Best customer service! I have not tried other bank in Montesano since I just moved here. But this…read moreone my husband went to so I did. Charming people and and so fast to start my account.

Great bank and awesome employees. They are always helpful and lines are short or nonexistent. Best…read morebank in Grays Harbor County and I've tried another local bank with bad results.

I live this place cuz of their people. First time in all kinds of hi's welcomed and same on the…read moreWest out. Never have I gone in a bank and experienced that

this place actually sucks, i just recently moved to washington and ordered a new card and they…read morenever even delivered it. it's been weeks and my card is going to expire soon. these people are actually ruthless and could care less about their customers. they try and send you to literally anywhere else but them. i refuse to believe there was nothing they could do for me. i just want to be valued as a customer. if i don't get another card soon i'm definitely switching banks. chase could never treat me this low.

When Umpqua took over Columbia Bank, I was excited. But unfortunately, when the Columbia Bank…read moreemployees left, all of the smiles you used to see left with them. Now it seems like all of the employees are unhappy and unconcerned about customer service. I am planning to transfer our accounts elsewhere. I want to feel like a valued customer when I walk into my bank, not like I'm interrupting something.

This is a treat bank. Small enough for great service, see Megghan, and big enough to cover the NW…read more I have been to 3 other branches and service is great all around.

As a first-time home buyer a couple years ago i had no idea what i needed and how to go about it…read more Cherie Walker, Agent at the Vancouver location was knowledgeable, helpful, and talked me through the process. and calmed me down when i was at my freakout stage. she also figured how to bundle & combine ALL Insurance and my other assets into a lower cost with better coverage. then just when i think it's all going well. she notifies me of another hidden gem of insurance to help with Washington state weather and makes my policy even better. Cherie keeps a close eye on mine and I'm confident other's policies to advise of changes, or benefits. she is a winner and a valued asset to this office of agents. i also know, through email notifications & flyers that they are very generous in the community. like the Holiday trees and other organizations, they volunteer and donate to. Special thanks to the Nicholson & Associates Insurance Agency for retaining the best folks. i will be a client for life. They care about you like family.

I have been with them for at least 4 ears and they have always been awesome and taken care of me…read more thank you Nicholson and associates!

This listing should update the company name: Brooks retired…read more It's now "STELLAR", but at same location & phone. So glad they were available last-minute! It was a HUGE relief they could help simply file for an extension, to buy time for me to find missing documents. I had a very complicated year to deal with, & still missing some documents. I'd struggled for months trying to get things straightened out on IRS.gov, with zero success. It sounds like it should be so simple online, but it's not, particularly when there were complications during the year that messed that up. Stellar said to just come to office with what I had, & talked me thru filling out the paperwork for them, & taking copies of documents I did have, to start a file for later filing. Also, that I can bring in other found records, anytime. Very nice people there helped calm my ragged nerves--offered beverages (warm day today), & allowed some chatting. That was just what I needed at that point. I did wish they gave a dated receipt or something, for my home files, showing that I did go there to file an extension on this date (last minute!), but that's not their routine--one never knows what may happen. The building they're in didn't have a street number on it--could only go by the footprint shown on the map. But each suite was well marked.

Great company! Owner and employees were very helpful in helping me attain information I…read moredesperately needed even after the company I worked for was sold and using different accountants.

Called and spoke with Cory. I requested quotes on two homes, auto, boat and an personal umbrella…read morepolicy. Told Cory that I needed it in 24 hours. He promised faithfully to have it to me by 12 the next day. It is 6:30 the next day and no response. So they just lost what would have been a nice sized commission since @$3500 for the year and they would have gotten @ 15% of that ($500+) for who knows how many years? Want insurance? Call someone else.

Have been a customer for a little more than 10 months and have had no issues with anything.My agent…read morewas very helpful and knowlegable.The office was very neat and clean with adequate parking.