I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

My husband & I went to Nordstrom Rack to buy some gifts. When we got to the check-out, the cashier…read moreasked me if I wanted to open an account with their store. She explained, "The card will be good at all Nordstrom stores." I said, "Okay." So, I answered a few questions & voila! My new acct was opened on the spot. I was given a coupon as a courtesy for opening the new acct. After she rang up the items, my husband & I left the store. However, I had to go back in b/c she had forgotten to apply the discount! My husband went to the car and I went back in...ALONE! That was when the entire customer service experience completely changed!!! As long as my husband had been standing next to me, the employees smiled & were overly-friendly. When I stood in line to get the discount applied to my purchase, everything changed! They refused to apply the discount!?!?! I asked for a manager. When the "manager" got there, she refused to apply the discount as well. I explained that we had just purchased the items three minutes ago. I explained to her that her employees were polite to me as long as my husband was standing next to me. When I went back in ALONE...everything with her employees had shifted. Still...she refused. At this point, I began taking notes & asking questions such as, "Can you give me the number for Nordstrom's corporate office?" What is the name of the regional manager?" I asked any pertinent questions that might help me understand why the Nordstrom Rack was happy to open a new account but unwilling to apply the discount as advertised. The biggest lie that was told by their "manager" was that she didn't know the name of the regional manager. My husband & I later found out that the regional manager's office was housed in this particular location! Do you really expect customers to believe that a regional manager who offices out of your store is unknown to your managers? As a result of being lied to over details that don't really require lies, I closed my account with them after 7 days. Plus, my husband closed his account as well. We do NOT reward businesses that lie to us. There are too many other retail shops in our area that treat their customers with courtesy & respect. Nordstrom Rack & Nordstrom employees aren't trustworthy. Nordstrom's liars create unnecessary problems that aren't really worth the additional trouble. "Managers" who lie so easily about public information such as regional managers or other corporate contacts are NOT to be trusted. Nordstrom is supposed to be high-end experience that carries high-end merchandise. However, the ease with which their deceptive employees lie over such small issues is very concerning to me. If they can lie over small matters, they can lie over bigger matters which makes them very shady to do business with...in my opinion. HARD PASS ON NORDSTROM ET AL.

Fantastic store with outdoor clothing and fishing gear and clothing…read more We use this brand for our waders and love them! They are high quality as is everything I've bought here!

I stumbled upon this Orvis location when in the center for Trader Joe's. I immediately spotted…read moretheir info for Fly Fishing 101 classes and knew I'd sign up. I've been fly fishing on the Gallatin with a guide and knew ever since then it was something I wanted to do a lot more of. I came in for their Bass Creek class which was great and will be returning for the Fly Fishing class. Hopefully I can work up to joining the group trips. Great gear and probably everything you need to get started can be found in here. I'll get some waders and the other essentials in the near future. Excellent service in store. Very fun store!

I have shipped with Todd for over 15 years and have been really happy with each and every purchase…read more He carries high end quality furniture, lamps and accent furniture. Go to Park cities and browse and don't buy anything and then go see Todd. you will realize his prices are reasonable for the quality for a consignment shoppe. Everything is gently used or almost new.

