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    Cindy J.

    I've always had a great experience with OrthoCarolina, the staff has been great. I worked with them for a knee injury after falling off a scooter. We worked for 2 months to strengthen my knee and core. My knee is so much better. All the DPTs that I worked with were always friendly and professional. Again, thank you.

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    3 months ago

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    8 months ago

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    1 year ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    Dr. Sebold was quite helpful and personable. He will do surgery on my foot on Wednesday and I expect an excellent outcome.

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    Ryan Foot & Ankle Specialists

    Ryan Foot & Ankle Specialists

    3.6(12 reviews)
    8.7 miBallantyne

    I am submitting this review regarding my recent service experience with Ryan Foot and Ankle,…read morespecifically related to office and billing processes. In April 2025, I visited the Ballantyne office to purchase a new set of orthotic inserts. This was my second purchase from this practice, with my first pair obtained more than four years earlier. My clinical experience was excellent. Dr. Glaser provided outstanding care, and I have no concerns regarding the medical treatment received. The issue relates solely to billing and administrative handling. I chose to pay for the orthotics out of pocket rather than submit through insurance. I made two payments: an initial deposit and a final payment at the time I picked up the inserts. In June, I received a bill indicating a balance of $585. The statement showed three-line items: two billed to insurance and one reflecting my self-payment. After reviewing the statement with the billing company, I was informed that the charges were coded incorrectly and required correction by the office staff. I contacted the office twice to explain the issue. After the first call, I believed it had been resolved; however, I received another bill. I called again and reviewed the charges line by line. On July 12, 2025, I received a voicemail from April (which I still have) confirming that I did not owe any balance. She apologized for the lack of progress, stated that the billing manager was addressing the issue, and confirmed that all outgoing statements would be stopped. Based on this communication, I believed the matter was resolved. On December 10, 2025, I received a notice indicating the account had been sent to collections. I visited the office during normal business hours, but the staff was unavailable due to doctors being in surgery. Subsequent phone calls on December 18, January 13 and January 16 resulted in incorrect extensions, redirection to another location that could not assist, and missed opportunities to resolve the issue. I did speak with a staff member named Cristina, who was polite and attempted to help but was unable to resolve the matter. I also contacted the collections agency multiple times. They reached out to the office, and I was later informed by Jamie that there was no record indicating the issue had been resolved. This billing issue has been ongoing since June 2025. Despite multiple phone calls and an in-person visit, the error has not been corrected, and I have not received follow-up communication confirming resolution. My concern is not with the quality of medical care, which was excellent, but with the administrative and billing processes that led to an unresolved error and an account being incorrectly sent to collections.

    Back again. They have a new location (since my last visit anyway). It's still as pleasant as…read morebefore. Even though I don't want to have to get a cortisone shot regularly, it's my "favorite" medical facility to go to. I don't dread visits here like I may at some other medical offices. Dr Glaser is super nice and doesn't rush with you. I don't feel like just a number or that I am being pushed out the door.

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    Ryan Foot & Ankle Specialists
    Ryan Foot & Ankle Specialists
    Ryan Foot & Ankle Specialists - Ryan foot and ankle specialists logo

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    Ryan foot and ankle specialists logo

    Carmel Foot Specialists - Great Visit!

    Carmel Foot Specialists

    3.3(37 reviews)
    4.5 mi

    From beginning to end Carmel Foot Specialists is a premier operation…read more Dr. Molan diagnosed my complex foot pain and performed a double issue procedure in one visit. I feel like he gave me my life back! It started well with Diane as she took care of all the paperwork with ease. Step two was getting me comfortably set up by Dr. Molan's assistant Angela. Her thirty years of experience in foot care was quickly evident as she pushed all the right buttons to get me ready for Dr. Molen. Amazing what a highly motivated and tremendously experienced medical team can achieve for their patients. In my eighty years on the Planet I have never seen such Professional Team work together with such a positive mindset which is very comforting for a patient. CFS is at the very TOP of their Profession, I know from experience which makes me so very thankful. Jack Manheimer

    Front desk lady Diane was rude, dismissive argumentative and ignores requests. She just said "They…read moredon't do that" and refused to try. He is sitting up front talking about the ninja product she's thinking about for the holidays with her colleague and was too busy to do any work was very upset when I asked her to check with the doctor since I was 15 minutes past my appointment time . Then she ended up slamming my $500 insoles on the counter hard enough that I'm sure they heard it in the back room. They charge a lot for the custom insoles and force extra appointments to pickup insoles that don't seem necessary. Old doctors have retired. Not sure I'll come back again....

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    Carmel Foot Specialists
    Carmel Foot Specialists
    Carmel Foot Specialists - Carmel Foot & Ankle

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    Carmel Foot & Ankle

    Charlotte Foot Care Associates

    Charlotte Foot Care Associates

    1.7(7 reviews)
    9.4 miSteele Creek

    I have never had an experience like that which I recently had at Charlotte FootCare Associates…read more It started off with me being charged double my co-pay, then proceeded with me waiting 30+ minutes before being seen by Dr. Lu, and went downhill from there. I've never experienced a doctor that was as dismissive as Dr. Lu, who raced through her "speech" about all of the negative aspects of my situation, without one positive or hopeful word of encouragement. Telling me multiple times my treatment would take at least a year. The worse part of all was that she left an open wound on my foot where she took a sample. I was advised prior that it would simply be the clipping of my toenail. This is extremely dangerous for me as a Type 2 Diabetic, which she knew. I will not be returning to this office for any future services, and I would recommend anyone considering Charlotte Footcare Associates, think twice if they care about being billed correctly and having a doctor that has some semblence of compassion and care for their patients.

    I went to Dr Lu at the recommendation of a local nurse. She…read morehas specialized knowledge to deal with patients who have diabetes. She gave me a thorough exam and a good report and recommended I consider getting a diabetic pedicure. I followed through and made an appointment with Ms Rodgers. I've been back twice since & have decided to go on a regular appointment rotation to make sure my feet are being taken care of. I highly recommend this practice.

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    Charlotte Foot Care Associates
    Charlotte Foot Care Associates
    Charlotte Foot Care Associates

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    OrthoCarolina - orthopedists - Updated June 2026

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