I brought my bus in looking rough, faded paint, rust spots, the whole thing. I honestly wasn't…read moreexpecting miracles, just something presentable. What I got back was a completely different vehicle. The finish is smooth, deep, and actually shines. Not that quick spray-over look you see sometimes, this was clearly prepped right and done with care. You can tell they didn't cut corners. Even the areas that were in bad shape before came out clean and consistent. What stood out most was the attention to detail. Edges, seams, hard-to-reach spots, everything looks intentional. No overspray, no uneven patches. It looks like a professional, thought-through job, not a rush job. If you've got something older or beat up and you're wondering if it's even worth repainting, it is, if you bring it here. They brought my bus back to life. On top of great customer service. I would absolutely use them again.

I came to Lionel at around the end of April for a quote for a duct taped bumper and a gnarly scrape…read moreon the side door that had rusted. I also have a Prius that is quite the unique turquoise blue, making repairs/painting a little tricker and more pricey. Although I got other quotes, which he encouraged me to do to help me learn about what needed to be done on my car and what average costs for those services were, I knew I wanted to work with him. He took so much time explaining to me what had happened to my car and what he could do for me within my budget. He's so nice, made me feel so comfortable, and I felt confident that he was going to do a good job for a good price. As a younger woman, with this being my very first experience having hefty car repairs, I really felt taken care of and learned a lot about the car process- which was very intimidating to me! You won't catch me going anywhere else for repairs 10/10 service, quality, and kindness!

Showed up to my house within a day, did a good job even though my car was a little more damaged…read morethan I thought so he couldn't make it look brand new. But looks good and was done for a fair price. I appreciate the help!

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

Highly recommend this shop. They perform excellent, quality work at reasonable prices. Their quote…read morewas accurate and delivery exceeded my expectations. My wife's Miata looks brand new. Thank you, thank you, thank you.

I had a dent in my rear door that was causing my indicator lights to come on showing that the door…read morewas open. It was a dangerous situation. Greg and Ryan were able to fix my door the same day for an extremely reasonable price. I am forever grateful for their professionalism, compassion, and prompt service.

Crazy good service and low cost. Very small business in Manassas Park. Love supporting small…read morefamily businesses.

My Forester drive side door was pushed in. I suspected it happened and caused by a careless Amazon…read morecontract delivery driver and also took out my mailbox. Their normal Amazon deliver guy was usually very good. Long story short since this is not a substantial damage, I asked the Subaru dealership service manager Greyson if they have a body shop and give me a quote. Greyson recommended Artisan and I called and met Tony. Tony was very hospitable and upfront. He even let me sit in his beefed up racing Subi. Job was done well and nothing more they tagged on. Good and honest business and if you have body works done, do consider them especially if it's a Subi, they are expert with Subi!

Outstanding communication. Vehicle was repaired/painted so well, the dealership used car manager…read moredid not believe the car had ever been painted or wrecked. Looked perfect.

I enjoyed my whole experience at Platinum auto body in Manassas. Mike and Ryan were a pleasure to…read morework with, I was greeted as soon as I walked in, my repairs were evaluated right away, and my car was returned in the timeframe promised (which was earlier than a larger auto body repair shop) in Gainesville. The enterprise car rental was close by so convenient to get a rental while I waited. I also felt my car would be safe in their lot - there was parking available, which was not the case at the much larger automotive repair in Gainesville. My car was only a few months old before the accident and looks brand new again.

Paul's auto body/Dominion Tire is the only place I'll take my vehicles to be serviced/repaired…read more I've dealt with Dennis 3 times with 3 vehicles. He and his crew are superpro status...the work is solid and I've never questioned the billing at all...it's the most honest auto repair shop I've ever done business with.

This was an extremely simple transaction, so I'm not really rating on the quality of repair work so…read moremuch as I am rating on the quality of service and pricing. I bought three genuine VW parts. I got three genuine VW parts. I got three genuine VW parts for a decent amount less than I would've gotten them from a genuine VW dealer, which genuinely made my girlfriend happy. Here's an authentic 5 stars. I think this was the second smallest review I've ever penned.

I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

Reasonable quote, good turnaround time, effective service. We had damaged our side mirror and this…read morewas repaired effectively in only a couple days. Would use again.

Car was in and out in a very short time. The work they did on my Escalade was perfect.read more

I was rear-ended on April 24th 2015, and on the following Monday, April 27th, Allstate (my insurer)…read moregave me the option of either getting a traditional adjustment and finding my own repair shop, or using Craftsman Auto Body which is an Allstate-approved business that does both the adjustment and the repair. I opted for Craftsman, despite seeing a negative review on Yelp from 2012. I made the right decision. This place did a great job. First of all, Lupita in the front office, contacted us immediately after hearing from Allstate rather than waiting for us to call them...very proactive. She was professional and answered all our questions thoroughly. Once the car arrived (via tow that Allstate arranged separately with another company), we received an email stating the car had arrived and that we'd be hearing the estimate soon. Just hours later, we got a written estimate via email, plus Nick--the adjuster/manager--called on the phone to talk about the damage, the repair, and the timeline. I find it rare these days to find businesses that take such care to proactively communicate with customers, and I really appreciated it. The repairs to the car were all done within a week--and there was extensive damage and repainting required. I cannot tell there was any damage. The car looks great and drives perfectly. They also washed it, which was nice. The charges were very reasonable. I would definitely go back to this business even if it were not for an Allstate-covered repair issue. Highest marks! Oh--there is a sign out front that they are in process of changing the business's name from Craftsman to something else. I can't remember the new name, but for now both are on the sign.

Very professional and the work was done on time. They also give you updates everyday regarding your…read morecar.

I was very disappointed in the work here, brought in my vehicle to be repaired for an insurance…read moreclaim and ended up with my vehicle being worse off than when I brought it in. Parts not installed correctly, misaligned and even scratches that were not there when dropped off. The shop claimed the vehicles was previously repaired incorrectly and couldn't reassemble it how it was when I brought it in for repairs. They acknowledged they scratched the vehicle and offered to fix that but would not make the repairs right as they should. Very disappointed and highly recommend you look elsewhere to have your vehicle repaired.