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    Ossen Stephen M DMD

    5.0 (1 review)

    Services - Ossen Stephen M DMD

    Orthodontics

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    7 years ago

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    The Smilist Dental - Our reception area is warm, comfortable, and some soothing music or a fun movie will surely help you relax before your appointment!

    The Smilist Dental

    2.4(23 reviews)
    5.0 mi

    This review is being submitted by my husband John DeSimone…read more Several weeks ago, a cap fell off of one of my front top teeth. As i was in Yonkers and my primary dentist is in Florida. I went to Yonkers Avenue Dental. i had used them before (see his positive review of two years ago. Boy, have things changed! A young female dentist proceeded to cement the cap back on with minimal preparation. She did not hesitate to tell me that this was her last day on the job since she was moving to Puerto Rico (this should have been a clue). Four days later, while brushing my teeth, the cap fell off in the sink. I called to make another appointment, explaining the situation. They were very unsympathetic and I had to wait 4 days for an appointment. While in the waiting room, I spoke to the office manager to ensure that I would not be rebilled. She very agressvely told me that the work is NOT GUARANTEED, I would be rebilled and there were no other options. My options were limited, so I waited and saw a different dentist. He informed me that he was a partner in the practice. Again, with very little preparation, he reattached the tooth. He confirmed that the work is NOT GUARANTEED and was I forced to pay a second fee. I was shocked, when 5 days later, again while brushing my teeth, the cap fell out again. I have since returned to Florida. My regular dentist who did not know the identity of who I saw in Yonkers was very negative on the work that was performed. He prepared the same cap and the abutment properly, which was very different and much more thorough than what they did in Yonkers Dental, and reattached the cap.He said they never even cleaned the old cement out of the cap. It has been several weeks and the cap is still firmly attached. Needless to say, I will NEVER, NOT EVER be returning to Yonkers Avenue Dental.

    The service of care here is terrible and the prices are ludicrously high. I had to pay nearly two…read morehundred dollars just to talk to the dentist and ultimately he refused to actually tell me what was wrong with my teeth. I went in because of a cracked tooth. the nurse performed a full mouth X Ray, even though I did not request one. She said it was procedure. Fine. Then when the doctor came in, he told me that in that X ray he saw there were other cavities but he refused to give me any more details because I did not request a comprehensive exam. Then what was the point of the full mouth X Ray if you're not going to give me the results of it? Finally, we come back around to the cracked teeth I actually came in for, he told me it would cost over eight hundred dollars for three fillings. I refused treatment and went to another dentist. This other dentist not only gave me the full results of my X Ray and a proper treatment plan, which was more in depth and more likely to actually resolve my issues than just the fillings Smiling Dentist were going to give me, but it was significantly cheaper. Where Smiling Dentist was going to charge me nearly a thousand dollars for three fillings, the other dentist charged six hundred dollars for seven fillings. Overall, a terrible experience and I will not be revisiting ever again.

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    The Smilist Dental - Welcome to our office. We are committed to making your experience at our office the best it can be! Comfortable, easy, and maybe even fun!

    Welcome to our office. We are committed to making your experience at our office the best it can be! Comfortable, easy, and maybe even fun!

    The Smilist Dental - Our advanced technology allows us to more accurately plan your orthodontic treatment so we can provide you with an amazing smile!

    Our advanced technology allows us to more accurately plan your orthodontic treatment so we can provide you with an amazing smile!

    The Smilist Dental - Our treatment rooms are designed to be comfortable, minimize stress, maximize productivity, and of course keep you entertained!

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    Our treatment rooms are designed to be comfortable, minimize stress, maximize productivity, and of course keep you entertained!

    Ossen Stephen M DMD - orthodontists - Updated June 2026

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