Really had high hopes for this daycare, as there are few good options on the NW side of town. Felt…read moreexcited about it after the tour but bringing my 1 yr old in quickly became a major source of anxiety every day. My son is typically a very social, happy, and engaged boy and even at our first daycare, which we did not love for similar issues, he at least was very very quick to warm up and happy to be there. This place was a different story altogether and my main and major gripe is with the young ones teacher, Ms. Ryann--cold, detached, minimally engaged. I spent 40 minutes with my son to help him ease in on his first day at this daycare. The whole time I was in the 1 year old room, his teacher did not greet either of us, did not offer to show us where to put things....nothing. I had to go up to her and ask her right as I had to leave. She did barely anything to comfort my son when he burst into tears when I went to leave. All big red flags to me. It continued like that for our whole time there and from the times I was able to check in on the livestreams, it was the same thing from this teacher -- bare minimum greetings or verbal/app updates, no warmth towards my son as he'd walk around crying by himself throughout the mornings, no attempts to get him to join the other babies as she sat in the corner with them like a lazy lump doing no activities any time I looked in. Wouldn't know if she ever did since she never sent a single update picture the entire time we stayed there. Every day when I dropped him off and picked him up, he would totally melt down and cling to me--very different from his typical personality and even very different from his quick and easy adjustment period at his last daycare. The only day he seemed happy at pickup AND the only day we got a single picture update was a day another teacher covered. That teacher actually led art activities and I saw her smiling and engaging with him and the other babies each time I checked the livestream. The difference in his demeanor was night and day, after just one day On top of all that, he was being offered hardly any water while he was there with the normal teacher, as evidenced by a sudden and notable change in his BMs, his desire to guzzle the water I offered him at pick up and from me beginning to monitor the water level of his cup at drop off and pick up (which didn't change at all on multiple days) When we toured, one of my main concerns was that his last daycare wasn't actually taking the babies outside to play at all and we were assured these kiddos went out practically every single morning. I did tend to bring him at the tail end of the time the babies were supposed to be outside most mornings, but there was never any sign of the others being outside. Yet, when I would check the cameras to see if my baby was having a better time later in the AM (about an hour or so after drop off and the time they were meant to be outside), the kids wouldn't be visible on cameras as it seemed they were outside.... I asked about this and was told they werent actually outside at this time, just "watching the other kids play from the door"....because why?? Sounds kind of mean to not let them get their own play time, but make them watch others play...probably just because the teachers themselves wanted to socialize. That's an assumption, to be fair, but not far fetched imo To be transparent, we were only there for about 2 weeks/7 actual days. I let the director know concerns at disenrollment but didn't wait around for her to address them--time is short and everything in my gut was saying this situation sucked for him. The director didn't seem bad, and the rest of the staff was at least friendly on surface level so 2 stars instead of 1 SO happy we switched places, as it was an immediate change in his happiness and demeanor on day 1 and every single day since. We're greeted warmly and he gets right into playing happily. Hes all smiles at pickup, and we get tons of activity photos all day long. They go outside every morning and sometimes in PM and his poo is magically back to normal! Who would have thought warm energy and offering water could make such an immediate and drastic difference

Have had a great experience with my family attending open arms. Had countless issues with another…read moredaycare and transferred over to open arms and haven't looked back since. Caring, friendly staff who actively engages with the kids and creates a comfortable environment for the parents. Would highly recommend - shout out to Kassy who greats us with a big smile bright and early every morning.

Brichta is definitely more of a pre-school then daycare. It's at an actual former elementary…read moreschool, so you don't get the yucky daycare smell as you walk in. However, outside the superficial, Britcha is anything but. The teachers in each classroom are very well supported. Each usually has one or two class aids. Additionally, students from the UA come to get some of their teaching hours there. They have a very welcoming environment and refer to children in gender neutral terms as "friends." They also have referrals for AZEip if your child needs it. This is NOT a money run business like you find at places like Adventure time with inconsistent staff. They even have rates for government employees. It took us 3 years to find the best place for our kiddo. Don't pass up Brichta without checking it out first. It is truly a west side gem. In addition to their regular curriculum they also offer enrichment class! During the day!!! While your little is already at school! Music! Sign Language! Spanish! Soccer! These are taught by actual instructors and coaches.

We are so glad a friend of ours recommended Brichta Infant & Early Learning Center for childcare…read moreafter the birth of our son! For the last 2.5 years, our son has attended Brichta and has been shown the utmost love and attention by all teachers and staff. Brichta is an exceptionally well run learning center focused on nurturing the growth and development of students while also promoting the health, wellbeing and safety of both students and staff. We love our Brichta family and encourage all parents to consider them when looking for childcare!

We attended OST school for the past year and had excellent teachers in the infant room (Karolina…read moreand Makenzi) and then in the one year old room (Ana). My child built a great relationship with all of them and it was clear he was learning and growing under their care. About 6 months ago they started using an app and I received regular updates and photos about how the day was going - loved this! The prior directors, Jessica and Anissa, and the current director, Misty, have all been great and have happily answered any question I had or engaged in a conversation if I had any concerns. Our childcare needs have changed now, but if we need a daycare again, OST will be at the top of our list for both care and value.

This is an amazing place to work. The staff here is awesome. They are great with the kids. The…read moreDirector is so amazing. I love working here.

I absolutely LOVE this daycare, my babies have been to several daycare facilities and I can…read moreconfidently say this is the BEST one!! Kim and Eleanor at the front desk greet you with a warm welcoming smile. The teachers are always attentive and happy to see us. The rates are acceptable and they work with me when I've had child support issues. I couldn't imagine going anywhere else. They say it takes a village and I definitely count Kid's First as a part of my village. AND they are open Saturdays!

