I just tried Osmow's and it was spectacular, and I love the concept! A modern take on classic Mediterranean and Middle Eastern dishes. The main theme is to pick a wrap, bowl or box. Bowls are called 'Signature Creations'. With each, you choose a protein along with toppings, sauces and heat level. The bowls and boxes also come with either rice, fries or veggies. The rice are called 'rocks', the fries are called 'stix'. So for example, you can order a beef on the rocks, or chicken on the stix . You can also have both fries and rice, this is called 'half and half'. Boxes are considered full meals that incorporate everything mentioned above, along with a salad. When we arrived, the staff were very friendly, location was clean. I ordered the Philly Cheese Steak bowl - half and half, with medium heat and a Coke... it was awesome!!! If you're a vegan, they also have a Philly Beyond Meat option. Definitely going back! read more

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This has got to be one of the worst osmows I've been to the workers just sit there and talk to each other the whole time as there's a huge line of customers food was also prepared like trash and took way too long would not recommend coming to this location read more

I love shawarma and I've been to Osmow's before, albeit a different location. This location is newer, bigger, and more modern. It has bright colours, and lots of electronic signage for menus, etc. Although the food tasted okay, the rest of the experience was a bit annoying. It was loud! There was a constant clanging of metal on metal with the cooks banging metal spatulas against the grill to chop up the meats they were cooking. There was a doorbell chime every few minutes. All of trhis contibuted to some miscommunication and missed communication. Orders are placed at the counter and they take your name to call you when it's ready. My friends had already ordered and paid and I ordered the Osmow's Mixed Grill (Mix of chicken shawarma, a skewer of lamb kofta, chicken kebab, and Osmow's Special chicken with pineapple all grilled together with sautéed green peppers and onions and sauced to perfection with our famous Osmow's sauces and your choice of two sides). I chose rice and Greek salad (with no cucumbers ) as my sides. The server said this would take 12-15 minutes to prepare. How many of these could they serve? My friends were already eating their Chicken on the Stix. It's really just chicken shawarma on fries with the house sauces. Chicken on the Rocks is rice instead of fries. Confusing names. It was a large serving but the flavour was a bit bland. I never heard my name called over the ambient noise but my order was ready. It was a very generouse serving of meat over rice, with the salad in a separate container. Despite my request, there were cucumbers in the salad, and not enough dressing. Suppose I was allergic to cucumbers? This meat had more flavour than the other dish but it was hard to tell what we were eating. Everything was chopped up and piled on top of the rice and covered with sauces, making it all look the same. The sauces, while tasty, made everything kinda taste the same. This was not as enjoyable as anticipated. I took most of it home. Their presentation needs a lot of work. Everything is served in takeout containers, piled on top of each other and covered in sauces, unlike all the photos on display in the store. Those were nicely plated on real plates with each item distinguishable from the other. As much as I like shawarma, these issues make this location a no-fly zone for me. read more

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Ordered for beef on the rocks and received beef with chicken mixed up with lots of tomato. When I called that order was wrong lady said there is no chicken on the beef, she accused me lying. I said I am looking at the chiicken and I can send a picture or a video if she wants but still insists that she didn't put chicken with the beef. And i said why is there tomatoes and she said they cook beef on the rocks with tomatoes. I've been a regular customer of Osmows at Brock road and I have always been happy with their food and service but this Osmows in Ajax, bad service bad food. I've never had these tomatoes on my beef on the rocks.. Here is the picture by the way. Lady was so rude and does not want to own up to the mistake. The guy manager was nice and accomodating but lady was horrible! Should not work in customer service! So how did the chicken get into my order? Did I put it there? No ownership! Save your money and do not go to this store. read more

Osmow's Shawarma - a close up of a plate of food - Mediterranean Near Me - Ajax, Ontario

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Ordered a chicken Saj today and when I reached home with my take away, this is what was provided when I opened the package. Not even 5 mins distance from the restaurant to my home and the wrap was soggy and all disintegrated. Never again ! read more

Osmow's Shawarma - Chicken Saj Wrap - Mediterranean Near Me - Ajax, Ontario

Came here for lunch and I like the food here. I had the falafel special and the rice is tasty along with the falafel. I like how you can do half and half which means half rice half fries on your meal but the portion is more like 1/4 fries and the rest is rice. Still a great place for some good Mediterranean food. read more

