Very responsive and caring staff. Explained the process and worked the schedule to meet our needs…read more They made a difficult situation comfortable for our family and friends. Couldn't have gone better. Thanks to their entire staff.

My Mother passed away little over a month ago. My parents had done all the pre arrangements but…read morethere were still things left that needed to be done. Samantha was absolutely amazing, she was compassionate and yet professional at the same time. Went out of her way to make sure that everything was perfect.

I HIGHLY recommend Funeral Caring USA…read more We have used Funeral Caring's services twice. Both were for relatives in another state. We could not have asked for more professionalism and support during these trying times. My husband and I, afterwards, set up pre-need services for ourselves to ease the burden on our children when the time comes. We were able to sit down and plan out OUR wishes and needs, 12 plus years ahead of time (and counting), when emotions are not running high and time pressures are on... Another bonus, the price is covered with their pre-paid program, no matter how much time goes by. Other friends and family have also taken advantage of their pre-need services to reduce the stress on their loved ones on our recommendation. It does give you peace of mind.

This place is HORRIBLE. The director Nancy was in charge of our family's funeral and she did not…read morereturn calls, she lied to cover her tracks and then stole a death certificate from us and never let us know. We found out because she crossed out the number and put in a new one next to the old. She is RUDE, UNPROFESSIONAL and SLOW. Beware using this business. I have reached out to the BBB.

Very professional and caring. They've been in business for so long because they know what they are…read moredoing and do it with sincerity.

Carter-Taylor-Williams Mortuary is absolutely the best! I lost my father-in-law in June and Vera…read moreand her staff helped my family during this difficult period in our lives. They were very professional and went above and beyond to ensure that our loved one was buried in style. They were very attentive to our needs and answered all of our questions as we prepared for his arrangements. I highly recommend them!!

Went to a funeral here today for a friend's dad. Beautiful facilities and grounds…read more Seems like a nice last address...

This is a hard review to write. My father passed away a couple of years ago, and he is at this…read morecemetery. We initially visited the day after his passing to make arrangements, and purposely selected a shady, wooded area in a row that allowed for raised monuments. The prices are high and the paperwork is extensive, but the staff we worked with were professional and all of our questions were answered. Even the day of the service, things were smooth and organized. Yet, nearly two and a half years later, he still does not have a headstone. There's a board that approves all markers and they have declined several drafts of what we want- and we are never provided with a rationale for why. Despite selecting a plot based on being able to use a raised headstone, we are now being told that the policy has changed. A design with a cross was declined, and staff (off the record) said it was due to the religious imagery. At a cemetery! Ridiculous. Whenever we request a copy of these mysterious policies, we get the run around. Nothing is ever provided in writing. Calls higher up to get this rectified are never returned. Apparently, once they get tens of thousands of your dollars and your loved ones remains, they could care less about customer service. Losing a parent is a heartbreaking experience I wouldn't wish upon anyone and Mission Park has made the ordeal exponentially more exhausting and painful with their constant paperwork and lack of humanity. I guess the one small upside is that the double-deep plot means I won't have to go through this elsewhere when my mother passes, we will just need to carve in the dates. Assuming they ever allow us to have a headstone. NOTE: There is only one single-stall bathroom available in the sales trailer, no facilities on site despite the massive chapel building that has been under construction for years. Plan ahead when visiting or attending a service.

We were very pleased with every aspect of service provided by Castle Ridge Mortuary. From the…read moremoment the first person answered the call we were treated with respect, kindness and dignity. James the funeral director made the process of setting everything up as easy as possible, from insurance to the flow of service. Hopefully we will not have the need to use the service again anytime soon, but Castle Ridge Mortuary will be our family's Mortuary of choice. Cleveland Smith and Lisa Pendleton

Olivia Alaniz was outstanding! From initial consultation, thru detailed arrangements, procurement…read moreof death certificates, the funeral service itself and the graveside service--she was always professional and compassionate. She kept lines of communication open, and was flexible and attentive to our needs. I highly recommend Castle Ridge Mortuary for those who find themselves with the unpleasant task of planning a funeral for a loved one.

