I will never purchase from these folks again and I dealt with Jones (not some random employee). I…read moreinsisted that they sell me only what they could get into stock. Three months later I was still waiting for the order to be completed. Poor communication from Jones herself. No attention to detail, follow-thru or concern for my unfinished bathroom. Apparently they have more business than they need. Good for them. They won't be getting any more of my money and I've informed others that they should proceed with caution. Customer service is officially dead with Ms. Jones

Had a serious toilet issue and limited time to repair. Old, unique original parts that could not be…read moreeasily repaired with available parts/kits. S and J did 2 things: 1) tried to help me over the phone and 2) told me to come in and they would do all they could to come yup with a "McGyver" fix. I got there and THREE people all helped me find a solution. I came home and in 10 minutes I was set. Customer service has become a thing of the past in many ways - not at SNOW and JONES! Thanks Guys!

love Fresh interiors the furnishings are lovely and the personal service is most appreciated…read more From kitchen remodel to furnishings

Justine Coppenrath of Fresh Interiors has helped us with several projects: a kitchen update,…read morebathroom updates, and a bathroom renovation. Justine helped with all aspects of these projects. She offered excellent suggestions, communicated clearly, and hired excellent contractors who implemented her plans. Justine was even available to meet contractors when we were not able to. She was always pleasant and very easy to work with. Thank you for making our home more lovely! Sandra and Josh

I had someone come out to measure my cabinets. They took measurements, pictures, and drawings. A…read moreweek later, I received an itemized estimate via email. I am pleased with the services I have received so far from SDC. It was nice to see exactly what their charges are. I am looking forward to going into the showroom next week to look at their products.

Overall, I had a bad experience with this company, early phase of the project they were very nice,…read morethey came up with reasonable estimates, for both refacing and replacing cabinets, however the actual numbers are different please BE AWARE, I went with new cabinets and countertop, for the countertop it was 76% over the estimated price, and they added bogus charges for alleged electrical work without my approval. The work was okay, the cabinets were incorrectly measured, the length of the cabinet to appropriate location to my vent was incorrectly measured, so they made a big stink about it's a standard cabinet, however, they corrected the mistake by relocating the vent to adjust with the new cabinet, the worker that made the adjustment was very rude, he walked out of my house yelling and screaming, when I asked him if he can install the kitchen hood, which was agreed that they would install all the items they appliances they removed for the new cabinet. The granite countertop edge was delivered unfinished edge, so it was scratching the new cabinet door, they did finally replace the door, and had someone to manually polish the corner countertop, but you can still see a variance between the original polished edge that was delivered and the manually polished area. I asked them to address this problem, but they pretty much ignored my emails and sent me a final notice payment and threatening to take legal actions if I didn't pay. Anyway I made the final payments for items I agreed, I will probably have to go through a legal process to correct the bogus electrical work they claim they did which we are in disagreement. Someone had already commented that they are nice until something goes wrong in a previous review, my experience was the same.

Huge selection of fixtures and hardware. Excellent website, too. We had a blast chatting with our…read moreconsultant/salesperson too! (Sue S.) all around, we're very impressed with this place!

I've had EFW perform work many times for me in Wellfleet. Show up on time, do good work, customer…read moreservice is good. They've done basic kitchen stuff, to more involved bathroom stuff and also installed a large generator while removing the old crappy one. They just did some work in outside shower - nice workmanship and good guys pretty much every time. Mike Katz in Wellfleet.

Wish there was a "zero stars" option…read more Terrible customer service. Rude & abusive staff from technicians to head of finance. I just got off the phone w/ that guy. They sent me a bill "120 days past due" for a preventative maintence contract I never established. His explanation was that the contract is w/ the address... not the owner...? How does an address start a contract.. & how, then, was the bill/acct in my name, if the contract was with the previous owner? He spoke over me the entire conversation. Could not get one full sentence out... then had the audacity, after I finally got a few words out to say ".. well, if you had just said that in the beginning..." Very rude, ignorant man. Previous incidents had left me frustrated, but I was a renter at the time & had no control over the choice of service provider. One tech showed up 2 hours AFTER the four hour window I had been given for the appt & then became verbally abusive with me bc I said it was too late & I was on my way out the door. I called the office & didn't even lodge any kind of complaint, just asked that that particular tech not be assigned to my address again. The woman said she would make a note on the acct. He was sent again, the following week. Laughed at me, when I expressed surprise he was there. When I called the office, the woman denied that anyone there would agree to such a note & didn't care about the poor treatment. Simply said techs are assigned according to the job & availability, period. Another tech appeared to have a psychotic break in my basement during a simple preventative maintence call (ordered by the previous owner). He was down there banging & clanging things, LOUDLY swearing & yelling at himself & the heating unit. I had told him on the way in that there was a 3rd shift worker sleeping in the house & asked him, to the best of his ability, to keep noise to a minimum. It sounded like he was fighting w/ someone & throwing things. I went down to inquire & he was spiraling out, literally tantruming. Said he broke a part & he'd have to come back. When he did, the same behavior continued. I was so concerned, I haven't allowed anyone from their company in my home since... & certainly never will again. When I've shared this w/ other community members, they say things like, "Yeah, they've really gone down hill." I've had dealings w/ them for over 15 years. I've never seen anything BUT poor service & performance... & deplorable customer relations across the board.

We happened upon this company by chance. We were greeted by Stephanie as walk-ins, and she listened…read moreto what we said, seemed truly interested in our concerns, and showed us examples of their craftsmanship! We were quite impressed by her caring attitude, and we met Chip, the owner, during a followup visit. The quotation we requested was competitive with a previous quote for stock ready-made cabinets, but KC's were custom- built to fit exactly into our space. We couldn't be more pleased with the result! They were assembled and ready for delivery a month prior to our ability to receive them, as prep work was delayed due to circumstances beyond our or their control. Chip stored them without complaint, and delivered them immediately upon being given the green light. Installer Chris had them in place within a day or two, and the hardware (knobs and drawer pulls) attached a day later. Drawer dividers for cutlery and cookware were included at no extra cost. Countertops and sink installation followed shortly thereafter. All said and done, we are more than pleased and would gladly recommend Kitchen Creations to anyone looking to have a new kitchen installed.

Awesome Company! My husband and I looked at 6 different…read morecompanies to makeover our kitchen. From the first time we met Chip, at Kitchen Creations, we knew we picked the right company. They were patient, kind and professional. Our kitchen was done right, on time and we love it. The quality and design of the cabinets far exceeded our expectations. They also did our floors, backsplash, counter tops and lighting. Everything is beautiful and perfect. I feel confident in years to come if I have any issues that Chip and his team will be right there to assist us.

I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

I needed bathroom floor tile. They helped me pick out exactly what I had in mind and everything…read moreafter that was smooth. I had a great experience here and would recommend it highly.