Let the picture speaks for it self. They have the shittiest device and manager is idk no words. I'd expect this food if it was free 48dollars my ass read more

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Hubby and I checked this place out for lunch today. It was my first time trying out this mediterranean chain of restaurants. We both decided to get the ever so popular chicken shawarma. I got the chicken on the rocks with half greek salad which is chicken shawarma on top of rice topped with Osmow's famous sauce. I got the medium size and it was an ample amount of food. The greek salad was dressed in a tangy lemony vinaigrette which I really enjoyed. The rice was soft, fluffy, and buttery and the perfect base for the well seasoned chicken shawarma. The meat was a good mix of crispy pieces and juicy meat and coated in the Osmow sauce. I felt the sauce was a little heavy on the mayo side and it could of been more garlicky. Also they have a heat level which you can pick from for the amount of hot sauce you want on your food. The cashier warned us it was very spicy so I got "a little bit spicy" but I felt I could of gone up 1 or 2 more levels as it wasn't spicy enough for me but I can handle heat well. Hubby got the half / half chicken which is chicken shawarma on top of half rice and half fries and topped with Osmow's famous sauce. Hubby also got the medium size which was also very filling for him. He thought the heat level of a little bit spicy was spot on for him and he loved the osmow sauce. His fries were made to order and he ate them all first and I was too caught up in my own meal to get to steal one but he said they were pretty tasty. His food was also a perfect split of fries and rice. There are a few tables if you want to dine in but most people were coming for take out. All the staff here were pretty new and some were still being trained. The cashier took a while to punch in our order as he is still getting the hang of using the register system and our food took about 10 minutes to prepare but it was flavourful and hot. It seems they still have some kinks to work out as they are new but for sure we would come back for the chicken shawarma! read more

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Decent shawarma with lots of flavour. This location is very clean and inviting. I ordered the chicken shawarma wrap. It had just the right amount of spices and topping options. I will for sure be a returning customer. read more

Osmow's Shawarma - Chicken shawarma wrap - Mediterranean Near Me - Ajax, Ontario

I ordered a Shawarma via Ubereats just try it out! I like Middle Eastern food but this is probably one of the more disappointing Shawarma I ever ordered! They put way too much sauce in the Shawarma and there's little to no taste of the chicken I've had cheaper and better tasting ones in the past even in the food court! Nevertheless I won't order it again it's not worth the money! read more

It's not the best shawarma I've eaten but one of the most expensive for sure. Tasty beef shawarma with too much toppings even through I only ask for four. It's a dripping mess to eat as the pita falls apart with so much sauce added. The medium hot sauce has a kick to it and is pretty good. Staff are not very friendly. No talking to the customer. Only to themselves. A mixed review and feeling for this place. Not my favourite and I'd might come back if the atmosphere was better. However I'd say once a year might be plenty to visit. read more

Its solid food, trust me For what its worth if you like this type cuisine you should enjoy the food. The best dishes they have are chicken half/half, chicken on sticks, falafels. The restaurant is pretty dope and I have yet to complain read more

Came in for my usual chicken on sticks with little spice and extra garlic sauce. The location is bigger than the Scarborough one, there is a seating area and also a washroom! the service was friendly and the place was very clean. It's awesome that Ajax has an Osmow's now! read more

Osmow's Shawarma - Mediterranean Near Me - Ajax, Ontario

I came to Osmow in Ajax today to eat something with my daughter. As my daughter doesn't know what was in the menu I asked if there was a kids meal. they told me that they had a kid meal and ask if I want chicken or beef and I said chicken and asked if I wanted fries or rice and I replied by of course French fries. I could not understand what the gentleman was talking about cause his English was horrible. after getting the meal I just got a small thing of fries and with a few pieces of chicken on it. I ask him where the rest of the meal was.. and he replied that's it!!! I asked him what am I paying $9.75 for?? he said for the meal.. I ask him you are selling this for $9.75 for kids meal that did not come with drinks or anything else. service is slow and they expect you to know ahead of time before you order. I'll never come back again or tell my friends about this place. read more

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Gotta go get the Raptors game day special - two medium chicken on the rocks with ice cold pop! $15.98 read more

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I do my reviews based on three things...... service, restaurant and good. Food being the most important part. Service.... service was ok I will give it 1 . He was polite and asked all the questions. Restaurant...... I don't want to give it a star to the feel to the place. I feel it was too dark and too noisy with what was going on in the kitchen. Food.... the most important thing. I don't know if I am a huge fan of the way they made my beef on the rocks. It was ok there was way too much sauce on it. It was ok so I will give it 2 . I think food can get better...... thank you. read more

