I had an extremely disappointing experience at this laundromat. My freshly washed clothes were removed from the dryer and placed into a dirty basket without any warning or posted policy. There are no signs letting customers know that if laundry sits for just a few minutes, it will be handled this way. When I spoke to the manager, he was incredibly condescending. I pointed out that there were other open machines available and even mentioned that I had proof. He told me he didn't care and claimed I couldn't prove anything, which was both dismissive and unprofessional. On top of that, the parking lot is a nightmare -- cramped, poorly laid out, and often full, making it stressful just to get in and out. Between the poor customer service, lack of cleanliness, unsafe feeling for belongings, and awful parking situation, I would never recommend this laundromat to anyone until major improvements are made. Update: The owner's response to my review contains false statements. At no point did I raise my voice at the attendant or any customers. I simply asked her to explain the laundromat's policies and then requested to speak with a manager. The claim that another customer needed the machine for bedding is untrue. I have video proof showing there were over ten dryers available at the time, including for her socks and sheets not a comforter or large bedding that would require a large dryer. . There are also no posted signs stating that laundry will be moved after 10 minutes, and this laundromat offers no seating to wait for clothes to dry. What makes this worse is that the owner's tone and dismissive attitude toward a paying customer -- the very people who keep his business running -- brought me to tears today. It's clear he will not take responsibility for how customer belongings are handled or for the lack of clear policies. The facts remain: my CLEAN laundry was removed and placed into a DIRTY basket unnecessarily, despite multiple empty machines being available. UPDATE Fascinating. Instead of addressing your unprofessional policies or the dismissive tone you used with me, you've decided to invent some imaginary scene where I was "aggressive" and "having a bad day." That's cute. Unfortunately for your story, I have video proof showing there were over 10 dryers available, no one waiting, and zero aggression on my part. It's painfully obvious you don't value your customers -- we're just $20 here and there to you. This isn't customer service; it's a low-effort hustle to squeeze a few extra bucks from people who may not have the time or resources to fight back. The fact that you're doubling down on lies instead of showing even the slightest professionalism says everything I need to know about you and how you run your business. But don't worry -- your reputation will take care of itself. Lol what's your yelp rating again? read more

Needed drop off services near new apartment. About 15 min away. Care and extra services are first class. Wash and fold perfect and even put a couple of items on hangers. The parking lot is small and busy but, worth the wait for an opening. read more

Parking, machines take debit cards, 24/7 open, clean bathroom, vending machines, what is there to complain about!

I don't usually post reviews but after witnessing a self-important customer threaten the staff with leaving a "bad yelp review" I felt compelled to take the opportunity to comment on my experience here. First of all, this is a public place, not your personal laundry room . There is a common courtesy and etiquette when using a shared space. Specifically, you don't leave your laundry in the machines. If you do, it's is not unreasonable to expect it to be removed - in some other places it may be removed and/or stolen if you're not around. Simply put - it's nobody's responsibility to watch your laundry except your own. If you don't want someone taking it out of the machines because it's been sitting in there, don't leave ! This is the cleanest and nicest laundromat in the area, by far! Machines are brand new and clean. Prices are comparable for the area Being open 24/7 is so helpful since I work odd hours and can't always get here at a reasonable time. Even when I've come late I have always felt completely safe and the attendants have always been helpful if I ever have a question or need anything. The staff has always been helpful, polite and respectful. I'm always skeptical about bad reviews - they're usually left by people who don't treat people with courtesy and respect but expect special treatment. Be kind, people. Life is hard enough without you dumping your personal baggage on businesses. Yelp shouldn't be a tool to hurt business owners because you don't know how to deal courteously and resolve issues. read more

GREAT PEOPLE!! the place is clean and simple to use. It isn't the newest equipment but you are not paying to use robots.

Clean. Attendants on duty that are always cleaning machines. Employees are very helpful and attentive.

