Justin was fantastic salesperson. Friendly, knowledgeable about grills and coordinated a quick…read moredelivery. Highly recommend Breakaway.

We worked with Carlos to pick the right grill and he was very nice and helpful. Our delivery was…read moreout of Dennis and Leon and Sean were also great! they showed me how to work the grill and where to register it as well.

Looking to replace my BBQ and decided to check out Breakaway. Best idea ever. The sales person was…read morenice and knew all the different models. It was fun looking at all the different ones already assembled. I bought a Weber and it was delivered the next morning. They took away my old one and made sure it worked. The next day I noticed that the cover would rub every time I moved it so I called Breakaway and they sent 2 people and a truck full of parts the same day. After figuring out the issue they change the top cover on the spot...ahhhh...happy customer.... Thank you so much...

Our experiences with this company have been outstanding!…read more We just had a Weber grill delivered and installed, its great and the sales and delivery staff were helpful and nice. We always purchase our propane here and highly recommend this company for their service, staff and convenience.

Great service and very informative when buying a stove, but hard to get them on the phone sometimesread more

Quick response on service call request & arrived on time for appointment and follow up. Very tidy !…read moreAnswered questions on operation of gas fireplace. So easy & nice to work with.

This review is for the Main Street Kitchen part of the store. As I see with another reviewer, I,…read moretoo, had issues with their Dura Supreme product. The quality was a problem, and it was a painful process working with Main Street. The shelves within these cabinets were terrible. I could have bought cheaper shelving from Home Depot and they would have been of a far superior quality than what I paid loads of money for with Botello's store. Thankfully my contractor cared about the quality of what he installed and made me new, quality shelving. Unfortunately the hutch had glass doors and painted shelves so that needed to come from Dura Supreme (attached a picture to show example of quality issue). 6 lots of shelving later, 2 of which were the wrong color, and I now have shelving that is ok but not great quality. Some of the cabinets arrived with a weird film on the inside and a bottom corner of the oven area was not right, and the contractor had his people fix these issues as best as they could. We had to have 3 lots of pantry doors sent as 2 lots were the wrong size. And through this all the folks at Main street were on top of nothing so it all continued to drag out. All of this started with their sitting on ordering a color sample for 2 months and when finally ordered, it was the wrong color. This meant that the color held up starting as it delayed the order. Main Street continued with sitting on things from this point to the end. We were always told solving these issues were a top priority, but they never were!! 16 months after delivery of cabinets, which does not include the lost time in finalizing the color sample, we had the last of the bits to complete the kitchen. I requested a discount given the quality issues and the burden of the kitchen completion delay, not to mention the constant follow up required to even get things moved along as they were never on top of anything. Then to be told we should be satisfied but at the same time tell us "This is not typical for the cabinet line, and I have been speaking with Dura Supreme since receiving your email." This was the response I received when I sent an email in July that listed out all the quality issues we experienced. So we should pay typical prices for what is not typical??? Back in July we were told they were working on organizing an on-site visit from the manufacturer, but unsurprisingly, many months later and still nothing. No communication, absolutely nothing. These were not cheap cabinets and we deserved better from Botello's. It is clear they don't care about customer service or the quality of the product they deliver. I am grateful my contractor cared about quality and did all that he could to fix the problems of what was delivered but it was no thanks to Botello's. I highly recommend you look elsewhere and save yourself the frustration and grief.

The store has large readable signs overhead to lead you to the product you want. If, you don't…read morelocate it the staff is very helpful and will lead you to the product you seek, then stay a while in case you have more questions, beautiful

Super job, looks almost new! Well worth it. I plan to make this an annual event from now on.read more

My grill which was honestly so bad I thought I would have to buy a new one. Looks new. He did a…read morewonderful job. I intend to use his services every year.

We purchased a floor model hoping to keep things simple, relatively lower cost and expedite…read moreinstall. Not the case. You will likely need to reach out the store to keep things moving. They use a sub for the plumber and you will be at the mercy of one person's schedule to get your install completed. Our order was placed mid October requesting a pre-Christmas install. Install complete 3rd week of January. Thankfully, we are happy with final product.

Installed thermal couple propane stove which warms home on during power outages. Reliable and ease.read more

We had excellent service and design help here. On our two visits we dealt with Patti Sylvester…read more She was an absolute joy to work with and was extraordinarily helpful. We have recently completed a major pool/patio area renovation. One of the first things we had to decide (out of so many things!) was the type of pavers we wanted for the pool apron and patio area. Our landscape/masonry company recommended Back Yard Living and Patti in particular. One can easily become overwhelmed at the sheer number of paver selections...various types and colors of stone abound. We took an initial walk through the store as well as outside where they have extensive examples laid out. We eventually narrowed things down but it was Patti who ultimately knew what questions to ask us and helped steer us to our final selection. The pavers and borders have since been installed and we couldn't be happier. We had to return to the store to decide on new pool coping. We hated the pool coping style that was there originially. There are a number of pool edges to choose from. We thought we wanted a flat edge but are happy we went with the "coastal cape design" that Patti showed us and recommended. We had a great experience here.

Well stocked beautiful place. They have everything and you get excellent customer service.read more

I enjoyed working with Vineyard Home. They delivered as promised and were thoughtful during the…read moreinstallation process.

Great organization with great products and very professional and knowledgeable service techs…read more Installed state of the art surround sound and visual systems. Also installed gas fireplace on the same wall for an impressive array of "jaw-dropping" assets! Truely a "5 Star" Company! Oh yah - Jake is great!

Bob in the Hyannis Home Depot rental department deserves special recognition. Courteous and…read moreknowledgeable. We rented a steam vacuum cleaner for a couple days and Bob made sure we understood all the switches and functions before we walked out the door. He also made recommendations on the specific liquid cleansers we bought. Bob is the kind of guy you hope you find when you walk into an establishment and need to select a tool for the job. If Home Depot is handing out bonuses for customer satisfaction, we nominate Bob. Home Depot was our second stop that day - first stop was with a seemingly well-stocked tool rental establishment closer to us - but once we started asking questions the guys working there realized they didn't have the correct accessory hoses needed for stair cleaning - and their price was also considerably higher than Home Depot.

If you order lumber curb side they will give you all the trash lumber! Not to mention they will…read moreleave your order outside and unattended if you run in for a second between the tools and lumber I bought it was over $1,000 they left outside unattended and signed as if I received my order without my permission.

Great to have expert repair services by Yale on purchased appliances...especially as they'll come…read moreway out to the boonies on the Cape. Knowledgable and courteous, the repairman fixed our malfunctioning oven. And they offer an online map where you can see the repairman's route progress and estimated arrival.

Yale customer service was excellent and and I was able to have my new dishwasher installed within…read more48 hours despite the New Year's holiday. Yale's prices for appliances are competitive with the big box stores however Yale charges significantly more for installation than the competition and it's non-negotiable. If you want quick service and competent installation, I recommend Yale even though they are more expensive.