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Do the owners care to know how the store is operating? We ordered 2 large chicken on the sticks on a Wednesday evening and the last to get it after complaining that we had been waiting for over 15 minutes. If you're not going to put at least 1 guy or girl who knows how to run the store, your employees will screw up and not know why. 3 stars because I've never had a problem with the food. It'll change to 5 if they train their staff ways to be efficient and learn to track orders. read more

I came back today for the second time. Much better service, no wait and chicken on the rocks with salad was awesome. I was hoping the first visit was just them working out the kinks and it was! read more

Osmow's Shawarma - Mediterranean Near Me - Ajax, Ontario

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Osmow's has always been speedy and efficient with efficient with their service without compromising quality of their food. Other reviews have complained about the amount of sauce that they put in their food but any experienced guest of Ajax Osmow's knows to ask for less sauce and they are more than willing to accommodate your requests. Nothing beats their "chicken-on-the-rocks" and I highly recommend getting it with less sauce with one/two lines of hot sauce. Their hot sauce as noted on the counter is certainly spicier than Frank's hot sauce so air on the side of caution!! read more

Went in to by Lunch..NO MASKS NO MONEY No masks on the person cooking the food!!! Prep person wearing mask cover chin!!! Customer ordering with no mask... I think not!!! STOP THE SPREAD!!!!! read more

Im going to start off and say im not usually one to complain about restaurants, I'm a server and have worked in food for 4 years and I know how difficult customers can be. Also I do love the food at Osmows, but my experience at this establishment was terrible. First off, I tried calling the restaurant beforehand to place an order, their phones don't work. Second, the guy at the counter told me that they ran out of beef, no problem I'll just order the chicken then... And then he gets my order wrong. When I finally get my meal, I check to see if it's okay before I leave and they literally gave me no meat. I complain to the girl at the counter saying that there isn't enough chicken and all she says is "we give one scoop". Seriously? The meat doesn't even cover the top. I've eaten at at least 4 other Osmows location and they were never as skimpy as this place. Not only that, their sauce portioning is horrid. You'd think that if they were going to be cheap on the meat they would at least try to cover it up with more sauce, but no. And if I really wanted to be petty, I would bring up the fact that their menus on the TV's are covered by a notice from their provider saying they haven't paid for their IP address :-) anyways, don't waste your money here, I definitely won't be coming back. Do yourself a favour and drive an extra 10 minutes to the next location. read more

Osmow's Shawarma - This is literally the meal I received. Barely any meat and sauce. Cheap much? Not worth my $13. - Mediterranean Near Me - Ajax, Ontario

Quantities are much smaller than other Osmow locations. For the price you pay they really hold back on the meat.

Food is okay, I wouldn't consider it authentic shawarma. Service is extremely slow and they seem to run out of things. As a vegetarian my options were limited as they apparently had no tabule and no baba ganoush, I had to stick with a salad and hummus with falafel, not my first choice. read more

chicken on the rox is amazing!! and reasonable price...the $9 size is a lot of food and can easily feed 2 people read more

I was so excited to try this. I figured it was really good because there are so many Osmows opening up. I'm pretty familiar with Mediterranean food and usually love it, but my first experience with Osmows was utterly disappointing. The sauce and actually the entire meal tasted like mayonnaise, I believe a key ingredient in their sauce, but it overpower the taste if everything. I couldnt even identify what kind of meat it was. It should have been chicken but that's not what I got. Even the side greek salad was terrible..old mushy tomatoes that had an off taste. The salad had barely any dressing and it tasted very flat and boring. I'll never order food from here again, and that's not even taking into account that it was cold and I found a hair in it.....yuck... read more

I'm not sure if it's a franchise thing or just poor management. But every single time I come here to order just basic menu items the cooks are always in the weeds. It's like they don't know how to read their ordering system chronologically. Like get your ish together. Hire competent cooks that know what the hell they're doing. It's painful watching these people. If there was a direct competitor to Osmow's, it would be Halal Guys. They should take some pointers from their setup. read more

The chicken shawarma is amazing. The sauce is to die for. The kids like the chicken with rice or fries. I find it a bit heavy and prefer the daily special that includes salad. The salad cuts the grease and is the perfect balance. We also like the chicken shawarma wrap which is lighter and perfect for lunch. read more

