First class operations!! Whole family and all our friends use them. We recommend them to everyone…read morethat asks for recommendations

I went here again on Thursday, April 4, 2019 for the grand opening. It was a blast!…read more The were celebrities everywhere, from the Mayor of Carson City, to Miss Carson City with her crown and sash, to an awesome signer and violinist. There was an ice sculpture. There were fancy hors d'oeuvres and desserts. There was beer, wine, and water. The head honcho from Prestige Care, which has locations throughout the western US, came here all the way from Washington, I believe it was.. The were so many people I had trouble maneuvering to the front to see the speakers and even get water. The center went all the way to impress people. This event had been advertised for months in the Nevada Appeal. And it was packed. Good thing I came early, as I got the tour, which was quite extensive, out of the way, just in time for the ribbon cutting and speeches. I was exhausted at the end from so much walking. I guess I would compare this to a Yelp Elite event, except I have never been to one since I am (still) not a member of the Yelp Elite Squad. Boo hoo I guess. :-( The unit is a combination of skilled nursing facility (temporary rehabilitation with the goal to go home) with 80 beds (Medicare and Medicaid do cover that), and memory care assisted living with 54 beds (Medicare and Medicaid do not cover that). The memory care unit is a locked unit, with codes required to access the stairs, exits, or elevators. They take Medicare right now, but have not yet been approved for Nevada Medicaid. Approval is anticipated in a few months. The rooms are either semi-private, with an actual wall separating the two beds in a very large room, "jack-and-jill" rooms, with two rooms connected by a shared bathroom, or private. Some residents rent both jack-and-jill rooms, and use one as a sitting room. Most of the unit is not occupied, but all or almost all private rooms in the memory care assisted living part have been reserved. People come from as far away as Reno to live here, since the facility and staff are top notch. The units features wifi (which does not work yet according to the receptionist, so she would not give me the password--kind of snippy to me); cable TV; a hair salon; music therapy with bluetooth wireless headphones for each resident; a large monitor which is controlled by a tablet which can play videos, music, therapy games, etc.; a cornhole game; lounges, checkers; and a multitude of daily activities. There is a gym for supervised rehabilitation. There are also multiple kitchen and laundry units, but I am not sure if the patients use them or the staff does. All restrooms are gender-neutral. There is also a rooftop covered balcony area with a movable tile floor on wheels, so the individual tiles can expand in the summer without breaking. There are private dining areas should the family wish to dine with the resident. I was a little bothered by the fact there was no regular gym, chapel, library, or computer room. And the rooms did not feature an area for laptops like hotel rooms do. I know, many of the residents are older, but many are computer literate and will not be happy when this amenity is not available, especially in the future as Baby Boomers get older. The exits required a password to access in the memory care unit, which is a fire hazard. Another aspect which I was not thrilled about was the staff appeared mostly white. Not much diversity, but hey, this is northern Nevada. Parking was ample. There are actually two entrances: one on Washington Street by LabCorp, and one on Mountain Street. Last time I went, I did not know of the main entrance off Washington, so I went to the side entrance near Mountain, where no one was, lol. They make everyone exit onto Mountain though, which I don't know why, as there appears to be enough room to exit onto Washington Street. They staff, other than the receptionist at the end, appeared professional and knowledgeable. They have two doctors, which seems like too few for 134 beds.

This is my "go to" place when I need Physical Therapy. I like the therapist here; they are "hands…read moreon" and help to relieve pain where you're hurting. They also give you the tools & exercises to strengthen the area. No better place!

High quality care and professionalism. I had a hip injury…read morefrom running and within a few months of excellent PT I was up and running effectively again. I was able to successfully complete my first Ultra! I am grateful and thankful to both Chele and Katelyn for all the PT treatment and helpful exercises they gave me!

I tried to contact someone at this place. Left a dozen voicemails, no one has ever called me back…read more Hate to have a loved one there and can't get ahold of anyone.

From the owner: Our skilled nursing communities provide 24/7 licensed nursing care, short-term rehabilitation, and…read morelong-term support for those recovering from surgery, illness, or managing chronic conditions. With registered nurses, therapists, and care teams on-site, we specialize in creating personalized care plans that combine medical expertise with compassionate support. Services include physical, occupational, and speech therapy; wound care; IV therapy; and daily assistance with personal needs. Families trust us to deliver hospital-level clinical care in a warm, community setting.

If you are following, we/I have been spending much time in Carson. What a cool city…read more Quality/Quantity - Today's review is really based on lunch at Sage Cafe; see other 5 star Yelp review. Greeted by the 3 ladies working the front desk, the security desk...? Signed in, just need one name and a plus one. Departments available at this location - Imaging, outpatient, etc. Ambiance - Good size location. The lobby is actually huge. The gift shop was closed and my wife was sad. Sage Cafe was NOT busy at all. Plenty of parking. Open 7 days a week, closed for lunch; see their website. Service - The ladies in the front were okay. The team working at the Sage Cafe were friendly, inviting, etc. Price - $20 for lunch at Sage Cafe, inexpensive as it lasted TWO meals! See other review. Owner Comment - Congrats on your success since 1949 and with your 20 regional locations.

Best emergency room visit ever if there is such a thing! They got me right in because I was having…read moresome issues with my heart and other problems. It was a Saturday afternoon and they did every test and we're so kind to me. Everybody from the MRI department and the CAT scan department to the emergency room physician were very professional and caring. After I was reading the doctor's summary which was very detailed and easy to understand and he kept referring to me as a pleasant older gentleman. Not sure how they can have any non-positive reviews after the experience I had.

