I was very happy with Final Approach Detailing's work. They were able to schedule me in a timely…read moremanner and maintained clear communication. Jessica provided very helpful information and gave very clear explanations. She was very professional throughout the entire process. My car looks brand new. I will definitely plan on working with them in the future!

From the owner: Ceramic Coating |Paint Protection Film | Window Tint | Paint Correction & Enhancement | Interior &…read moreExterior Detailing | Specialty Services | Detailing Supplies | Paint Chip Repair | Headlight Restoration | Glass Treatment | Scratch Repair

July 1, 2026 Craig's…read moreCollision Center 2045 Depot St. Holt, Michigan 48842 To: Craig & His Team I would like to express my sincere appreciation and highest recommendation for the outstanding service I received from your team. After my vehicle was stolen, it was recovered the next day by the Kent County Sheriff's Department near Rockford, Michigan. The damage was extensive, including the steering column, dashboard, windshield, and much of the interior. I honestly wondered if it would ever look the same again. Once it arrived at Craig's Collision in Holt, your staff treated me with professionalism and courtesy. You worked directly with my insurance company, kept me informed throughout the repairs, and made a very stressful experience much easier to manage. When I picked up my vehicle, I was truly amazed. The workmanship was exceptional, both the interior and exterior looked like new, and it was hard to believe it was the same vehicle. Your attentions to detail in your work were evident throughout. Looking back, having my vehicle towed the additional 80 miles to Craig's Collision was one of the best decisions I could have made. Every extra mile was worthwhile. I would make the same decision again without hesitation. Thank you for restoring not only my vehicle but also my confidence that businesses like yours still take great pride in serving their customers. I would gladly recommend Craig's Collision to anyone in need of quality vehicle repairs. With sincere gratitude, Michael Haley Holt, Michigan

Everyone at Craig's in Holt MI is awesome. They are professional yet personal. I would recommend…read morethem for any body work. Service is great. They replaced my rear bumper, tail light and latch on hatch. They did an awesome job in rubbing out a few scratches I had on the hatch and touched it up with paint. They even painted my hitch without my asking which was a very nice surprise! Their detail work is fantastic. Their concern in taking care of their clients is way up there. It is better than what you get most any other place these days.

Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

I purchased a Jeep Wagoneer from another MotorCarsOnline location on December 8, but management at…read morethis Lansing location became involved when I attempted to resolve the issues that began shortly after the purchase. Unfortunately, the situation has now been ongoing for nearly three months without being fully resolved. Shortly after leaving the dealership and beginning the drive home, the vehicle started displaying electrical warning lights and sensor alerts. The vehicle was also leaking oil due to a loose oil filter that had not been properly tightened. When I contacted the dealership about the warning lights, I was told in writing that they "knew what the issue was" and that they had already spoken with their service department about it. Despite that, the vehicle still required diagnostic work at a Jeep dealership to address the problem. There were also issues regarding the spare key. I was told in writing that the key would go out in that day's mail, but that never actually happened. After several weeks of follow-up it became clear the key had not been mailed. While trying to resolve the missing key issue through this location, a staff member even asked whether I would be willing to sign an NDA before they sent payment for the replacement key, which was surprising given the situation. Another major issue has been the warranty paperwork. The warranty was supposed to reflect commercial use with unlimited mileage and a $100 deductible, since the vehicle was purchased in my company's name and is used for work. However, the warranty was processed incorrectly and has required additional time and effort to correct. I have made multiple attempts to resolve these issues directly with management, including speaking with the general manager, Mark, who informed me that the matter had been placed on Simone to handle. Despite that, I still have not received direct communication from Simone to finalize the remaining warranty correction. At this point, I am simply asking for the vehicle and warranty to reflect the terms originally agreed upon at purchase and for the remaining issues to be resolved. I hope the dealership will reach out so this situation can be resolved before I need to escalate the matter further.

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

Smooth experience from beginning to end. My daughter is at MSU and we needed a repair on her car…read more They were wonderful about calling me, explaining the issues and cost. Very communicative. They gave her a ride back to campus and when the car was done they dropped the car off for her. I could not have asked for more. THANK YOU!

Frank's Auto Body offers great service and beautiful work. They work directly with Auto Owners (and…read moreprobably others) if there is an insurance claim and have some of the best prices in town. Frank will show you exactly what he plans to do with the vehicle, write up an estimate on the spot, and order the parts immediately to take care of you faster. Especially after an accident, it's comforting to know you're in good hands. Whether sprucing up your ride or fixing the aftermath of an accident, I can't recommend Frank's Auto Body highly enough to meet your needs.

Did a fantastic job on my matte finish Mercedes. Easy to work with, scheduled me for repairs…read morequickly, and great communication throughout.

From the owner: Paintless Dent Repair (PDR) is a process of fixing dents large and small without using body filler…read moreor the need to paint the repaired area. Trained professionals are able to manipulate the dent out of the damaged panel and back into the original condition. This is accomplished by using special tools and several different processes depending on the location of the damaged area. Most damage using PDR can be fixed in about an hour without using body filler or paint. The repair will not be reported to Carfax because the damage has no replacement parts or painting. This process can also be covered by your auto insurance at a fraction of the cost a body shop charges. Feel free to call Steve Barry with any questions.