Never had problem all Teachers everybody are been so nice…read morewith is also payments assistance !!!

I have a 1 year old daughter who attends here. Only reason I'm not giving 5 stars is because I…read morealways feel like there is room for improvement. *Pros: large facility, clean, structured, low turnover rate, kind staff, my child doesn't come home sick all the time *Cons: pricey, location (far from my job), cameras to check in on my child I have taken my daughter to daycares with camera parents sign into. I understand privacy policies but it was real nice being able to check on your child every now and then. Overall: I would recommend this to my friends and family for daycare. I can't speak much for camps and before/after school programs but they do provide a lot of great activities from what I read.

The whole place is out of order and sketchy, director constantly hiring, you have current employees…read moretraining teachers and then telling all the drama to new people, current employees if it's such a bad place then why continue work there? And say horrible things about director(boss) 1 teacher tells everything , there's actually 3 of them ..about the whole place and how it's ran how new people don't last and this is how the boss is and if she continues to treat people like that she's going to continue losing people. New people don't last hours are not guaranteed it's only closers. Every young woman of all the teachers has complained to new teachers about hours and how they do what they want. They clean the tables with white thin cloths and rinse them out turn around wipe every nose and hand of every child and reuse on table. Witness a teacher telling multiple kids do u want a spanking? For misbehavior, they all walk around with attitudes no communication act like they don't want to train. Had a teacher also say cameras are in place just for the look cameras don't work they don't want other parents watching other children also it's also bad because there's no way to prove that's all the teachers are on there cellphones keep them in there hand all day and in pocket hide them under the child's sleeping mat as soon as the assistant or health and specialist walks in. They know that employees are on there phone won't do anything about it. They also get the parents numbers as communication to text thru out the day and say that's the reason why they need there phone. They like blaming teachers for diapers and putting blame on not having enough diapers or putting wrong diaper on a child. There's no way to prove all the teachers are on there cellphone but make employees sign a phone contact but there on there phone 24/7. Teachers call out alot and complain why are other teachers going home early.theres is a lead teacher there's that always has panic attacks n saying omg to the kids u guys are bad she calls off everyday never there then says u dont get hours. They bounce teachers around never in a consistent room there was suppose to have a new room open and never opened for kids to be in and start new teachers in. Witness a teacher popping a child on the hand, never got direct deposit information up until the last point. The teachers currently here talk about the director and said very bad things but continue to work there not sure if she knows it but they have workers there telling any and all new oncoming people stuff and then say that's why they don't last they really tell everything that's going on there but continue to stay there. There is also a couple that works there have the same skedule and constantly in one another's room sneaking and hiding when there not suppose to be out the room witness a teacher giving something to another while the director was across the way and she got scared and said I think the director saw me so the other one told her to go around the other way so she wouldn't see her. Teachers try to find out personal information ask a bunch of questions then gossip everything is gossip. They talk to u like ur stupid like as if u don't know what's going on. Send people home early if they get mad at you as well there is favtsm there. Quite a bite race going on there too if there not able to communicate. One teacher talks so badly about the owner but reports everything back to her on cellphone. Text her .. Teachers complain about having another class in there class and why can't they go to there own and be with there teacher. Everything was late in paper work I had to keep asking for my ADP login and direct deposit when other teachers got there. They say 1 thing but body actions doing another they make it seem all nice n good and it's not do not take your kids here at all ! They need to get rid of some of the workers currently there is why there messing everything up for incoming people telling stuff and discouraging new workers everything is negative out there mouth towards about the boss and towards her I though it was so messed up.

I cannot say enough wonderful things about this place. My kids can be a REAL handful and I'm a…read moresingle mom- the staff here are dedicated like I've never seen and have helped me grow as a parent. The commitment to excellence is commendable and I can't thank them enough. The director Michelle told me she was build for raising kids even challenging ones, and my little girl told me last week her best friend was her teacher. So cute. I couldn't be more grateful for her and the other teachers passion for early childhood education. More than just a daycare. Love love love. Thank you Sweet Ps.

Wonderful daycare, all staff take great care of my kiddo! Owner sends me photos and the place feels…read morelike family

Now that we're a 2x childcare veterans lol, I really love this place! The staff is super welcoming,…read morefriendly, bubbly, and upbeat. Every time I walk in and out ALL the teachers are greeting me and wishing a good evening/day when I'm headed out the door. I like the fact its Christian based. Our baby is no longer married to a bouncer. I don't have this second guess feeling when I leave our double rainbow boy. The other place, I would check the camera and my heart always dropped, he seemed sad just sitting in his bouncer every time. I would usually rush or postpone things at work and go get him. Now I'm more productive at work because I'm feeling confident in his care. I pick up on very subtle things. Today I was told our baby is always happy and will start to whine only when he's getting hungry or needs a change but he never cries. This tells me they're on top of his care as we are at home. They're learning his individual cues. He's always engaged when I walked in. Super blessed to find this place and feel this way. Keep it up! It's appreciated what yall do and thank you so much! This goes to ALL the teachers. The vibe is awesome.

I was employed here a few years ago. There is a lot of love inside those school walls. I had to…read moremove, otherwise I would still be there. The other teachers were welcoming and constantly working hard to give the children a fabulous experience. Heather was the manager at the time and she ensured that my onboarding to the school was smooth. The only reason I didn't give 5 stars is because they don't have a location in my area of southern Arizona...and should!

The school has come a long way since my son has started. The teachers are amazing and I always get…read moregood reports from my kiddo when he comes home about how much fun he has I am glad to have him in the school.

I love this daycare. the staff is not only nice to me but to my kids as well. The place is kept…read moreclean constantly and they don't allow sick kids there. I would definitely recommend this one!!