Terrible customer service and rude employees. When you ask a question, you're met with bad attitude. Not sanitary either. Never going back, save yourself the time and go to another laundry mat! read more

Great clean laundromat, the staff is always very helpful when needed. my go-to place to get my laundry done every week!

My washer broke and I happened upon this place. It was very clean and the attendant named Angel helped me start machines since all I had was Apple Pay. Washers looked new and was able to walk for a coffee up the street while I washed. Easy peasy. read more

Our Beautiful Launderette - Laundromat Near Me - Los Angeles, California

Whenever my washer and/or dryer decides to take a break, I come here to wash my clothes. It's usually late at night but this location is clean, bright and the machines work wonderfully. I always have a good experience here. read more

I will NEVER come here again. I asked the lady at the front desk for more quarters as I had cash. She not only didn't have any quarters, she was very rude to me. She asked me "are you even doing laundry here?" Of course I am! I am in the middle of my load needing more quarters to finish the rest of my laundry! I am taking the rest of my laundry somewhere else, not going to give any more money or time to this business. I am still sitting here waiting on my laundry. Can't wait to leave this place of business. I will say, they do have a nice selection of detergent, dryer sheets, etc if you forgot yours or run out while doing laundry. read more

Our Beautiful Launderette - Inside - Laundromat Near Me - Los Angeles, California

Very clean I love that they are open 24/7 Thank you Our Beautiful Launderet I will tell all my friends read more

We decided to extent our vacation and need our clothes washed. We did the wash and fold service, so we could still explore. Service was quick and reasonable read more

So disappointing. This is by far the cleanest laundromat in a 5 mile radius. However, the staff have a terrible habit of using the 6-load capacity machines and then leaving the clothes sitting in there for more than 30 minutes. Last time I waited over an hour for that machine, and was shocked to see it was the attendant who had left her stuff. So today, after waiting 30 minutes, I asked the attendant if he knew whose laundry was in there and sure enough, "oh sorry, that's mine. I'll move it." You'd think they'd move their stuff as soon as the machine stops, as a machine that just sits is not making any money. What's infuriating is this is their mode of operation on weekends. I'm not looking to waste my whole weekend in the laundromat waiting for the person on the clock to do his job. But it's this or filthy machines because I've seriously tried every other laundromat in the vicinity. read more

I wish I could recall the gentleman's name that was on duty because he was so helpful and kind. Parking is in a shared small plaza so it can be a headache depending on what time of the day you go. I'm sure it's additional parking nearby but not too familiar with the area or place to advise on it. It is clean in here and was lots of available machines to use. I typically prefer to use wash and fold services but they spike up prices for rugs and blankets. The machines took coins or card so that was super convenient. I would go back and recommend this place read more

Our Beautiful Launderette - Laundromat Near Me - Los Angeles, California

Avoid this place unless you enjoy overpaying for bad service and bad vibes. Prices keep going up, the woman who works here has a nasty attitude, and if a machine breaks, she acts like it's your problem. The parking lot is pure chaos, people lurk around outside, and I've even seen fights break out over machines. It's stressful, unwelcoming, and just plain unpleasant. There are plenty of laundromats in the area--literally anywhere else would be a better choice than dealing with the bad energy here. read more

Foul odors are caused by bacteria. This place *used* to be nice, but holy moly the attendant's attitude was soooooo sickening! Yo, not my fault your shop is filthy and broken. One of the washers REEKED something awful! Attendant was so annoyed when I told him. So rude. Lied and said he smelled nothing. "You free to go someplace else," he snapped. Ya, son. My power's out. Only reason I'm here with you and all your homies. Could management please contact me. I had a few bits that needed to hang dry, and the wet clothes smelled up my car. There's def something up with one of the washers (think: rotten produce). read more

Your machines can't just charge the just amount of the machines rather than holding $15 for using our normal credit cards? You really just want us to get your club card when your card reader doesn't even work? read more

I rarely had a chance to do laundry here near crescent Heights. This place is ver clean well maintained. The machines accept Coin and debit card which is convenient when you do not carry change around. The added bonus it is 24 hours and there is free Wi-Fi is great if you have a computer or cell phone you can tap on it I recommend this place when you need to wash on your own time. read more

