Several months ago, I was in a collision, where I was in an accident by an uninsured motorist. My…read moreinsurance company and a very good friend suggested Paul's Auto Body. I came away with very good repair and a very happy customer. Now, I am going back, as I recently hit a deer. I would highly recommend this auto repair shop. They are very personable, and I like the fact it is run by family, and not a big conglomerate. Beverly

This was an extremely simple transaction, so I'm not really rating on the quality of repair work so…read moremuch as I am rating on the quality of service and pricing. I bought three genuine VW parts. I got three genuine VW parts. I got three genuine VW parts for a decent amount less than I would've gotten them from a genuine VW dealer, which genuinely made my girlfriend happy. Here's an authentic 5 stars. I think this was the second smallest review I've ever penned.

We were a bit hesitant at first to use a mobile service for such a major job, but R&R Mobile Auto…read moreBody completely blew us away! Our vehicle had a broken hood, damaged fenders, and complex engine issues, but they far exceeded our expectations.The very quick response and quality of their mechanical and body work is absolutely excellent--everything looks and runs perfectly. On top of tackling both heavy collision and engine repairs, their pricing was very reasonable, and the turnaround time was incredibly quick. If you are on the fence about a mechanic or body shop service handling extensive damage, trust R&R. They are professional, efficient, and do top-tier work right at your convenience!

I would never hire these guys again, or recommend them to anyone…read more There were many red flags and I'm kicking myself for overlooking them at the time. 1.) They were available to come out immediately. Despite later always being too busy to finish their work. 2.) The amount they quoted on the phone was doubled when they came onsite. $450 to $900 3.) They didn't ask for a paint code before starting work. 4.) They only took payment in forms that can't be refunded, like venmo and zelle. My complaints with the work: They used a plain black paint on a car that has a black with metal flecks. The difference in color is obvious. They didnt resolve all dents we discussed. They said they would come back within the next couple days to finish. After a month of many many follow ups in text and on yelp, they still have never come, and at this point I'm sure they never will. Don't use R&R Mobile Auto Body. I'm sure he will reply to this with something like 'Sorry for the inconvenience. We been short on staffed, we are now getting back to normal if you can reach back out to us...' Like they do to other similar reviews from other people that were ghosted by them.

Recently I had my car serviced here. Making appointment was ok I had mentioned that I also had a…read morebday coupon for a complimentary car wash. At first my advisor J. Gardner was giving me the run around on how to get my car wash done. I had to email a few people and eventually it was handled well. On the day of my appointment, my advisor J.G was great. He informed me throughout the time i was there. They have a small waiting area. However you have access to free waters and sodas... lots of Dr. Pepper! I love how transparent they are. Definitely will return to get future service work.

Lindsay Collision repaired my VW Atlas following a deer hit, let me just say that Carlos Araya was…read moremy body shop manager and he kept me informed from beginning to end and also did a superb job in working with my insurance company all the way through completion! Carlos and Lindsay Collision showed me that they were for the customer and I will be sending all of my business their way! Their work is spot on.

I brought my bus in looking rough, faded paint, rust spots, the whole thing. I honestly wasn't…read moreexpecting miracles, just something presentable. What I got back was a completely different vehicle. The finish is smooth, deep, and actually shines. Not that quick spray-over look you see sometimes, this was clearly prepped right and done with care. You can tell they didn't cut corners. Even the areas that were in bad shape before came out clean and consistent. What stood out most was the attention to detail. Edges, seams, hard-to-reach spots, everything looks intentional. No overspray, no uneven patches. It looks like a professional, thought-through job, not a rush job. If you've got something older or beat up and you're wondering if it's even worth repainting, it is, if you bring it here. They brought my bus back to life. On top of great customer service. I would absolutely use them again.

Highly Recommended - Outstanding Work and Truly Trustworthy Service…read more I cannot say enough good things about L.B. Auto & Custom in Manassas and the owner, Lionell Bruton. From small jobs like pin-striping to a full front bumper repair, the quality of work has been consistently excellent. Everything is done professionally and to a very high standard. The results look clean, precise, and factory-quality. What really sets this place apart is Lionell himself. He runs the business on relationships and trust, and it shows. He is honest, fair with pricing, and always ready to help with a genuine friendly smile. You never feel like just another job--he treats you like a valued customer and takes real pride in the work. I've been extremely happy with every interaction and every repair. If you need body work or paint in the Manassas area, this is the place to go. Highly recommended.

It's been a while since I was here but realized I'd forgotten to offer a review. These guys are…read moregreat! Highly recommend them for any body work. I hit a pole in a parking garage (I know, embarrassing and frustrating day). They not only saved me money on the repairs needed but did a perfect job! Work was also performed very quickly! Helps if you speak Spanish but, if not, there are English speakers there too. Thx guys! I know where to go if I ever have to go through that again!

They did a great job with my Audi. I had crunched my car door in a tight parking garage, doing…read moresome damage to the rocker panel as well. I got more than one estimate and these folks' was by far the lowest. I called a couple of references and checked some of the ongoing work on site - all good. On time, on budget, one minor issue cleared up immediately when I pointed it out. Jose (the owner and in charge of the shop) is very knowledgeable and professional, and the entire staff (family I believe) is helpful and friendly. Highly recommended.

Highly recommend this shop. They perform excellent, quality work at reasonable prices. Their quote…read morewas accurate and delivery exceeded my expectations. My wife's Miata looks brand new. Thank you, thank you, thank you.

I had a dent in my rear door that was causing my indicator lights to come on showing that the door…read morewas open. It was a dangerous situation. Greg and Ryan were able to fix my door the same day for an extremely reasonable price. I am forever grateful for their professionalism, compassion, and prompt service.

Brought my 435i to Hus Collision Center for some repainting and door dings. Not only did the HUS…read moreteam bring my 435i back to life, but also did it for a VERY reasonable price and quick turnaround. Don't hesitate to bring your vehicle to them.

In July this year, my Tesla 3 was hit by a deer. I found this store on Yelp…read more They have no experience repairing Teslas ，ordered the wrong parts many times, so that the entire repair process took more than three mouths. I refused to pick up the car three times because not finish the job. Untill now still not happy This accident only damaged the front bumper, Driver side fender, head light and front door skin. But they opened the interior of my rear trunk without authorization. They damaged everything in the rear trunk. I asked them why they moved the rear trunk stuff and what they did it. They replied that they didn't know who did it. When asked why many things have not been repaired, the answer is that we are a paint shop, which means that other than painting, we do not repair anything else. The entire car's paint was damaged and all surfaces, including the glass, were rough to the touch. It was obvious that the areas not to be painted were not covered, and the working environment was very harsh. The work was very unprofessional. They only worked on the front bumper, driver side fender and front door skin, instead of processing the entire driver side. Therefore, the color difference between the front and rear doors was serious. There is a loud noise when opening the door now. They know that it has not been repaired, but they want us to contact the insurance company. Isn't it the repair cost that they negotiated with the insurance company? The speaker is not fully reset。 During the restoration the hood was damaged, creating a dent. In the end, have to spend money to go to other body shops to treat the entire surface.

INCREDIBLE customer service and superior quality interior and exterior car detail. I'm extremely…read moreparticular about my car and I was beyond impressed with the workmanship and attention to every. single. detail. The price was absolutely on point!! This will be my treat to myself once every quarter!

Byron and his business was very patient and listened to my concerns! My car looks amazing and would…read moresuggest anyone to get their car taken care of here!

Jorge is professional, works quickly and efficiently and has fair prices. He communicates and is…read morealways punctual. I am so glad I found him!

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.