This dentist office used to be amazing. The last few visits I've had with them, Their staff at the…read morefront desk is beyond rude and not helpful. I called two weeks ago to tell them that the temporary crown that they had just put in cracked and part of it fell off she could not get me in. two weeks later the whole crown fell off. I call again. She can't get me in and not even willing to help. Sad thing is I actually really like the dentist it's just his staff

Every time I need services this clinic is on point when booking. Excellent service and the staff is…read morereally great with handling my care. Today I went to get my implants

Super friendly staff that got my 2 year old in for a same day appointment I called at 5 pm and he…read morewas seen at 7pm for a chipped/cracked front tooth. Dr. Funk was very nice. He genuinely cared about not freaking my son out with X-rays or anything invasive. We were given a referral to a pediatric dentist to bond his tooth. I will be moving the rest of my family over to this office. I love the late hours of this office.

Beware of predatory billing at this office, especially if you are uninsured. As a self-pay patient,…read moreI was billed $196.00 for a palliative treatment code (D9110), but my visit was strictly a diagnostic evaluation with X-rays, a mirror, and a camera. Absolutely no physical treatment or procedures took place. When I called to request a correction, the billing manager falsely insisted D9110 was an 'assessment/evaluation fee' (which flatly contradicts ADA standards) and repeatedly shut me down. When I called back to get her name, the front desk refused to provide it and deflected me to a voicemail. I have officially filed formal complaints. Self-pay patients, check your bills very carefully.

I love this place. The staff here is so professional and caring. They go above and beyond to make…read moresure your teeth are beautiful. I have recommended them to several friends who have nothing but great things to say. They have many locations that are clean, have a tv and computer to keep children busy and water, coffee ,hot chocolate or tea to drink while you're waiting. Not to mention their point program and the fun trivia games they have. Awesome place.

My orthodontist was really nice and cool and all of the nurses were extremely nice and calmingread more

I've been going to Plainfield Dental Care for several years now. Dr Ferdkoff is an amazing dentist…read more He is very up to date on the latest technology and wants the best for his patients. Stacie is my dental hygienist, she's really the reason I keep coming back. She is so sweet! She is very gentle and thorough, she always remembers our last conversation, and I always feel ease and welcome. I look forward to my visit... which is crazy, because I used to dread going to the dentist! The office has a very relaxed atmosphere and wonderful people.

I Had today appointment with Jianna. She works as a hygienist. Cleaning it is a real pleasure. The…read moreprocedure is very comfortable, no pain. Today she found a problem in my tooth that no one had seen before. She is a real professional in her field. I highly recommend making an appointment with her.

Before I begin- I gave this office and Dentist every opportunity to connect and resolve the…read moreconcerns via telephone and/or meeting. The requests fell on deaf ears so here we go... I have a 12yr background in dentistry (patient's daughter), so I know the proper standards of care. My mother was a patient here of record for about 3+ years after she retired and was left with small options for affordable dental insurance. Dentists should not dictate the care patients are receiving judging by their dental insurance whether PPO, HMO, Medicare. They should be treated fairly. This office DOES NOT offer proper standard of care- so please be very cautious coming here- especially older patients or those with state aid/Medicare/Medicaid. My mother has always suffered from gingivitis and periodontal disease like most people in the USA. This office has been having the dentist see patients for dental cleanings because they refuse to employ a proper Dental Hygienist to help with these preventative procedures. (don't tell me there are no staff and that there is a shortage from COVID still, you can find a great Hygienist if you pay them fairly and treat them right- be ready to shell out $45-50 per hour, they are worth it) To make a short story long- A dentist does not go to dental school to provide cleanings and these sorts of preventative procedures- they went to school to learn how to 'drill and fill' and to produce, well at least this dentist here at Valley Dental Care did. Dentist make MAYBE a few $100 if that for these types of preventative visits so what this office does is they double/triple side book patients in for cleanings while the Dentist is seeing other patients for PRODUCTIVE visits- like fillings and crowns etc (that actually bring in $$) Never ONCE in my entire dental career have I ever heard of a patient, who has crowns, partials, AND an implant to not have their gums charted at least 1x per year OR have a 3-month perio-maintenance cleaning to last less than the standard 50-60mins. Not until I dropped my mom off for her 3-month dental cleaning appointment (which she was 3months delayed for due to knee replacement- So I knew this appointment would be at LEAST an HOUR) but she returned to my car just after 10 short mins. I asked her what they did, and she stated the Dentist came in and looked in her mouth and took the gritty paste (prophy paste) and used a dental hygiene cup attachment, cleaned her teeth and sent her on her way. I was APPAULLED. I called the office later that day to inquire of the procedure she had, and the front desk person was confused and put me on hold to speak with I am assuming an assistant to confirm the visit. I complained then and requested she offer my mother another perio-maint appointment since I know the following was not completed: my mother did NOT have her teeth scaled properly; she did not have her gums charted (where they call out #s 2,3,4,5 etc), no probing- this was completely negligent on the Dentist's part. By not completing the cleaning as required- you are putting my mother at risk of further progression of the disease. I mean, I get it- as a struggling Dentist--who wouldn't put their patients at further risk of root resorption and bone loss because HEY! more $$ in the dentist's pocket when he/she tells you that now it's time for a crown or maybe even an implant or worse- lets extract all teeth and pop in dentures! If this is how you expect to grow a practice or stay in business with an active dental license you are greatly underestimating your future and are on the edge of lawsuits. This office does not advocate for their patient's oral health, especially the elderly. The will also take you for everything you are worth- they will take x-rays regularly 1x per year or more and then blame insurance that you have a frequency limitation and that your insurance is a contract between you and them and NOT the office so the $200+ dollars in unnecessary x-rays/radiographs they took TOO EARLY are now patient balance because they would rather charge the patient than go the extra mile and know the frequency of coverage and wait a week or reschedule an appointment to when it would have been covered. This review is in no way a threat, it's a promise that you will have a report to the Licensing Board about your malpractice. Current and future patients BEWARE- RUN- SAVE YOUR $$ and the teeth you still have and go somewhere else before you become a victim of negligence, elder abuse, or worse!

