Pleasant experience as we stopped here (Denton location) to start exploring RV ownership. Large…read morerange of choices and they did not try to push you into the big $$ RVs or making a sale that day.

First of all beware the campers are way overpriced. I bought my camper for $17,000 but the payment…read moreis only $250/mo, which at the time was all I was concerned with. Of course that for 30 years or something. I'll be paying on this until I die. Then 8 months later I wanted to trade it in for a bigger one and they'd only offer me $5000 trade in for it! And that's only if I upped my total to $30,000! If I wanted to spend 30 grand I'd just buy a small house! We waited at the place for EIGHT solid hours after having an appointment at 1pm we didn't actually leave until 8 pm to purchase the RV. During that 8 hours they were supposed to install a 7 pin wiring harness and braking system on my car, which they then said they couldn't do because there was "something wrong with my cars wiring", although there wasn't. They tried to charge me $500 more to "fix" it. They never installed the braking system which CAME with the purchase of my RV. I had my neighbor get the 7 pin working for $100. But still can't get the braking device installed by Camping World (which was included with my highly inflated purchase) because I keep getting the run around. AND there was sewage in the black tank when I received it although there's a huge sticker on the toilet saying "every" unit is emptied and sanitized before being sold... riiiight. There's a missing shade on one window, the screen in the emergency exit window doesn't fit, it's not even the right size, many of the interior lights don't work, they flicker and go out. The door doesn't latch right, I have to use a screwdriver sometimes to close it. Beware. Check EVERYTHING and be especially leery of last minute "problems" that cost additional.

I would like to acknowledge the wonderful sales personnel at Fun Town RV Denton. Our sales…read moreassociate, Kevin Gibson was amazing. He found us a wonderful unit that met all of our needs. He worked closely with the finance department to make this an affordable option for us. His effort on our behalf was over and above what we expected, and we appreciate all the effort he made

I had a very negative experience at this location. I originally came in to purchase parts, but…read morewhile waiting, my wife and I looked at a fifth wheel priced around $80,000 and were seriously considering buying it. While we were inside the trailer, a forklift driver began honking repeatedly. When we came outside, he was yelling at me about where my car was parked, even though there were no clear signs or barriers indicating I couldn't park there. I spoke with management about the situation. They were polite, but no meaningful action appeared to be taken. After that, the same employee continued watching us closely and following us around the lot, which made us uncomfortable. The situation escalated further when he approached me again, yelling and acting in an aggressive and confrontational manner. Based on his behavior and the way he approached me, I felt like he was attempting to provoke a physical altercation. At that point, there was no management present to step in or de-escalate the situation. As a potential customer prepared to make a major purchase, this was unacceptable and caused me to leave and decide not to do business here. I will say the parts department was excellent--Preston was professional and helpful from the first call through pickup. Unfortunately, the overall experience with other staff and lack of management response overshadowed that. UPDATE: After posting my original review about my experience here, I noticed a sudden surge of five-star reviews that do not reflect what I personally experienced. I encourage anyone considering doing business here to read through the reviews carefully and look for detailed, specific customer experiences versus short or vague praise. My experience was serious enough that I felt unsafe -- an employee escalated the situation to the point where it nearly became physical, which is completely unacceptable in any business setting. I'm leaving this update so potential customers can make an informed decision and not rely solely on star ratings.

We were first time RV buyers and did a lot of research. Everything went fine. added on on. There…read morewere no hidden fees or last second "dealer prep" charges. There is no multi-million dollar show room to run up the cost of the RV. Best of all they are accredited by the Better Business Bureau which tells you they stand behind what they sale. The dealership with the giant showroom and free popcorn isn't. Think about that when you go shopping for an RV.

Read this before buying an RV anywhere else. After reading this, your next move will be purchasing…read moretickets to Dallas, TX; I am sure of it. Exceptional Service and Unmatched Expertise at I35 RV Super Center I recently had the most remarkable experience at I35 RV Super Center in Denton, Texas. From the moment I walked through the doors, I was met with the friendliest staff you could ever hope to encounter. The warm and welcoming environment set the tone for what would become an exceptional buying experience. One of the standout aspects of I35 RV Super Center is the direct interaction with the owner, Mike, who is an absolute gem in the RV industry. He is a man of his word, and his commitment to customer satisfaction is unparalleled. His honesty and kindness were evident in every conversation, making the entire process stress-free and enjoyable. The technicians at I35 RV Super Center are not only highly skilled but also incredibly dedicated to their craft. Their meticulous attention to detail ensured that our RV was in top-notch condition despite being 18 years old for our 1400-mile journey. Their dedication is a testament to their professionalism and expertise. The office staff went above and beyond to make our visit memorable. Crystal managed our purchasing agreement, and office needs extraordinarily. She loaned us her brand-new SUV, ensuring we had everything we needed for our first trip, an act of kindness that exemplifies the exceptional service at I35 RV Super Center. Who does that? Emilio, the parts manager, was incredibly efficient in ordering all the necessary parts to make our RV rock solid. His attention to detail and thoroughness ensured we had everything we needed for a safe and comfortable journey. Our test drive experience with Steve was another highlight. His calm demeanor and expert instructions made driving the RV feel like a breeze. His positive nature and support were invaluable, especially for the long journey home. With his extensive knowledge of our country's roadways, Don provided us with a route that surpassed our GPS suggestions. His advice was spot-on, making our trip smoother and safer and giving me the confidence needed to handle our new RV. Johnny provided a comprehensive walkthrough of every system and feature in our RV. His willingness to offer his cell phone number for any questions exemplifies the customer care and support level at I35 RV Super Center. Finally, dealing with Mike was an absolute pleasure. His willingness to FaceTime and provide a no-pressure, honest, and kind approach is rare in the RV industry. This genuine care and integrity set I35 RV Super Center apart from other dealerships. Mike is a gentleman that does precisely what he says he will. In conclusion, I cannot recommend the I35 RV Super Center highly enough. If you are considering purchasing an RV and haven't signed the paperwork with any other RV dealer, make the trip to Denton, Texas. The I35 RV Super Center team will provide you with an unparalleled experience, ensuring you leave with confidence and satisfaction. This dealership is a standout in the industry, and I am grateful for their exceptional service and support. In all my years of interacting with dealership staff, I've never remembered the names of everyone I've dealt with, but at the I35 RV Super Center, you will remember everyone's name because they make such an impression on you. If you have questions about my review of the I35 RV Super Center, don't hesitate to get in touch with me. I promise you they will make you a happy RV buyer.

