I came here to do initial research for a big gear purchase and received the best service from…read morePaola! Paola was thorough and attentive - helping me fit backpacks and rain gear and offering detailed insights into so many products! I couldn't have done it without her and left the store feeling excited and more prepared for outdoor adventures! The whole team had a great dynamic. The store also had a wide selection of inventory.

Tom and Natasha are legends, what a conversation I had with them and how helpful they are. When I…read morevisit again, I will come back just because they work there

REI is a major retailer of outdoor apparel and equipment. Whether it be camping, sailing or…read morebiking, they have what you need. Don't want to invest in expensive equipment? They also have rentals. They offer classes as well.

I ordered online to pick up in store. My coat wasn't what I expected so I decided to buy something…read moreelse. I found service was subpar. I walked around for over 15 minutes and not one sales person asked if I needed assistance. Also sizes and colors were limited. I don't know if this is the norm or maybe it was like this because it's holiday season. I left and ordered the Helly Hansen coat I wanted directly from the website. I don't know if I'll return to this REI location. The experience is so much different than NYC.

Date of visit: April 13, 2026…read more I have long appreciated the mission of Patagonia and thought that someday I will splurge on one of their items, like a vest. As we don't have any stores back home, I was intrigued when we came upon this store in Williamsburg. Note that I said "intrigued," and not "I purchased something," as I still could not wrap my mind around the prices and that "someday" was still not "this day." Staff didn't really interact with us (maybe they knew we're too poor to buy anything) but I didn't mind the opportunity to look around in peace and give my eyebrows a workout with each price tag I flipped over. The Sale rack was laughable in both the discount and the paltry selection of items available, but you better believe I looked at it anyway! The store was in great condition, too--not that that is a great shock given the average cost of an item. Someday, Patagonia, someday!

I came here with my sister to do an even exchange and we drove from Long Island to visit this store…read morebecause they dont have a location on Long Island unfortunately. Believe it or not i found a parking spot in front of the store which was amazing considering I had my infant. The moment we walked in they had an umbrella stand which was perfect because it was extremely rainy that day. We were welcomed by the staff and they told us there was an elevator with a kid section which was nice to see because I have a newborn son and a 6 year old daughter. However, we decided to get two sundresses instead that were amazing quality and so nice. The store is so nice and well decorated. The furniture is so comfortable that was I even able to feed my son there in peace. I would definitely return when I have extra money to splurge on nice good quality clothing.

Purchased a jacket online, it was on sale and not refundable. I communicated via email a number of…read moretimes and never received a response. The jacket I ordered is a men's size medium. It arrive today and there's absolutely no way it's a medium--I couldn't get my arms through it. I asked someone who wears a small to try it on and they couldn't either. It has to be women's sizing. Finally, it was advertised with a full price of $800, making the discount I received seem sizable. The full price on the garment tag shows it as $500, not $800. Just incredibly disappointed with my whole experience and will never shop here again.

Terrible customer service…read more Provided wrong stock counts on website for recent collection release. Refunded without warning or explanation after a considerable amount of time. For the stock that was available - waited over a month with no arrival, contacted the carrier but was referred to the 'sender' as the shipping label was created but the item was still awaiting. Meaning the stock was potentially lost sometime in-between leaving the store and arriving at the post office. Tried to avoid leaving a review but am receiving minimal clarity in their email responses. Slowly accepting will probably have to accept the loss. 10/10 will never shop here again. Hopefully Quiet Mountain Cafe will choose an alternative store to release through next time. Appalling.

So this review is way overdue... I had my first experience with Dave and his crew back in March of…read morethis year when I signed up for the Survival Skills package. I love being outdoors but unfortunately most of my friends don't and I never thought of going out on my own with a bunch of strangers until I came across a Groupon for DBA. I finally took the plunge and signed up and it was the best thing I ever did. Since March, I have gone on 4 more hikes and each one of them has been totally amazing experience. All the credit goes to Dave and his crew- they are excellent and the hikes are well planned. You don't have to worry about much because they do most of the work for you. Dave is an awesome guide and highly experienced. He is also extremely knowledgeable and his adventure stories keep us all entertained and laughing throughout the hikes. He is very passionate about what he does- it's just not a business for him and it clearly shows. This is something that I feel makes DBA unique and stand out amongst other similar companies. I attempted a tough hike and just when I thought I could not go any further, Dave and his crew continued to encourage me and it was a great feeling when I finally made it to the top and saw the amazing view. Along the way, I have also met some great people and feel like now I am a part of a community of lovely people that enjoy being outdoors. I'm no longer apprehensive of going on hikes, sans "friends", because Dave makes you feel like you are hiking with a good friend. I have learned so much from the hikes and from Dave and I would highly recommend DBA to anyone. They not only offer day hikes but also overnight as well as holistic adventures. I am so grateful to have found them and look forward to many more hikes with Dave and the DBA crew!

This Brooklyn based adventure company is great! I've been using them for the past 5 years & they…read morehaven't let me down. They are great for day hikes to the Catskills or multi-day camping trips to the Andirondacks. If you can't have a car don't worry they will pick you up at designated spots in Brooklyn & Manhattan. Super cool guides with tons of knowledge about the environment. I just did a 5 day canoe portage camping trip in the St Regis lake area in the Andirondacks with them & it was awesome. Nothing like decompressing in nature.

Came here for a presentation on foraging. It's always great…read moreto learn what plants you can eat while you walk around a forest. Great location, not far from the L train. The store is very organized with high quality outdoor gear/supplies! They have basically everything that you need to survive in the outdoors. The quality of these Japanese designed products is easily seen as I walked around the store. They promote sustainability. I would definitely return to look deeper. The collaboration with the Appalachian Mountain Club was great, reminding people to get outside and get the gear that can keep you on adventures.

Man, this place is awesome. very upscale and in the heart of one of the trendiest parts of BK, it…read morewas refreshing to find a place for camping that i needed. The place was clean, and well laid out. The store was thoughtfully arranged and not cluttered or dirty. The employees all were very knowledgeable and friendly. None of them seemed to rush me and was attentive to not only me but every customer who came through the door. Would 100 percent come back. Thank you guys for my new IGT table!

First, they messed up by sending me the wrong color for a stroller…read more Then I returned another item ($200 worth) in February. We are in June and I still have not received a refund. We have been emailing back and forth for month - impossible to get a hold of the same person / a real person. No phone number... It's insane. Definitely feels like a scam!

Very neat and very organized store they have a lot of merchandise from 5.11 but not enough as…read morewhat's available on the website. Store has one fitting room. If you ever go there ask for Josh.D. He's an awesome sales person. Very mellow very helpful I definitely recommend this place for your tactical needs. They do carry the 5.11. women's line as well but like I previously said very limited inventory but the sales people make up for it with their professionalism and attitude. Ample parking in front of store .

July 3rd, 2 cashiers open and 40 ppl in line. I saw at least 4 employees wandering around with no…read morepurpose. Install self check out if you don't want to pay for extra staff on Hollidays.

Stopped by Dick's Sporting Goods and had a great experience. They have a really solid selection of…read moresoftball equipment, and the staff was extremely knowledgeable and helpful. They took the time to answer questions and made sure we found exactly what we needed. Definitely a great spot if you're shopping for softball gear.