Friendly caring staff. Excellent dentist. I went to Valley dental because my insurance was up at…read moreanother place. We used to go to and the transition time between the old Dentist and Dentist was in transition , however I had a crown that came off. I received excellent care and it was re- sealed back on and I was given a recommendation for an oral surgeon. I have always hated going to the dentist and I am fearful so we chose the right Dentist one we chose Valley dental care. I would highly recommend.

**************HIGHLY RECOMMEND ***************…read more I switched dental offices this year because my insurance changed. I had been going to the same office for like 10 years. I was so sad I had to change. I found this place on Yelp. I'll be honest. They weren't going to get my business because they only had 1 Yelp review. This office is so close to my house I decided to give them a shot. I first visited the office back in June. I made my appointment over the phone with Tanya. She is BEYOND AMAZING! Based on my past experience at other places I've found that usually in a medical office if the doctor is great the front desk staff sucks or vice versa. This place is the unicorn of medical offices. EVERYONE is pleasant! My first visit in June was odd because the dentist did my cleaning. I thought that was strange but it was still a great experience.I booked another appointment for my 6 month cleaning. Fast forward to present. I had an appointment with them on Wed. Had another pleasant interaction with Tanya. Do you know she remembered me?!?! In service that speaks volume!!!! This time they also had a dental hygienist who explained to me that the doctor did my cleaning because she wasn't scheduled to start until a week after I came. Andrea did my cleaning this time. Best cleaning I've ever had. She was PHENOMENAL! Then Dr. Kurup came in and he was great as well. Overall it was such a great customer experience. I referred my mom to them and she can be a bit annoying but they have patience with her. She loves them as well! She recently got dentures and her smile is beautiful. She now smiles from ear to ear. I took a pic of her and my child. It looks like a dental ad. Great work!

I just has a tooth pulled today and i was a mess i was so scared but they were so nice and talked…read moreMe through each step!

I made my way to Associated Orthodontists in August 2015 when I was 38 years old. Since 2010 I had…read morea history of "TMJ," or at least that was what I was told I had by multiple dentists, TMJ specialists, and other dentists. My symptoms were pretty much constant pain in my face, teeth, left eye, left ear, headaches, and neck pain. My bite had also opened in the front about 5 mm and my teeth no longer touched except on my back left molars. My lower jaw had also moved "back" towards my airway creating a significant overjet of my top teeth. I could no longer bite through foods, and just chewing was extremely difficult. I decided to schedule yet another consult because my gut was telling me there was something seriously not right, and this was not just TMJ. I met with Dr. Scott Soderquist and he reviewed the panoramic xrays while listening to my history of the past 5 years. I will never forget the moment he said, "I know what you have," and said I was textbook for Idiopathic Condylar Resorption; basically a severe inflammatory disease process that eats the part of the lower jaw that seats into the upper jaw. He explained that I would need to see an oral & maxillofacial surgeon, as this condition required braces to first align the teeth prior to surgery, then surgery to realign the jaws into a normal bite, and the braces after surgery to "tweak" the teeth into their final position. It was just over a year in braces before I was ready for surgery. I needed both upper and lower jaw surgery to realign my bite, and could get a little neurotic from time to time in anticipation as the date drew closer. Dr. Scott always took the time to answer all my questions, which I really appreciated. Everyone at Associated was always very informative, and just above all, kind , which I appreciated so much! I honestly don't know where I'd be today if I hadn't gone to Associated Ortho. I went undiagnosed and misdiagnosed for so long... I had my surgery in February of '17, braces came off in July of '17, and my teeth and bite look amazing! More importantly, I feel amazing and am functioning as I should be. Dr. Scott is an amazing orthodontist; he is meticulous with his work, (my surgeons mentioned multiple times that they were very impressed with some of the things he was able to accomplish,) intelligent, and also a nice person...I'd give Associated Ortho way more stars if I could!

Excellent service!!! I took my son here for an initial appointment for braces and it went fast and…read moresmooth. I would definitely recommend this place its kid friendly and everyone is super helpful.

We have finally completed all the treatment of my daughter! I am both relieved and happy that…read morefinally it is over. My daughter didn't cry during the treatment with the dentist. I think her attention is constantly being diverted into something else. One time she said, "my dentist and her assistant keeps talking :)" I guess she listens to them. There was I think one or 2 times that when she got out she cried for a bit and that was it. I did made a boo-boo I think during the last appointment or second to the last appointment, they were asking for x-ray of her teeth and we just completed a cleaning with her general dentist. They called on the day of the appointment and I was returning from a biz trip that day. In my head, I had this book couple of weeks ago did I forget it or did they ask me about it and I just didn't return their call. When I got to the office, I apologized to whoever was at the front desk. I realize it wasn't her fault she is just following the process. Overall, our family's experience is great. I would recommend Dr. Holcombe and her team. Her strategies of explaining all the available options to the parents and her way of making my daughter comfortable is something that I really appreciated. We will definitely take care of my daughter's teeth but if we need to get treatment again, they will be the first clinic that I will call.

We have been coming to the loose tooth since my son was 6 months old. We were so happy when Dr…read more Spica came aboard for orthodontics as well. The whole office is fantastic, from scheduling to billing to care. I love that both of my kids enjoy coming to the dentist! Highly highly recommend!