This is THE place to search for your hot tub and all the necessities for maintenance.Large…read moreselection of quality products at a fair price. Remember, cheaper is not always better. All store personnel offer friendly, quality assistance and are more like friends. I purchased my hot tub there and could not have been more pleased. Service tech is top shelf. I recently had to replace my cover and they ordered for me a new design type of cover and I could not be happier. So much lighter and much easier to maintain. I would not consider going anywhere else.

After weeks of research and multiple visits to several different Spa stores my wife and I finally…read moredecided to purchase our spa from Garden Spas & Pool. Zack's follow up was constant and informative. He never pushed for the sell but was there to help guide us through the process. Delivery was flawless with Eric and Faith working out every detail to insure proper placement and a tutorial on the spas operation. We are extremely pleased with our Hot Springs Spa and we highly recommend Eric, Zack and Faith!

Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.

A consistently solid place. The young lady knows her stuff and even when covered with customers…read morestays calm, cool, & collected. I was reminded this is not a Leslie's trait as we stopped by location on Mt Moriah first and the guy said (despite what is on Leslie's web site), "we don't price match". Go to Germantown.

This is the BEST POOL PLACE - they help me with ANY problems that I have. Eric, the Manager is the…read morebest. He calls me by name when I arrive and always asks is their anything in additional they can do to assist me. The product "Once Weekly" is invaluable for me. With this product I keep my costs for chemicals DOWN , what a great product. Keep up the good work. Also with Eric as your ambassador, this is the BEST pool store in Memphis for me.

We went to another pool supply location to have our water tested. The other store said several…read morethings were wrong and we would have left there spending hundreds of dollars. We wanted to compare the results with what Mario's Pool Supply said. So on the same day we brought in water to have it tested at Mario's. We were told that only one thing was wrong...the calcium levels. We believe him because we have seen calcium spots in the pool. We ended up spending $49 on what we needed. We felt like they were knowledgeable and honest and didn't try to sell us products we didn't need. We will definitely be trusting Mario's with our pool supply needs!

Although there are about 4 pool places within a 1 mile radius to my house, I always go see Mario…read more He is super knowledgeable and is as honest as they come and he won't sell you a bunch of stuff you don't need. This is the only place I go for pool supplies, maintenance and service!

Visited the store looking for patio furniture. Overlooked by staff,no assistance offered..left…read moreafter 20 minutes &no contact.(I was the only customer there)

I am very disappointed in the service / scheduling department. I brought a hot tub which leaked…read more Call service and was told to check the cut off drain value and send pictures. I did all that, than was told that it might be the cover causing the leak, "Really", finally I was told that it would be several weeks before someone could come out and was given an appointment date. On the appointment date, I was told that it was canceled and I was push back a week because someone had quit, it was pool season and someone should of call to tell me. Finally, someone did showed up only to tell me that they couldn't find the leak and that it needed to be drain and put on blocks so they can see if it was leaking under the center and that it might be the cover since it was foaming up when the pump runs. I told the technician that it isn't the cover and we can drain and fill the tub back up so he could see for himself but he didn't want to do that and said that he wasn't going back and forth with me on the matter. He said that he would call it in and they will set me a new appointment. I call service only to be told that it would be several week again and that I needed to drain and fill the hot tub up and let run 24 hours to see if it was still leaking and if so, to call for an appointment. I expressed my dissatisfaction that I spent $10'700 for a defective Hot Tub that leaks and can't get quality service. As of today, the problem is still not resolved.

Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more

Working with this company was impossible! I called to get them to do a pool inspection on a home I…read morewas buying. He agreed and told me to text the address and date of the home inspection so he could align with them. I did so. On the day of the home inspection, I was calling and texting as the home inspectors were waiting for hours for him to show up. He finally did. The inspection was done. The inspection report was never sent to me. Again, I called and text over and over as I needed it to make decisions on the purchase price of the home within the resolution time period. He flat out refused. It was very frustrating. I finally had to move forward without the report. I would never work with this company again. Avoid at all cost!

HORRIBLE SERVICE. Never came multiples times after making promises on our warranty. When we…read morescheduled with him a day for him to come, he would never come. This scheduling of appointments would happen over and over and he NEVER CAME.

We highly recommend the entire Hawaiian Pools team. Jason Arwin, our project manager, handled all…read morethe wonderful craftsmen and subcontractors with efficiency and care throughout this nearly year-long project. Creating our vision with excellence! We love our Oasis and look forward to having them care for and maintain our pool's needs for years to come. Hat tip to every Hawaiian Pools Workman and Office Staff alike. It has been a privilege,

I used this company to install my new pool. They did an awesome job and were quick and efficient…read more They went over and beyond to make sure I was satisfied with their work Since they finished I had an issue when I was attempting to change the velocity of the bubbler. They came out that very same day to fix it !!! As a new pool owner I expect errors when learning how to operate everything but they never made me feel dumb or ashamed. Thank you Kent and Jason for ALL you do !!! Looking forward to making special moments in my new pool !!!!