Clean and it was in a good area. Access to wash clothes is 24 hours so it was nice to get it done at 5am

Super clean establishment and kind staff. The late night manager never stops cleaning and he was more than happy to show me around my first time there. They have refillable cards or you can pay coins/ Apple Pay on most. **Bring a diluted vinegar spray to clean your wash bins first!** Baking soda is also very helpful for these kinds of public areas. Now, go clean your chonies! read more

I found this place when my washer at home broke down. This place is clean and there were plenty of washers available so no need to wait. The employee was helpful too. There was parking available in the afternoon. read more

I love this place. It's open 24 hours. There is always an attendant on sight and it's nice to get greeted by with a smile every time I come in. It's huge! Well kept, clean. I had an issue with a dryer one time that stopped working on me mid dry and I just put my clothes into another machine and the attendant swiped his card so I didn't have to pay again. They put a $15 pending charge on your card but that's how much it costs for like a load (I think I don't really keep track). Anyway definitely recommend this place. read more

This is a pretty decent laundromat! Machines are relatively clean and I've never had issues getting a washer or dryer at various times of the day (11am, 3 pm, 7pm) on weekdays. Staff is really helpful and friendly. They have a bathroom that requires a token from the staff. Decent number of laundry carts available for customers. WiFi available so I was able to work/watch tv while waiting for my laundry. Also enjoyed the outdoor patio area! The only thing I don't love is the parking - the lot is super tiny and spots are narrow. There's some street parking but mostly metered or has restrictions. Pricing-wise seems to be on par with other places - I did the 2.75 wash loads and 1.00 dry. Usually able to be in and out in about 2 hours. read more

We like this place a lot. Gets the job done clean 24 hours vending machine big selection

I love this place. Especially since it's open. 24 hours. Sometimes crowded. Sometimes not crowded but good airflow and rarely feel. I need to wear my mask unless it's super crowded. However, I've been coming here for the last couple of years and more and more often I see out of order signs, she's in do not see the card swipe devices for the laundry being repaired. Some have had cash only on them for about a year. So you got a wonder if this place it's just gonna be run into the ground and go away since you're not seeming to invest. At the moment I am here there is 6 machines out of order and six additional machines with the card readers still broken. read more

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I'd give this laundromat 5 stars, but I want to share with the owner that raising the price of a dryer fifty cents from $1.00 to $1.50 p/load is NOT cool -- especially during the current economic times we find ourselves in. I drive half-way across town (literally) to use this laundromat because the establishment is well attended and clean, the water hot, and the staff helpful, pleasant, and responsive. All in all, an amazing establishment and one I highly recommend. Which makes the sudden dryer cost increase all the more disappointing. Now, if the owner has truly seen inflationary costs for electricity and other overhead to run the place genuinely increase that dramatically, then ok, they can't be faulted for doing what they have to do. But how about a prominent sign as notice to your valued customers in advance of a 50% price increase per dryer load -- would go a long way to generating good will rather than giving the impression of seeming greed. read more

Our Beautiful Launderette - Updated price p/dryer load -- .50 increase. - Laundromat Near Me - Los Angeles, California

I have had a few issues with Our Beautiful Launderette. It started out as a good alternative to a few other spots in West Hollywood, as there are often many machines that you will never have to wait. however today was the final straw. as I was doing my laundry, I noticed the owner parked in a handicap spot without a placard. I then i approached him about it and he tried to justify it. We got into a fight. I can't really support any business ethically that will allow for this, let alone the owner for instigating. there are cheaper and cleaner alternatives in weho. Do not come here! read more

