These people are the best! The dental care is top notch, and the staff are just outstanding…read more My story: I had the tooth part of an implant fall off -- while working on the road in Texas. The original dentist who did the implant 8 years ago (also did a great job) is in Illinois, my home is in Florida, and my next stop for work was Seattle. In a panic, I got a reference from someone I new in Puyallup, and I called the office -- at 6:15pm Pacific Time -- expecting to get voicemail. Instead, someone cheery and extremely helpful answered, got my info, looked at her calendar, and set me up for an appointment less than 48 hours later. I flew in to Seattle the afternoon of my appointment, drove to the office, filled out the paperwork, and an hour later, walked out with my tooth completely repaired. I also got great advice from Dr. Bashar about my implant, and life is good! I can't recommend these folks highly enough. Rainier Dental is the best!

I went to this dental office after previously seeing another dentist, because my daughter's…read moreinsurance was not accepted at the previous clinic. During my checkup, I was told I needed six or more crowns along with several fillings, which immediately raised concerns, because the other clinic never told me of such. After having one filling done, I began experiencing pain in a tooth that had never bothered me before the appointment. When I later discussed this with my family, they expressed concern that the treatment may have caused the issue rather than helped it. Over a month later, the office contacted me to ask whether I wanted to move forward with the crowns. (The gentlemen calling, said the doctor wanted to know if I want to start treatment with one crown) By that time, I had already decided not to return. My husband and daughter were also seen the same week and both felt uncomfortable with their visits. Based on our experiences, we do not trust the treatment recommendations and have chosen to seek care elsewhere. I would encourage others to ask questions and consider second opinions before proceeding with extensive dental work here

Horrible insurance billing and communication. I was told my insurance was accepted and was even…read moregiven an estimate that stated the cleaning would be covered fully by insurance. 3 months later I get a bill for over $100 for that visit. When I called to ask about the bill, the front desk said that the provider they booked me with that day might not have been covered. When I asked why that wasnt communicated with me, they said they could just put a note for next time. They do not let their patients know if the "provider that day is covered by your insurance" and then send surprise bills.

Terrible customer service primarily on the admin side, the manager Hope said she would research a…read morebunch of issues and get back to me with doctor options. She completely fell through and when next seeing her she admitted she just thought because she saw I hadn't cancelled my appointment that she didn't need to follow through. She was rude at two different facilities and the team booked me for an orthodontist appointment when you can't do anything without a dentists approval (come to find out, even though the orthodontists have the same education on that side they won't green light you, which feels like an unnecessary hoop to jump through), aka the appointment was pointless. Hope refused to give me her manager's contact number because she didn't want me to have an easy way of accessing them and proceeded to be even ruder. Not sure why anyone would allow her in a customer facing nor leadership role.

Dentist will not stand behind her shoddy work. The staff comes and goes at an amazing rate. They…read morehire people with a heartbeat. The real office is in Renton or possibly Kent. The hygienist tries to bully people, and expects to be paid in advance. Started off to be a decent place and went downhill quickly.

I went to this clinic with an emergency. I have a dental background so when I went in I told the…read morereceptionist I was pretty sure I had an access on a broken bicuspid. I filled out the medical questionnaire and gave it briefly to the receptionist to give to the doctor. I had x-rays and went to the exam room. There were 2 assistants there. One of them said he would be taking care of my tooth. I told him I needed to be premeditated with antibiotics before any gentle procedures because I had joint replacements. I asked could they do it in the clinic or did I have to do the 10 day course and come back in 2 weeks. I think he wasn't sure what to do so he went to talk to the dentist in her office where she had apparently been viewing my x-rays. He looked briefly at my tooth. I thought the dr would come in and go over my medical history. I thought she would bring in my x rays and talk briefly about my the extraction. Now this is the UNBELIEVABLE part. At NO time did this woman ever come in to the exam room. At NO time did she ever speak to me. Not ONE word. I only saw her when she rolled her office chair out to sit next to the receptionist as I was paying for my visit and asking questions about payment plans. Then the RECEPTIONIST told me I needed medical clearance from my Dr before they could do any work on me I was a little confused by all this and realized the Dr was sitting right there and still had not said one word. Wouldn't you think her being the Dr would have talked to me about that instead of having her receptionist try to stumble through some sort of explaination? She never said ONE word. Earlier I did hear her tell her assistant my tooth was "unsalvigable ". No kidding. In my 77 years I have never seen such BAZAAR behavior. They never gave me a diagnosis. I guess I did that myself​ and pretty t y much laid out my own treatment. There was never any courtesy at all from her. There was no professionalism in that clinic at all. It was absolute arrogance on her part. What kind of person behaves that way? Maybe because I declined any interest in an implant ,bone graft or cosmetic procedure she wasn't interested in speaking to me. I don't know hername because she never bothered to introduce herself. She did have a nice picture on the receptionist desk saying she builds strong bonds with her patients etc.ect. i believe her name is dr Alkebßi.had to look at their ad on line.​

Always have the best service and care here. They moved two years ago to a new location. (Feels like…read moreit's gone by really fast). Entire staff is friendly and knowledgeable. Doctor is amazing. Everyone is very responsive to feedback and will give you their best every day.

The best dental experience period! From admin thru time in the chair this is the only dentist &…read moredental work I have ever looked forward to.

Great place for kids. The staff was great, and cared about my grandchildren. Great parking and…read moreclose to Costco

So first my son isn't a fan of Dentist at all. He is 5. I would give 5stars but the assistants…read moresometimes aren't real sure of what's going on. I will say Dr Bahl is absolutely amazing! 4stars are all because how amazing she is with my son that has a really hard time. Only reason for not giving 5stars is the assistants are friendly but sometimes give wrong info. Today was a perfect example. Assistant came in she was very friendly, but notified us of needing a novacain shot and numming gel, and that also there would be drilling. That immediately sent our son into anxiety. Issue being is we prepped the tooth and used spacers an week ago to avoid this (so that's what we thought). The interesting thing is if our son didn't freak out he would have gotten nummed for no reason. Our son likes and trusts Dr Bahl so he asked for her. Good thing to. No numming needed... This is the only reason for not 5 stars. Otherwise facility is great for kids and we love Dr Bahl!

Let's be honest. The dentist is not a fun place to go. I have been coming here for a few years now…read moreand have always felt very welcomed and important when I was there. One time I was having some jaw pain and had a cleaning scheduled. The staff was very nice, and spent way longer than a cleaning should take to let me rest because I was in pain. The front staff greets you as soon as you walk in, and could not be more friendly and professional. I believe the managers name is Kaila, and she was a delight to work with.

I have been coming to Dr Smith for my dental care for over the last…read more 10 years and have always received the best care from him and his team... he is a "Top Doc", his hygienists , and all his reception and administrative people are well trained and friendly.