My husband and I visited Direct Factory Furniture today and had a wonderful experience thanks to…read moreAndres. We were furnishing a new apartment and had a lot of questions about different furniture options, measurements, layouts, and pricing. Andres was extremely patient, knowledgeable, and professional throughout the entire process. Highly recommend! 10/10 thanks to Andres!

Customer service and communication, they made us drive all the way to the Stevens Creek location…read moreduring traffic hours when no mention of going to Coleman for pick up horrible customer communication waste of gas and time. Van was the person who helped us

I recently purchased furniture from NorCal Furniture, and I couldn't be happier with the…read moreexperience. Ben is awesome! He's honest, knowledgeable, and has helped me on multiple occasions find high-quality furniture at very reasonable prices. He's always quick to respond whenever I have questions, and he consistently has a smile on his face, making the entire process easy and enjoyable. If you're looking for great furniture and exceptional customer service, I highly recommend Ben and NorCal Furniture!

Shop no more! This is the place for you!!! I had the…read morepleasure of working with Bao of NORCAL Furniture some items I needed. Bao was honest, trustworthy, and communicated very professionally. I would recommend their products and services! Highly Recommended!

Almost three months now since I received my sofa and I still can't believe how much I really like…read moreit. It is just so comfortable that I don't want to get up from it. I had been looking for a while now to replace a rather "lived in" sofa and I couldn't find anything out there I really liked, that is until I came across "WhatARoom". Their numerous custom designs, sizes, incredible fabrics and seating comfort choices available I knew I was at the right place. I was a bit hesitant about buying without trying/seeing as I'm from out of state but through many back-and-forth emails with staff I felt at ease with my decision. Delivery was fantastic too and the care taken by the delivery company was perfect.

I purchased my first adult couch from them about 10 years ago. No more hand-me-downs. What A Room…read moremakse your coach to your customization so everything's going to fit exactly as you need. Their customer service is great and they're responsive. They have lots of fabric to choose from and most are machine washable. The only reason I didn't give them 5 stars is because of the price. They ain't cheap - but most things in this world that last long aren't. If you're considering buying new couches, drop by and test out their cushions, it may only cost you the loose change in your pockets.

Anthony & his dad at Furniture Discounters are great! I got the lowest price on the Lexicon…read moreMcCafferty couch I was looking at -- it retails for nearly 2x at other places when compared to their price. I was worried about getting furniture delivered downtown, as I live right across the street from San Jose City Hall, but they showed up early, got it to the 9th floor, and installed it smooth as silk, and they did it all within 20 minutes. Seriously, the guy is a pro. I had a really good experience with them, and would buy from them again! They have a smaller selection but everything they sell is cheaper than other places, so if you're looking to save some money, I would check in every so often to see what their stock is.

I bought a pullout couch. I've been shopping around and finally found a great couch here. It is a 3…read moreseater queen memory foam mattress. I bought and paid for delivery. On delivery day we had a problem with the height of the couch and entry. This wasn't going to be in my house today and I was worried whether I had to get a refund and choose a different couch. I was assured by Anthony that he would get the guys to dismantle the bedding mechanism and reinstall it in the house at no extra cost! I was delighted and scheduled a new delivery date in a week. Wow, the guys did a great job and it didn't take even an hour. I'm so pleased with the service and quality of the furniture. It was a great value for me and it's perfect for our living room.

Great service and good value. Andreas did a great job accommodating our needs. We purchased a…read moredinning set and a sofa.

Highly recommend this place - amazingly great quality for the price. We went during the Labor Day…read moresale. Minh was awesome! He was great at listening to our needs and recommending the perfect furniture for us. We ended up purchasing a sofa set and two recliners. The warranty plan is also really great. When we felt indecisive over certain small decisions (e.g fourth sofa piece vs. third) he offered to lock in the price of the fourth and let us decide on day of delivery depending on how the sofa fit in our living room. Similarly, when deciding if we wanted to haul away the old sofa, he made a note to the movers to let us decide the day of. Also came with some freebies (e.g. drinks) that made the experience that much nicer.

Love my new couch! Very affordable and they delivered to my apartment in San Francisco at no…read moreadditional cost. The movers were extremely friendly and carefully navigated through my apartment without hitting anything. Will definitely continue to order from them in the future

Moved apartments recently and was recommended Maison Furniture by a colleague…read more I cannot give this place anything but 5 starts, mainly for their exceptional customer service. I worked with Vincent to pick a new drawer and dresser set and he helped me find the set that fit the aesthetic and exact dimensions of my room. The set was reasonably priced and within my budget. Thank you again Maison Furniture for making decorating my room as seamless as possible, will definitely be referring friends and family here.