I use to be a regular here twice a week and do all my medical uniforms along with all the many other nurses that come here. My final straw was the raise in prices, my clothes even came out smelling like stink from the machines (necessitating a second wash), along with the sketchy bums that come here at night. I left and bought my own portable machines for my personal use at my apartment. Every month I come here to wash my blankets as they don't fit in my small machines. Currently here now and there's three homeless people inside. A homeless dude without a mask blowing his snot from his nose by the sink. I just so happened to need to wash my hands and I can't. Gross. Need to take a dump, can't do that either cause the bathroom is "out of order" Nothing classy about this place. Will go elsewhere next time. read more

I haven't used fluff and fold services in years but since I became overwhelmed with work it was time. I did a search on Yelp and this place came up. I was quickly greeted and assisted with a very large bag I brought. After a couple of days I was texted that my laundry was ready for pick up. I thought the pricing was very fair. The second person that helped me was very pleasant to deal with and I was overall very happy with pricing and service. I will definitely utilize this service again. read more

My fav thing about this place is that they take cards to pay so I don't have to worry about cash! Yay! I usually go late at night and the attendants are so nice, once I ran out of soap and they guy gave me soap to be able to finish washing! Great selection of machines, wifi! read more

Closest laundry place to my place and it's open 24/7 so it's very convenient. I only wish they had more larger capacity (6 load) washers available. Besides that, they really don't have much to complain about or rave about either. But what weirdo raves about laundry, am I right? Anyways, convenient and reliable, not in a sketchy location and not more expensive than most other laundry places so it's a good if not average place. read more

LOVE hours are 24/7...perfect. I've been multiple times and wanted to highlight when there a couple of weeks ago and left items I had washed along with my laundry detergent and such and happy to report when contacting the next day they had placed items in lost and found. It's reassuring especially during times like these to have light honest people working at businesses. No complaints only good vibes! read more

It's CLEAN here!! No strange peoplebut, I was here mid day on a Saturday. Plenty of parking in lot. Lots of little businesses all around it. They sell supplies, laundry soap, dryer sheets & treats, in vending machines!! The machines take credit cards!! read more

I've used this laundromat for a number of years. Since I was last here, prices were raised 20-30% for all washers and dryers. Also, while the business is 'open' 24/7, the attendant now locks up and departs at 9 pm (used to be closer to midnight), so the homeless are taking over the space after s/he departs. Finally, the bathroom is broken - and none of the neighboring businesses will allow laundromat patrons to use their facility. Like the rest of the city, this place is rapidly becoming a sh*thole. Go elsewhere. Nothing 'beautiful' about this launderette. read more

Update: this place is no longer open 24 hours. New posted hours are 5:30AM to 12:30AM. Last wash is at 11pm. They still accept credit cards on the machines. read more

I usually go to Desi's or city terrace and after looking at pics online I was excited to try this spot. I was running errands and had just the right amount of time to get my clothes done. The yelp pics make this spot look super clean, spacious and modern. Unfortunately, only modern rings true. You can tell the spot has seen better days. A good portion of the machines have minor leaks, several were coated with animal hair. There were only 4 large machines, the rest were quite small. Barely any washer and even fewer seats. The seating area outside had no chairs. What is great is that all the machines take card instead of coins. Which is great. If you only have a small quick load give it a try otherwise it's a hard pass from me. The laundromat is also no longer 24/7. read more

Our Beautiful Launderette - Not the worst leaks I have seen but many of the machines are leaking. - Laundromat Near Me - Los Angeles, California

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Very clean and Angel makes sure your experience is fantastic. I have found this to be as good as it gets for laundromat's

Fluff snd gold service -- You just can't get it any better than how the great people do laundry here. Everything comes out great, beautifully folded. Physically and psychically, the cleanest laundromat in Los Angeles. Excellent staff. read more

Went here for the first time today. Perfect! Clean place and nice smiles behind the counter but she wasn't there because she was working along with everybody doing at least 6 loads in the time I was there. I found parking out front. The WWW says they are open 24 hours. I'm glad the people get to go home and sleep who work there. I liked the vibe at this Beautiful Launderette. It's now my Beautiful Launderette as well. All equipment is sparkling and there are two TVs to watch. So Puppy or Super Bowl? read more