Amazing selection and the owner was very friendly and helpful. Would definitely recommend visiting…read morethis shop if you are looking for army/navy surplus

Keith and Paula are amazing! No words, they go above and beyond for the client Thank you so much…read moreto them

We've shopped at Paragon for decades and always had good to great experiences there. The staff is…read morewell-informed, has integrity and the merchandise is of excellent quality. Tonight l had another great experience at Paragon thanks to the sensitivity and good nature of Mike R in the upstairs shoe and boot department. As a rule, my 88-year old husband doesn't like to buy himself new clothes. But after what feels like weeks in this polar vortex, with him stubbornly trudging and slipping through the snow in old rubber rain boots and a cane, l stopped hinting and put my foot down: we were going to buy him some warm, waterproof boots with cleats. Knowing that he might only put up with one outing, I decided to scout Paragon on my own, first. Mike R. advised me he had only one style of boot that fit what l was looking for and not many sizes left. When he came back with a size in the ballpark, l asked if he could hold it for me. Mike was blunt: he couldn't do any 24-hour holds with the stock so low, but he could hold it for two hours. I thanked him, explaining that if l bought these and presented them to my husband as a done deal he would never even try them on. But we'd be back, within the hour. When we arrived on the floor, Mike picked right up on the dynamic: this was not a customer for a hard sell. And so Mike was the soul of discretion. He kept a low profile, talking quietly and only to me and showed up just often enough to be helpful. He was patient, kind and l got the feeling he was enjoying the challenge of selling without ever even connecting with the guy trying on the boots. And Mike's strategy worked! We made the transition from my husband's original reaction to the only boots in his size ("l hate them!") to walking out with four pairs of socks and that same pair of warm, waterproof boots with cleats. I am deeply grateful to and frankly in awe of Mike R, Paragon boots department. Thank you!

I ordered online to pick up in store. My coat wasn't what I expected so I decided to buy something…read moreelse. I found service was subpar. I walked around for over 15 minutes and not one sales person asked if I needed assistance. Also sizes and colors were limited. I don't know if this is the norm or maybe it was like this because it's holiday season. I left and ordered the Helly Hansen coat I wanted directly from the website. I don't know if I'll return to this REI location. The experience is so much different than NYC.

It's a great place to shop for all kinds of outdoor gear from shoes to clothes, tents, bikes etc…read more The Soho store is also a lovely space. Staff is amazing - knowledgeable and helpful. Since REI is a co-op we expect staff to be paid fairly so let's make sure we pressure management to do that. Become a co-op member for good deals and also to support the workers.

Date of visit: April 13, 2026…read more I have long appreciated the mission of Patagonia and thought that someday I will splurge on one of their items, like a vest. As we don't have any stores back home, I was intrigued when we came upon this store in Williamsburg. Note that I said "intrigued," and not "I purchased something," as I still could not wrap my mind around the prices and that "someday" was still not "this day." Staff didn't really interact with us (maybe they knew we're too poor to buy anything) but I didn't mind the opportunity to look around in peace and give my eyebrows a workout with each price tag I flipped over. The Sale rack was laughable in both the discount and the paltry selection of items available, but you better believe I looked at it anyway! The store was in great condition, too--not that that is a great shock given the average cost of an item. Someday, Patagonia, someday!

I came here with my sister to do an even exchange and we drove from Long Island to visit this store…read morebecause they dont have a location on Long Island unfortunately. Believe it or not i found a parking spot in front of the store which was amazing considering I had my infant. The moment we walked in they had an umbrella stand which was perfect because it was extremely rainy that day. We were welcomed by the staff and they told us there was an elevator with a kid section which was nice to see because I have a newborn son and a 6 year old daughter. However, we decided to get two sundresses instead that were amazing quality and so nice. The store is so nice and well decorated. The furniture is so comfortable that was I even able to feed my son there in peace. I would definitely return when I have extra money to splurge on nice good quality clothing.

Purchased a jacket online, it was on sale and not refundable. I communicated via email a number of…read moretimes and never received a response. The jacket I ordered is a men's size medium. It arrive today and there's absolutely no way it's a medium--I couldn't get my arms through it. I asked someone who wears a small to try it on and they couldn't either. It has to be women's sizing. Finally, it was advertised with a full price of $800, making the discount I received seem sizable. The full price on the garment tag shows it as $500, not $800. Just incredibly disappointed with my whole experience and will never shop here again.