Thomas was excellent. Wonderful service. He went above and beyond. Recommend highly. Five stars.read more

Thomas was great. Took his time and was super nice and friendly. Walked out with a great RV!!!!read more

On a cross country trip we stopped at Crandell Motor Sports to look at a Class A they had on their…read morelot. Within 48 hours we had traded in our current gass class A motorhome and drove off their lot in a class A Diesel motorhome. The transaction was smooth and easy. The Crandells are honest and helpful. They did everything they said they were going to do and more. I've called back a couple times to ask questions and it's like talking to family.

I very recently bought a 34 ft 5th wheel from Crandell Motorsports!!…read more A friend of mine had sent me a link to their website/inventory and I'm so glad about that. I found that they had just what I needed ! My dealings with the Crandell Family was extremely positive........Beginning with the very first phone call and throughout the complete process. ( it's a Family operation) I visited .... I saw the 5th wheel and liked it. Then they worked with me to make the deal happen ! It was a totally pleasant experience! They are Very nice folks! Very !!!! I highly recommend them. Check out their inventory. Call them !! Go visit them. You won't regret it ! Travis Brookshire

Had a hitch installed last minute and these guys went above and beyond to get me going down the…read moreroad! You guys are a life saver!

The integrity of the service department. I had swaying issues with my existing hitch with sway bars…read moreand when inquiring, to my ignorance, they sold me the same exact hitch with same sway bars installed for $900. When I returned with complaint they made "adjustments" and after another trip it was no better. AGAIN I returned and with same issue and they offered an upgrade. Yeah right. I went to a hitch company in Plano, TX and they raised adjustment and made it much better. I would recommend shopping around before committing.

Thomas was friendly and knew his rvs. He helped me get the payments where I needed them. I love my…read morenew rv and can't wait to take it out.

Thomas was very friendly and did a great job. He showed me tons of rvs and didn't get irritated by…read moreall my questions. Hahaaa he's great! Great rv!

Scott Tye is a great and meticulous inspector as well as an RV owner. He did a great job on our…read morepre purchase Class C inspection. I believe he is also reasonably priced. We sent our report to the RV dealership and they fixed just about everything we asked for before delivery. You can count on Scott for good advice. He is also very friendly! It's amazing what he knows about different styles and brands of RV's

I am a first time CamperVan owner. I contacted several inspectors on this site and Scott was the…read morefirst to contact me back. I hired Scott to do the independent RV inspection and he offered me a 4 hour training course to go hand in hand with the inspection. He was impressive. He answered so many of my questions and showed me so much about my new van that I didnt know. He was very patient and did an awesome job on the inspection. I would highly recommend him to anyone out there who needs an independent inspection on their new RV.

Paid $750 to have leaking slideout seal replaced and they only made the problem worse. They…read morecouldn't fix the issue and wasn't willing to adjust the price for their acknowledged failure at fixing it.

This place came highly recommended by a friend of the owner. We were super excited to find a…read moreseemingly great place close to home to develop a relationship with in maintaining our new-to-us coach. After speaking to Terry on the phone and sending photos of some paint work our coach would need, he gave a rough ballpark price and told us to bring it in and he would look at it in person. We took it in and they made the time for us. Great. Off to a good start. We appreciated that and there was not going to be a charge for the estimate. Bonus. Others had wanted hundreds of dollars just for an estimate. We live an hour away so...$75 maybe round trip in fuel. He looked at the RV....started implying it was going to be much more than the ballpark estimate. This is where I started to get jumpy. Nevertheless, he said he would email us an estimate in the afternoon of the following day. I decided just to sit back and wait. Short story: he didn't send an estimate. I waited a couple of days and followed up with a phone call. Waited a couple more days followed up with another phone call. Left several messages on voicemail. It's now been maybe 3 to 4 weeks. Never heard from the guy. What a jerk. At this point feel like we dodged a bullet. What a waste of time and a waste of gas. Hours I can't get back. Go find somebody who gives a flip. This place obviously didn't want our business.