride. read more

Was there in 2016 after a rain storm - busy and a bit chaotic but understandable. Went back in 2017 and new person (Hillary) was in charge and managed this place efficiently making sure people did not have to wait, made change, and kept everything moving. read more

I am stuck temporarily in Orleans without a washer and dryer, so I've been forced back into the world of coin laundry. This is the only laundromat in Orleans and we went a few times before we gave up and searched for better. Machines are expensive, old, and dirty, with very few multiple load washers, and the place often smells of sewage. The attendant is kind of a grouch. Some customers apparently only come here to wash out the blood stains and pet vomit off their comforters. They look all nervous and embarassed when they're putting their stuff in the machine and then they disappear. All in all, you suspect your clothes end up dirtier than when you started. Bad enough to make us drive to other towns to check out other laundromats. read more

If this weren't the only place in 20 miles it would be empty. Fully one third of the machines are out of order. Just a joke!

Sadly I have to agree with the Yelpers negative reviews on this place. Yes it' old and dumpy without a doubt. It's the only option if your staying at a motel in the area. The dryers take forever to dry your items and you will dump lots of change in there to get things washed and dried. The coin machine was broken and we had to walk next door to get change a few times which was a pain. I did not find any other place in the area so we were stuck with this place. read more

Dump. They don't even have a change machine on the premises. Old broken machines, they have a lame chicken scratch sign that says" FOR CHANGE, GO NEXT DOOR TO THE BOWLING ALLEY" Yeah, RRRRRIGHT. read more

This place is a shit hole! Many machines out of order, place is filthy, and there's no employee on site. $2.50 to wash a small load and $5 for a large. Five minutes per quarter for the dryers. We travel full time and have done laundry all across the nation. This was the worst experience and nastiest place we've used. read more

After a very wet night camping at Nickerson State Park we stopped at the Orleans Coin O Matic to dry our sheets. Upon walking in we encountered a woman(who never introduced herself) who rudely asked if we were just drying the clothes we brought in. We told her yes and she pointed over to a small area where there were only dryers and told me us we needed to wait in line "over there". She stated that "these dryers were only for people who were washing and drying their clothes". We proceeded over to the stated area and encountered other people who while waiting for a couple of dryers shared their opinions of the "woman running the place". We were told that the "out of order" signs on five of the eight dryers were placed there so that the attendant could use the dryers herself as she did laundry for people. At one point she came into the area we were waiting and placed some wet clothes in one of the "out of order" dryers. They shared that she was equally rude to all customers and seemed genuinely unhappy. While we were waiting we watched and listened to the attendant talk very rudely to other customers and at one point yell at a customer as he approached her about a dryer that was not drying his clothes. She told him that someone must have done something to make it not work and instead of offering him her concern, advice about which other dryer to use or giving him back his quarter she continued to beret him and talk badly about the customers using the machines. We decided that giving this business any of our money, even if it's only a couple of quarters, was something we'd definitely not do after witnessing her rudeness to customers and experiencing her rudeness. As we were leaving we met another customer outside who shared that she had the same experiences with this person and she won't even go into the place anymore. I'm surprised that this establishment is still up and running. We will definitely not go back to this place again even if we have to travel a distance to dry and/or wash clothes. read more

This place is a sad shabby dump. We were hoping for better after we read the reviews but it deserved every one star it got in prior reviews. Broken machines, dirty, depressing. We fled for the Chatham Laundromat on Main street - clean pleasant working machines change machines... in other words what a laundromat should have. Don't patronize Orleans if you have any other choices. read more

We needed to recharge our store of dirty clothes while camping at Nickerson State Park and chose Orleans Coin-O-Matic to wash our grubbies. While it's not the most modern laundromat ever, it's clean, the washers/dryers work, and they're open 24 hours (which accounts for the lack of change machine). But the reason for the promotion to five stars from a three was the attendant. Hillary was exceptionally helpful, providing change and advice for the best combination of washers to use to minimize our time and expense. She even offered to change our loads while we went to the excellent donut shop she recommended up the street. Thankfully, we didn't read the dated reviews of this laundromat before we went, or we would have missed out on a great resource for our annual pilgrimage to Nickerson. Clearly, the rudeness/unhelpfulness of the staff is a thing of the past, and no reason whatsoever to avoid this establishment. Go early or late, as it appears to get VERY crowded at peak times. read more

We are in the area for 2 months and since this is close by we have washed our laundry there twice. While the machines are older, they are always clean and do a good job cleaning our clothes. Hilary is very helpful and amusing at the same time. She is friendly and works hard to be certain everyone is getting the services they need. read more

This Place is a pit . Go To The New Chatham Laundry Instead . I Got Yelled at by The Laundry Mat Attendant even before Putting my Comforter In to the Washer Machine for $6 . She claimed " The Soap would run Over onto the Floor . " Fix the Machines They are always broken and the dryers dont work either . Save yourself from a Nightmare . Dont go to this Place. There is No where to get quarters either. She stopped My Laundry machine and left my Comforter soaking wet . Then they Didnt want to return My $6 ? I Drove to Chatham and will Not give this Place any More Business. Save your self a NightMare experience and Abuse from The attending this establishment . read more

Helpful, pleasant attendant. Place is kind of dingy and not the most modern, but most machines work and machines are clean.

The attendant was moving around helping people, announcing that she is available and has coins for change. She was helpful.

The machines are ancient, way overpriced, and the dryers don't fully dry anything. Amazingly, for a coin operated laundromat, there is no bill changer. Guess they haven't gotten around to that key investment. The place is dirty, and the operator yells at the customers. Real piece of work. read more

A remodel of my mother's house left us without a washer /dryer for several weeks. We used the coin-O-Matic in Orleans for our laundry. I was pleased with my experience there. It's a family owned business and I found the owners eager to be of service. I dropped off a small mountain of laundry at 7 am and they had it washed, dried and folded for me by 2pm. The price was completely reasonable, I'm thinking about 1/2 again as much as it would have cost me to sit there for 2 -3 hours and do it myself! Didn't need to bring detergent, didn't need to bring softener, just showed up. This is the only place in town that I know of that offers this service. I'm not above sitting in a laundry but I had time constraints at home that just left me unable to take the time out to sit there. This is a tourist town, and my visit was during the off season. My guess is it would be a bit busier during the summer! It's not the newest or the neatest I've ever seen, but my clothes were clean, the owners were kind and helpful and the price was reasonable! What more could you ask for? read more

This place is a dump and not worth it's convenience of being the only laundromat in Orleans. The workers are rude and most of the machines are out of order. I feel like I have to stay and guard my laundry for fear of the disgruntled laundry lady attempting to ruin my clothes. read more