DO NOT consign anything here! The owner Todd Shevlin is one of the most unethical and incompetent…read morepersons I have ever met! I purchased a home in the area and the previous owner installed a beautiful chandelier that sells for $1,700 new. The chandelier does not go with our remodel so we decided to consign it with The Consignerie for $1,000 and we would get 50%. Todd wanted me to install the chandelier in his store because he did not know how to install light fixtures. I told him that I would not install it because I did not want to accept responsibility if it fell on someone/something. He hired a person to hang it. Instead of using the hardware that came with the chandelier, the hired help used his own hardware. The hardware that came with the chandelier is 2 fine threaded screws that maintain a tight fit. The installer used course threaded fasteners that resulted in a loose fit and caused the chandelier to sag. Todd thought that the crossbar bracket that came with the chandelier was weak and that the sagging was due to it bending from the weight (the chandelier weighs 43 lbs and I'm sure the designers of the chandelier appropriately designed the bracket so I'm not sure why he thought this). He took the bracket to Home Depot to find a replacement, got side tracked, and left the bracket in the shopping cart. After several days of not hearing from him, I called him to ask if the hired help was able to install the chandelier. That is when he told me that he lost the bracket. He apologized and said he would pay for the replacement. I went to about a half dozen stores to find the bracket but no one sells it. I told Todd that I could not find anyone who sells the bracket and that it is a custom made part for that chandelier. At this point he stopped replying to my texts and stopped answering my calls. Then he texted me saying that he will not accept my chandelier and that I should come pick it up. I confronted him about losing part of my chandelier and he plays if off as if the bracket was his part and that he did not lose part of my chandelier. I told him that the chandelier is worthless without that part and that we could take it to small claims court if we could not settle it ourselves. That is when he changed his tune and started looking for the bracket. Luckily, I was able to contact the manufacturer and buy the part (this is much harder and time consuming than it sounds). I went and picked up my chandelier and Todd reimbursed me (why would he pay me for the bracket if it was his bracket?). I'll give him credit that he paid me back, but only after I threatened to take him to court. He is a shady and unethical person. I have attached photos of our text exchange. My phone had this glitch where someone's response would appear above my text. That is why his "Yes Sir." text appears above my question.

I went in today as I had some reward dollars that were about to expire. I just wanted to look…read morearound at my leisure as I did not need anything in particular but certainly would have bought something in excess of the reward dollars I had to spend. Upon entering I was promptly greeted and asked if I needed any help (great!). I explained that I just browsing. Unfortunately for the duration of my time in the store I had a new shadow who was either pointing out how the thing I happened to glancing at was on sale, or was lurking within 5 feet waiting to pounce on the next opportunity (not so great). They even pulled out some sports coats and guilted me into trying them on even after I said I was not interested. I love good customer service but good service also means knowing when to give your customer some space. It got so annoying that I decided it was not even worth spending the reward and just left. I do like JAB but do not like the aggravation I get when coming to this location. It has happened to me in the past here. I ended up going to the Frisco location and got great service. Of all things I ended up buying a sports coat! The ability to read your customer and let them naturally come to their own conclusion / buying decision can make all the difference In the result.

I love shopping at this location. Ken and his staff are always so helpful and friendly. We always…read moreexperience amazing customer service there. We recently got a tux for my husband for a wedding and the process was seamless. We are very satisfied with this store!

The GAP: Where Sales Never Sleep…read more You know that feeling when you walk into a store just browsing--and five minutes later you're whispering "...how is this only $14?" to yourself in the dressing room? Welcome to the GAP, where there's always a sale, and it's never just 10% off. And if you find it cheaper online? They'll match it without blinking. No corporate hoops, no dramatic manager calls--just a cheerful "we got you." Don't see your size? No problem. They'll ship it to your house for free. The staff is super friendly, never pushy and somehow they always know when you're hunting for that one elusive medium in vintage soft crewnecks. This place has turned "running in real quick" into a full-blown ritual. Honestly, if loyalty points were a friendship, we'd be engaged by now. 5 out of 5. Long live the neighborhood GAP.

The ladies at this store are so kind and helpful. Highly recommend shopping here they will work…read morewith you for whatever you need.

Old Navy January 30, 2026…read more 4 stars This Old Navy location was clean, well-organized, and easy to shop. The clearance section had a great selection, and we were able to find several really good deals. There was also a surprisingly large amount of Disney merchandise available, which was a nice bonus. Overall, a very positive shopping experience with good variety and strong clearance finds. Would definitely return. The service was decent only received it at the register though. Employees don't greet you or say hello when you enter or while you're shopping.

