Let me start this out by saying I never thought I would have to be writing this review because of…read morethe funeral for my 6 year old Grandson. When my daughter had the unfathomable task to plan the funeral for her first born child she asked me to help her find the best funeral home in San Antonio. Without hesitation I replied, Porter Loring. I already knew the reputation that Porter Loring had of being compassionate and providing quality care for the deceased and the families of the deceased. They certainly lived up to their reputation. They took care of everything for my daughter and son-in-law and most of all they provided immaculate care for my Grandson. I want to recognize everyone at Porter Loring for the outstanding job they did for my entire family. From the funeral directors: Crystal G., Amy G., Daniel G., Barrett S., Marisa M. To the amazing care team: Lexi L., Elena M., Bethany J., Avery M., Claudia R., Danny G., Shawn R., Kaine C., Hector G., Jermaine A., Aubrey C., Tetiana D. Administrators: Kelsey H., Amy N., Cristina R., Amy D., Dina A. Service Associates: Glori R., Riley R., Louis L. This entire staff deserves recognition because they showed my family that we weren't just another family experiencing the loss of a loved one. They treated us like family and displayed the utmost professionalism I have ever witnessed. Thank you to everyone at Porter Loring for making this experience better than we could have ever imagined.

Great People and great service, people at Porter Loring were all nice and willing to help,read more

Hillcrest funeral made the process from pre- funeral planning to final burial day a less stressful…read moreprocess . The chapel was very nice if you do not want a traditional church service.

Mr Bernal and his staff took absolute amazing care of my family. My mother who was grieving and…read moreneeding extra guidance reached out to him several times and he always personally answered the phone and helped my mother through whatever situation it was. They gave us a beautiful service, it was more than we thought it would be. They made this utterly heartbreaking time manageable and easy, or at least this part of it, which is a huge weight lifted.

Very responsive and caring staff. Explained the process and worked the schedule to meet our needs…read more They made a difficult situation comfortable for our family and friends. Couldn't have gone better. Thanks to their entire staff.

My Mother passed away little over a month ago. My parents had done all the pre arrangements but…read morethere were still things left that needed to be done. Samantha was absolutely amazing, she was compassionate and yet professional at the same time. Went out of her way to make sure that everything was perfect.

From the very beginning Castillo Funeral home showed my family and I nothing but compassion and…read morecare. The one receiving my father was so kind to us and patient with our goodbyes at the hospital, Xochitl was very compassionate and showed us kindness when calling to schedule the services and also till the end of the burial service we were still taken care of like family. The funeral home is very warm, welcoming, spacious and clean. The cost of the funeral was very reasonable as well with everything we ordered. I'll be preplanning my funeral needs here in the future.

I required duplicates of certain crucial documents pertaining to my parents, and both…read morerepresentatives Arturo and Maria were exceptionally accommodating and courteous.

From the very beginning, Mr. Delgado and his entire team exceeded our expectations. They delivered…read moreeverything they promised with professionalism, compassion, and genuine care during such an important time for our family. They made a difficult experience so much easier by treating our loved one with the utmost dignity and treating our family like their own. This was our first experience using their funeral home, and we truly could not have asked for better service. Every detail was handled with excellence, and the communication throughout the entire process was outstanding. We are beyond grateful for the kindness, respect, and support they showed us. Without hesitation, we will be recommending Mr. Delgado and his team to our friends and family. Thank you for providing such exceptional service and for making a lasting impression on our family. We are forever grateful. Dora Herrera-Perez & Family

The staff here was amazing. Amber guided us & walked us through everything to help us pick the…read moreright service to honor my father. The day of the service Leslie was a huge help. Their kind words, comforting gestures, and unwavering support have meant the world to us as we mourn the loss of my father. Giovanni helped us unload & load stuff we brought. We take comfort in knowing that we are surrounded by such caring and compassionate individuals. Their gestures of sympathy and acts of kindness have touched our hearts in ways words cannot express. This businesses support has helped us through this dark time and will be remembered with immense gratitude.

You would think that customer service would be the number one priority at San Fernando Cemeteries,…read moreit is not. I went in to try and get a headstone for my grandfather who passed in 1999 and was given very poor service by one of the women at the reception desk. I understand there is a process, but it would be nice if they explained what the process was and made you understand the procedure instead of making you feel just as lost when you got there.

Take your loved ones to a cemetery, The grounds on this…read morecemetery it's awful! The headstones are underground and the grounds are not being taken serious. Not because they are dead. They are not taking care of the place where they rest. If you have a loved one on this cemetery. You will never find it, if the headstone its underground. ​

I never thought I'd be writing a review for a funeral home…read more A few weeks before my dad's unexpected passing this spring, he had attended a service there and mentioned he thought the place was lovely. Fast forward to us not only being emotionally crushed by a sudden death, but the fact we had no funeral plans. It was unerving to call them while my fathers body was still in the hospital room next to me, but the woman who I talked to on a weekend evening calmly explained the process and assured me we'd get through this as quickly as possible to start the grieving process. They handled everything as they coordinated certificates, transportation, and even got us in touch with a cemetery I had been trying to find a contact for years to for myself. They helped me create a customized service for dad, and were very accommodating to help keep my mother's stress levels down during and after the funeral. The attention to every detail and the personalized care made me get funeral plans for my entire family with them. I cannot thank them enough on thank you Thursday for helping me get through the worst days of my life.

Marycatherine and Adam made a typically difficult process almost pleasant. Their knowledge and…read moreunderstanding of the services and products were excellent. We could not have asked for nicer or kinder people to deal with, while making arrangements for our father and mother.