Among other services, they provide post-hospital stay in home rehab services. Despite the Carson…read moremain office, they have providers all over No. Nevada. I was evaluated for physical therapy, occupational therapy, and nursing services in the North Valleys area of Reno. Despite doing too well to need OT, Matt was very helpful with suggestions for equipment and aids to make recovery easier. Sally set reasonable PT goals keeping pace with my recovery despite the set back of hospital acquired Covid. Marie, my nurse, was available by phone whenever I needed her advice or just needed to be pulled off the "will I ever get better" ledge. It was always a comfort knowing the office line was staffed 24/7 by a nurse.

They bill insurance $500-$550 dollars for even the most basic services. Also billing for many…read moreappointments that never happened. Very wasteful and maybe not legal?

I started here at the beginning of the year with Scott. He was wise and handed me off to Loren, who…read morewas able to help me with my mystery pains. We worked together for months until one day I came in, said my muscles are getting stronger but my pain is still there. Loren then referred me to an Orthopedist (through my GP). We found I was bone on bone in both hips, no wonder I hurt! Had left hip replaced late September by Dr. Rupp (see review of Tahoe Orthopedics) then one week later started again with Loren here at CTPT. Loren has been wonderful. We can joke about me being a whiner or talk about our families while I am strengthening all my muscles. Had my second hip done mid November. Again, back to Loren a week later. I am 6 weeks post op now and going only once a week for the next 3 weeks. I'm feeling great. I let Loren know what hurts and does not seem to be working that I do at home (two times daily guys!) and he adjusts my exercises for me. All staff are great! And during the pandemic I never felt at risk here.

Physical therapy for a pretty rough rotator cuff/labrum surgery. The results were professionally…read moremanaged and detailed from Day 1 to 'graduation'. The Optimum team from the front desk to the PTs and assistants, respectfully earned at least 6 stars from this guy , however 5 will suffice without me contacting Yelp to add another star. Truly grateful for the help and care JD

Optimum PT staff are professional, friendly, and knowledgeable. The one-on-one attention you…read morereceive ensures a successful outcome. When released, you walk away with the tools to continue that success. Love this place!

I have been going to physical therapy for 10 weeks now and I am truly impressed with Premier…read more The staff is friendly and knowledgeable. They are always very supportive of their clients needs and receptive of their clients thoughts and feelings. This is definitely a safe space to heal and recover. I am definitely glad and grateful to have found Premier for my Physical Therapy needs.

I only went here a handful of times before quickly deciding it wasn't worth my time or money…read more I woke up with a herniated disc in February and pain so extreme I could barely walk. After a round a steroids, I was able to walk with limited mobility and was referred to Premier that same month. At the time, I couldn't get on my knees/down and up from the floor, couldn't do Zumba (the twists hurt), could barely do any squats or bends... I was so scared about both my short and long term quality of life. I don't know the titles of the various staff members, and honestly I don't remember anybody's name (this was back in March I believe) but did notice two people with red shirts that appeared to be higher up the chain of command and the rest wore black shirts. I was taken to the gym in the back and over to a table. Red shirt talked to me a little and some stuff with me, but a lot of the time I was left working with those in black shirts. Whatever, as long as I have people working with me to get better. Black shirt would tell me what exercise I was doing and then walk off to chat with other black shirts while I was left to do my exercises alone and unsupervised. I would then finish and lay on the table waiting until either the same black shirt or a different one would come and tell me what to do next. And repeat. Eventually I started sitting up immediately after finishing - that would cause a black shirt to run over to me. On one of my last (or last?) days there, black shirt tells me an exercise to do. It's a lot of movements that I'm unfamiliar with, and I'm just confused. He walks off and I struggle to try doing the exercise. On the table next to me is a woman getting one-on-one assistance from a red shirt. I'm not sure what kind of fancy insurance plan she had for that kind of service, but frankly I think all paying patients should have that level of treatment. Anyway, red shirt sees me doing this exercise wrong and calls black shirt over to help. At this point I start crying. I'm emotional, frustrated, embarrassed. I'm terrified I'll never have a decent quality of life again, I'm going to PT, I'm trying to do everything right, and I'm literally being abandoned to figure it out myself. I shouldn't have to ask staff to remain with me and help me through my exercises. Nobody should. Especially when people in physical therapy are already so vulnerable. I stopped going after that.

Do NOT send your family here. If I could give negative stars, I would. They neglect their patients…read more They do not ask who you are when visiting. They just want a room number and they'll let you in. They had ONE nurse assigned to an entire area. She went on lunch when my grandma nearly choked to death and the other staff simply said "I'm not qualified to help with that". She was bed ridden and could not move at all. They refused to clean her when she went to the bathroom and ignored her when she wrote help on paper over and over again. She was old but mentally clear and they constantly assumed she was senile, talking down to her like a child. Another patient down the hall was crying and screaming for help and no one came for almost 30 mins, even after we tried to chase down the nurse. The staff is rude and claims that they can't help with things even though it's literally their job. We ended up having to call an ambulance to take her to the hospital just to get her out of this place. Hospital found out that she got pneumonia from their neglect. She passed away a few days later. I regret sending her here.

Stability for its workers! When you work people 8 days in a row it is too much. The vice…read morepresident needs to not be so full of herself! Showing favoritism is rude and childish