We had my grandmother's service there about a week ago now. My family and I arrived 45 min early to…read moretest out the slideshow that we were told needed to be on a USB drive (which we had to bring ourselves rather than simpying being able to email them the powerpoint and have them setup/play the presentation). When we tested out the USB their setup said it could not support the device (which was a USB device as they said). Instead of having any type of backup option to offer us (mind you, we had saved the presentation to Google slides, downloaded it on our phones, brought in two of our own laptops that it was saved to so we had options should there be any issues), we simply got a rude smirk from an employee who said, "Well this is why we asked you to come test out the presentation in advance." So you're telling me, you're going to put the burden on the grieving party and make them responsible for traveling to your location to test out a simple Google slide presentation (that could EASILY BE EMAILED TO YOU TO TEST OUT IN ADVANCE). And then, when YOUR technology says it's not supported, you offer no solution. So since we had our Macbooks there, we offered to go and buy a USB cable to plug in from our laptop to their setup. The woman working said we could try this. Keep in mind she saw both of our Macbooks and proceeded to say we could try that. So we LEAVE the service to go to Target and buy a cable... we come back, connect the laptop, connect the USB cable and plug into the USB port. Again, their system does not support the device. She proceeds to tell us (NOW) that there is also a mirror screen function from your phone. So we go to our iPhones and search for this function... this function is not supported on Apple devices or products. Their ENTIRE system does not work with Mac or Apple products, which makes the trip to Target completely obsolete... So that tells me, you have employees working there, whose basic function is to set up and ensure the day of service runs smoothly, yet they have ZERO idea how to actually use any of the technology in the building. Had they actually known how anything worked, we wouldn't have been sent to Target in the first place to get a cord to connect the laptops BC THEY SHOULD KNOW THAT THEIR SYSTEM DOES NOT WORK WITH APPLE PRODUCTS. Why at ANY point was it not communicated that their system did not support Apple products? That is just basic, basic, event planning. Second, we're getting ready to wrap the service and we let everyone know to meet at the church tomorrow, but our aunt chimes in to say the woman at the front said the procession starts at the funeral home tomorrow. Why had no one communicated that to the immediate family? There was also no kneeler for the casket, they said that location was the only one that didn't offer that. Why was that not communicated to the immediate family? The flower card they sent us following the service to let us know who the flowers were from was empty.. No names or flower cards... Again, why was there no communication??? When we called the following day to express our grievances, we had one woman who was nice enough and apologized and said they were discussing it. That was 5 days ago. Why has there been no follow up communication from management to apologize about the incredibly poor service. If you see a theme here, it's communication. There is none. And then basic, basic skills that your front of house employees should know how to operate.

From the owner: Families from all walks of life receive the highest levels of both compassion and commitment from…read morethe staff at Mission Park Funeral Chapels Medical Center. All faiths and cultures are invited to coordinate funeral, memorial, and cremation services through the respectful, caring funeral planning experts. Traditions can be included in services, as well as other necessary arrangements as needed. The family receives a personalized experience from start to finish when planning a funeral, including options for preplanning and grief resources. A variety of burial options can be coordinated through the cemeteries, such as placement in an ossuary, niche, ground burial, or mausoleum. Cremation can be completed as a standalone service, or an event can be planned along with the cremation. Quality products can be purchased through the funeral home for burial, such as caskets and vaults, or cremation, such as urns. Families can also select beautiful memorials and monuments to honor the life of their loved one. Other unique services include military honors and pet services.

I have visited Ft. Sam Cemetery more than I care to admit simply because that means so many have…read morepassed. Many of my family members are buried there. I myself am a Veteran of The Gulf War in the 90s and as a Disabled Lady Vet I will likely be interred here as well. I like that they give me options as I can be cremated, or have any casket I like interred here, and my husband can be buried with me. My children will have a beautiful place to visit us and their ancestors. i love that it is kept neat and tidy and the rows are very impressive. You DO have to follow their guidelines as to what can be placed with your loved ones on the graves during visits as well as what type of flowers can be left there. JUST AN FYI, do not leave anything at ANY cemetery that you will be devastated if it is stolen. I saw someone on here post that their little boys cars were taken by the grounds keepers and zip ties were left on the grave. That was more likely done by someone stealing them. I have seen it at every cemetery here in San Antonio. I have literally watched ppl steel flowers off someone's grave and put it on their loved ones. It is very disgraceful but it happens. I am a bit scared to be a lady vet buried alongside all the good ole boy vets who did not like women serving, but I served my country well and will till the day I go, not my administration, my country, my children's country, my grandchildren's country. I just hope those men don't haunt me day and night. lol.

This cemetery has no respect for the deceased. Our Grandson recently passed away and we placed…read moreflowers and a few little cars. He passed at 6 years of age and we took him his favorite flowers and the cars he liked. These cars were the size of a matchbox. We placed a bouquet of yellow and blue flowers and we had to zip tie them together because we didn't want them to fly away. We went today and they took all his cars and for some stupid reason they took all his yellow flowers and left his blue flowers. They cut the zip ties and threw the zip ties on his grave. They discarded everything with absolutely no care. It was already a devastating loss in our lives and for them to treat my grandsons graveside like trash is ridiculous and utterly disgusting. We were planning on removing everything this Friday the 6th because they posted the next flower pick up was scheduled for March 10th through the 12th. They jumped the gun and they should have had the decency to wait a few more days and this disgusting gesture would've never happened. Very dissaapointed and sad. I'm ashamed at everyone at Fort Sam National Cemetery

We used Cabrera Funeral Home during one of the most difficult times in our lives after experiencing…read morea miscarriage, and I truly cannot say enough good things about the care we received. From the very beginning, their team treated us with such compassion, patience, and respect. They made an incredibly painful process feel a little more manageable and handled everything with such dignity. They worked alongside Any Baby Can, a nonprofit organization in San Antonio that supports families experiencing the loss of a baby, and together they created a supportive and comforting experience during such a heartbreaking time. Every detail was handled thoughtfully, and we never felt rushed or overlooked. Their prices were one of the best we found in San Antonio as well. Their kindness and professionalism meant more to us than words can fully express. I am deeply grateful for the care they provided and would recommend them to any family needing support during such a difficult moment.

I thought/hoped I'd never have to review a funeral home, but here I am. My husband, the love of my…read morelife, passed away this week. He always wanted to be cremated with a simple family service and that's it. My sister in law found Cabrera and called to make an appointment. The staff was caring and compassionate, and I was impressed with their service and attentiveness. Pricing is reasonable. I'm glad we found Cabrera. They made a difficult time just a little easier.