1-Star Review: Old Navy's Outdated & Customer-Hostile Pricing Policy…read more I am beyond disappointed with Old Navy's archaic and frankly pathetic pricing and price-adjustment policies. In 2025, it is ridiculous that a major retailer still refuses to honor their own online prices in-store unless the item is also purchased online. What kind of logic is that? I shopped in-store on Black Friday, assuming I was getting the best deal of the year -- only to find out on Cyber Monday that nearly every item I bought was significantly cheaper online. I could have saved at least 25% more had I purchased online instead of in-store. When I called customer service, I was told they "can't help" and that I had to physically go back to the store for a price adjustment. Who does this in 2025? Fine. I went to the store. Then the cashier tells me I need to bring all the items back just so they can process a return and make me re-buy everything at the online price. How is this remotely customer-friendly? How is this efficient? Why does a customer need to jump through hoops because the company refuses to align in-store and online pricing? Lesson learned: NEVER shop in Old Navy stores. Their in-store prices are almost always higher, and their policies make it incredibly difficult to get a price adjustment. If you must shop at Old Navy, buy online only -- pick up in store if you must. Online purchases offer the best pricing and customer service actually helps you over the phone. Retailers with such outdated, non-customer-centered policies have no one to blame but themselves when they struggle or go out of business. In a world where Amazon, Nordstrom, Macy's, Temu, and Shein are making shopping easier and more convenient, Old Navy is stuck in the past. Do better, Old Navy -- or prepare to be left behind.

Ari Menswear has relocated with my garments and payment for services not renderd. I have attempted…read moreto contact the store Mgr, Jasmine but she will not reply. I will file a complaint with the Better Business Bureau. I ONLY wanted my clothes and payment returned to me.

From the owner: Our business specializes in men's clothing; both formal and casual wear. We also offer rentals as…read morewell as in house tailoring for both men and women's clothing.

American Airlines broke the wheel off my suitcase during my last trip, and so I was in need of a…read morenew one. Shopped all around and brought one home from Nordstrom Rack and TJ Max. At the end of what ended up being an 18 hour day, I found myself returning the TJ Max suitcase. But, as I showed the suitcase to the woman at checkout at Marshall's she informed me that I was at the wrong store, the tag on the case said TJ Max. We laughed, and I said "Oh no, where is the closest TJ Max?" Well it was 20 min away. I must have looked like I deflated into the floor. Then as I walked out Sadie called to me, "Sir, I can help you." I'm like, what do you mean?, this is Marshall's. Then she informed me that Marshall's and TJ Max are owned by the same parent company and that she knew how to do the return. What a random act of kindness, I was so grateful for that exceptional customer experience. A super special thanks to Sadie for letting me get home to see my kids and have some dinner instead of sending me on a trek to find the closest TJ Max. Thank you so much!

Beware of Marshall.com and ordering on line, it may not end well. On Feb. 4th ordered silver go-go…read moreboots for a costume. I received brown furry Sasquatch boots instead. I immediately went to my local store and showed them my receipt. Since the picture of what I ordered and what I received they could not do the return in store. REALLY? The problem seems pretty obvious and was definitely NOT of my making.they wouldn't even do a store credit. MY receipt clearly showed what I ordered and how much I spent. They referred me to Marshall 1-800.I called on 5 separate days and spoke to 5 different people, each assuring me they would email a return label. I didn't get any return labels (yes, of course I checked my junk emails). This seems pretty incompetent considering the original order,and subsequent follow up emails were sent to the proper email address; clearly they have it. I am at a total loss and pretty disgusted with the entire process.

I just had the worst experience of my life. I wanted to buy a bag of peanuts and it didn't have an…read moreexpiration date and an employee there was trying to help me and then she told me I couldn't find the expiration date. She told me to go to the manager and I followed her. When she asked this man with a homosexual face, he started yelling at me that he wasn't going to help me and I really felt sorry for this poor man Marcus. His life must be so miserable. He says he's a manager. I don't think he even went to school. He doesn't know any education. I do not recommend this store

Gina is a great asset to this company she has the best customer service I have seen in along time…read moreshe makes me feel comfortable every time I shop she's awesome