Terrible customer service…read more Provided wrong stock counts on website for recent collection release. Refunded without warning or explanation after a considerable amount of time. For the stock that was available - waited over a month with no arrival, contacted the carrier but was referred to the 'sender' as the shipping label was created but the item was still awaiting. Meaning the stock was potentially lost sometime in-between leaving the store and arriving at the post office. Tried to avoid leaving a review but am receiving minimal clarity in their email responses. Slowly accepting will probably have to accept the loss. 10/10 will never shop here again. Hopefully Quiet Mountain Cafe will choose an alternative store to release through next time. Appalling.

This Brooklyn based adventure company is great! I've been using them for the past 5 years & they…read morehaven't let me down. They are great for day hikes to the Catskills or multi-day camping trips to the Andirondacks. If you can't have a car don't worry they will pick you up at designated spots in Brooklyn & Manhattan. Super cool guides with tons of knowledge about the environment. I just did a 5 day canoe portage camping trip in the St Regis lake area in the Andirondacks with them & it was awesome. Nothing like decompressing in nature.

Another awesome day hike to Giant Ledge and Panther Mtn. How amazing it was to hike with Dave…read moreagain and see his adorable little girl hike up those mountains like it was second nature to her. Rey and Dave took turns leading the hike and it was so much fun. I love hiking with DBA. It doesn't matter if you bring someone with you or go alone. I never feel awkward or uncomfortable. For me , it's a guaranteed good time. DBA guides are so nice, friendly and professional. The other hikers are really nice too. There is no pressure to talk if you don't want to. You can just enjoy nature and follow along in your own thoughts if you want. Rey is a fantastic leader. Her stamina and energy are unreal. She will drive to Bklyn for her first pick up, then to Manhattan for 2nd pick up, then drive all the way to the Catskills, climb two steep mountains, and after all that, practically skip down the mountain to do all that driving in reverse back to the starting point without breaking a sweat! How???

Came here for a presentation on foraging. It's always great…read moreto learn what plants you can eat while you walk around a forest. Great location, not far from the L train. The store is very organized with high quality outdoor gear/supplies! They have basically everything that you need to survive in the outdoors. The quality of these Japanese designed products is easily seen as I walked around the store. They promote sustainability. I would definitely return to look deeper. The collaboration with the Appalachian Mountain Club was great, reminding people to get outside and get the gear that can keep you on adventures.

Not much to say but this store is awesome and super fun to look around. Presentation of the…read moreproducts is great and workers are helpful.

First, they messed up by sending me the wrong color for a stroller…read more Then I returned another item ($200 worth) in February. We are in June and I still have not received a refund. We have been emailing back and forth for month - impossible to get a hold of the same person / a real person. No phone number... It's insane. Definitely feels like a scam!

Very neat and very organized store they have a lot of merchandise from 5.11 but not enough as…read morewhat's available on the website. Store has one fitting room. If you ever go there ask for Josh.D. He's an awesome sales person. Very mellow very helpful I definitely recommend this place for your tactical needs. They do carry the 5.11. women's line as well but like I previously said very limited inventory but the sales people make up for it with their professionalism and attitude. Ample parking in front of store .

I've been to this location a hand full of times, today included. I've never had a bad experience…read more Most of the time I'd just do the order online & pick up. Always super fast. Today I decided to buy sneakers in person due to the fact I wanted to try them on. I was in & out in the matter of moments with the sneakers I wanted. All the staff members were helpful & kind. Dude at the door wished me a good day. Overall no bad feelings unlike the other reviews for this location. Two thumbs up.

Stopped by Dick's Sporting Goods and had a great experience. They have a really solid selection of…read moresoftball equipment, and the staff was extremely knowledgeable and helpful. They took the time to answer questions and made sure we found exactly what we needed. Definitely a great spot if you're shopping for softball gear.

I took my new skis (didn't purchase from Panda Sports), binding and boots in to have it mounted…read more The folks at Panda Sports was able to do it quickly and professionally, and at a fair price, even though it was during peak season for skiers. I appreciate their service and will plan to use them in the future any time I need ski equipments.

If you want the best of the best, Panda Sport is the place to shop. I've been going there for a few…read moreyears now, and every recommendation has been spot on. They treat you like gold and never try to sell you something just to make a sale. The staff is incredibly knowledgeable and has been there for years. I recommend calling ahead and making an appointment -- they're that busy! Every time I leave, I feel like part of the family.