Very slow service. Waited almost 20 minutes for a kebab platter & a chicken shawarma wrap. Staff is very unorganized. Won't be going back again. Also, what shawarma place charges extra for tahini?! read more

I've been to other Osmow's restaurants before, but this store has by far the best staff! Everyone was very welcoming and sweet. The service was seamless! My food was already done being made, but the staff definitely made it inviting by striking a conversation. Will come back again soon!! read more

First time at Osmow's and it did not disappoint. We shared a large half and half chicken which is basically shawarma chicken and osmow sauce piled over rice and fries. Food tasted great and they were very generous with the servings. Good service, manager came to our table to ask how everything tasted. Will definitely be back. read more

Osmow's Shawarma - Mediterranean Near Me - Ajax, Ontario

People seem to like the chicken on the rocks but the service is woefully understaffed. Today 3 staff were there but often no one taking orders or filling the orders as they went off getting supplies etc. Phone rang constantly and no one answered. Unless they do something different people will get tired of waiting (30 minutes for me on a Sunday). read more

I love this płace :) great shawarma wraps and the cashier remembered us from our previous visit. The only thing i could recommend is putting cheese on the chicken on the rox :p read more

They call themselves authentic Mediterranean, but the good makes you wonder whether they actually know what the Mediterranean is. I ordered the shawarma platter. The shawarma is served on top of a large amount of tasteless rice, and then completely covered in a huge amount of garlic mayo kinda sauce. There's is way too much sauce. The side of Greek salad is the typical food court Greek salad, but served without dressing. $18 absolutely not worth it, better visit your local food court. read more

Worse shawarma I ever had, dont eat there or you will regret it. Go anywhere but here

Disappointed by this Osmows, genuinely the worst Osmow's location I've been too. They skimp out on the portions and service is slow

This place generally has great food, but the customer service is absolutely terrible.

This is a great spot for my much-needed half & half chicken, great service - one man behind the desk named Bilal was incredibly polite and friendly during my visit. It's in a great location with an awesome ice cream place located beside it, and I will definitely return. read more

I have had food 3 times at this place. First time was the worst Greek salad if you could call it that...just lettuce and a few pieces of tomato with no cucumber or onion and half a tsp of feta cheese. Dressing was mostly vinegar. For about $9. Second time the chicken shwarma was good. Today I had what was called chicken sticks which I assumed was chicken on a stick...nope ...was French fries covered with about 1/4 cup of chicken and a tsp of so called garlic sauce and hot sauce. Tasted ok but not worth the $12. Staff every time have had attitude. Hubby drives for uber eats and says the staff have an attitude. I will not go back again. Staff needs to learn what customer service is about. The first time I was there they were busy. Second time less busy. Today one customer. All visits were at the same time. Management needs to step up or they won't last long. read more

I Went to Osmows today and ordered a philly cheese steak. This was the Second time I have been at this location. I went there a few months ago and asked for the same thing they said they dont have any buns. So i ordered something else on that day. There was a young guy with gold teeth helping me out. He had amazing service and told me on the cash register that they dont offer buns. I was so disappointment to go in today. Firstly there was a middle aged man who helped me. He took my order, was not nice, had a straight face, had no service. I was waiting for 25 minutes for my sandwich. It took so long for it to be ready. finally he started making my sandwich and I noticed he is making it in a Pita bread! Who makes a pilly cheese steak in a pita bread? So i asked him, I said can I have it in the bun (like it shows on their menu) He said NO, We dont have the buns. Why would you take the order and tell someone after wards? I had a Soggy pita bread when I opened the bag the entire pita was ripped apart with a puddle of sauce in the bottom of the bag. I spent 22.00 for nothing a waste of money for what I threw in the garbage. The gentleman who served me today had no idea of what customer service should be like. Very rude, obnoxious, and the food was prepared so horribly. I will never go to this location and I would NOT recommend it. The younger guy with the gold teeth had much better service and took care of my order perfectly the first time. 1- order took forever 2- order was not given properly 3- didnt have proper supplies 4- NO customer Service 5.RUDE read more

Worst sauce I've ever had in my life. Who likes sweet mayo on their shawarma??? This isn't even close to anything authentic. I have had shawarma in the Middle East and this is not shawarma. I suggest Ghadir in Scarborough if you're looking for autheticism. If you just want some gruel, knock yourself out! read more