We got great service from Linh at Eurohaus. I had looked for a year or more at modern sofas at the…read moreSF Design Center and SF showrooms for high-end custom furniture companies. I figured the furniture scene on the Peninsula was inferior so I didn't even look locally. When a neighbor bought some beautiful furniture from Eurohaus I thought, why not? Oh, my! I had wasted my time and gas going to SF. We found a wonderful selection, lots of styles, fabrics, leathers and makers. The Italian-made sofas we ordered took 6 months to arrive, but it was worth the wait. They're beautiful, super comfy and I think the fabric might even be cat resistant! (Time will tell, but I'm optimistic.) The delivery was excellent, and the delivery men took great care checking the 2 sofas out from every angle. They noticed a small issue with some of the hardware, and returned the next day with parts and tools.

I have done business with Linh several times and it's always the same:…read moreHonesty Integrity Excellent service Quality products and Great communication Do yourself a favor and go visit them. You will be glad you did. Michael

What a great place to find quality furniture at a decent price! This furniture store is a diamond…read morein the rough! Excellent craftsmanship and just what we were looking for! Very affordable and comfortable as well!!! Definitely five star! Ask for Danny!!! He's the Best!!! I also wanted to add A HUGE Thank you to Brandon!!! He's another Superman!!! Thank you Danny and Brandon!!! Jim H.

1st red flag, no pictures can be taken in the store. I think this is so you don't find the same…read morepiece online for less (which you will even at so called discounts). 2nd red flag Brandon (the owner) would not give me the name of the piece I had bought. (Instead sent pictures of dimensions.) Just refused, I think this is so I couldn't google it and see the better pricing online. They put vague names on the furniture like "sofa chair" or "sofa chaise". Great way to keep customers in the dark. 3rd red flag, he covered the terms and conditions section on the paper work with a receipt. I've always seen people staple it at the top left/right hand corners. 4th red flag, he wanted me to send him pictures of the front/back of my credit/debit card and I did what anyone would have done and said no. He got defensive. 5th red flag, he wanted to keep the copy of MY purchase receipt, for what? Don't know because he has a copy. Delayed delivery first he said that Thursday (May 8th) then it was the following Tuesday (May 13th) then on delivery day it was "we are coming between 2-4pm" then they were "coming maybe at 5pm." Couldn't shake the fact that I thought I was getting a floor model and so I wanted the sofa assembled at my home fresh out a box because the doubt was already set in at this point. When that wasn't going to happen I asked for a refund and Brandon responded with a lot of exclamation points i.e. what I think is yelling via text. So if you see the store reply to my post and get defensive take that as your sign to do business elsewhere. Shop at your own risk.

Huge Selection of high quality furnishings and some pretty good prices when they have a big weekend…read moresale. Surprisingly good service with EXCELLENT delivery too! For years we have been searching for a good set of dining chairs to replace the worn ones at our dining table. It's a bit like the story of the three bears - quality varied greatly from place to place, either quality was too low or prices too high, or the style just didn't work wherever we went. Then one day, we happened to find the time and purely on happenstance on our morning walk, we wandered on in here to find a set of chairs that matched our existing table at a price that seemed quite reasonable after discount. Our shopping experience was low key.. we wandered in, looked all around for maybe 15-20 minutes and once we found what we liked, we actually had to flag down a salesperson to initiate the transaction. We never felt pressured at all during the whole time. The Delivery - PRO TIP WARNING: As Murphy's Law dictates, I happened to mistakenly schedule the furniture delivery on a day and time that I would not be home. That would not be a problem, except that to reschedule a delivery, there is a $49 surcharge once scheduled.. However, I called the delivery center to explain my situation, and the delivery came early on the scheduled day BEFORE I had to leave for my other appointment. BRAVO! Overall - 4.5 stars - a half star off for the mandatory penalty charge to reschedule a delivery. Again, they made every effort to show up early ahead of my other time commitment and like in the Olympics, they PLANTED the landing! And oh yes, the dining new chairs are wonderful! - and guess what, the chairs REALLY are made in Denmark.. works for me!

Buyer Beware- I ordered furniture on 7/3/26. On 8/17, I was told that what I ordered couldn't be…read moremade. I went to the local store the next day 8/18 for a refund. I am told that it will take 6-8 weeks to receive $3400+ Meaning that this company has my money for 3.5 months. Should I be calling the Attorney General? Really bad business practices. Local sales has no authority to expedite the refund. Corporate BS.

Customer service was excellent, a staff member helped me load a door in the car and he was very…read morecareful

Went in because I was visiting DMV...Store is huge and has lots of great furniture at a very good…read moreprice Lots to choose from and the customer service is amazing I will stop by again