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    REI

    3.7 (333 reviews)
    Open 10:00 am - 8:00 pm

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    KELLY Stathos Store Manager has personally ruined the REI Brand in this Reading store for me. I habe been a paid member/ customer for 21+ years and have spent over 30K Dollars on gear here i wish I could return it all now not just my failed Yakima Roof box. The Brand is dying and it's because of leadership like her. I went to the top and haven't heard back so the social media campaign is just starting. I will not be happy until REI is out of business now. I was treated so poorly by this women and then no response from up management a week later. Yakima has made it right by their life time warranty but no thanks to REI. The 1year customer 100% satisfaction guarantee is complete bull shit. They have blocked my online reviews on Social media and a attempt to stop for airing my grievances. In reaserching this i have learned so much more about the company that I want share here... In another review II saw Kelly also called the police on other customers as she did to me and the police were also apologizing for her behavior like it's a common thing. The police and shared a good chuckle at her and the stores expense. Once again. I remind you I spent 30k here over the course of 21+ years as member... it's not the first poor experience but this one was over the top. Not all employees here are awful but Kelly Stathos Store manager, has to go for this storevto even slightly have a chance to Manager, Please read the attached article and send complaints to CEO Mary Beth Laughton. https://www.thenewstribune.com/opinion/article298909435.html

    Hillary P.

    Located in Greenwich Village this REI offers a nice array of bikes and accessories. Helmets, bike pumps, camping gear, travel accessories, etc., you name it - they've got it! Nice to find an outdoor store in the heart of the city. Plenty of sale and clearance items. also, and the city of many potholes, a bicycle repair center. Friendly staff available to assist with any question.

    Bike repair
    Martina S.

    I really love REI for a combination of items, from hiking and camping gear, to my favorite tights "take your time"(unfortunately, they are discontinuing!). I will continue to purchase gear and outerwear for years to come. I only frequent the soho and CT stores, with soho definitely being a top choice. This store is massive, with 3 floors to get lost. Top floor has a bike repair station, adjacent the registers. Side note: today (3/12/23) there was a gas leak while I was in store, and just wanted to mention how well the store dealt with a very scary situation. They had the store cleared out in what felt like 60 seconds.

    Return line on a Sunday
    George A.

    Love that this store is here and the selection but the lines are so long. Wish they would come up with a system for returns. It makes me not want to buy. Or I just really have to be sure I want it.

    The HOKA walking sneakers I picked up today. If you have never tried a pair of HOKA what are you waiting for?
    Damien P.

    Love this location near broadway and Lafayette street in NYC. Great staff spacious store. And everything you need in outdoor gear under one roof. Love their selection of HOKA foot wear brand. Also make sure to check out the clerance sections lots of great deals every day.

    good selection of camping gear in general! waterproof jkts, hiking pants,shoes, hats ,shades for men and woman

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    Ask the Community - REI

    How do i contact REI to get top notch sports?

    hange their ways or face as

    Do you do ski boot fittings/moldings for boots bought outside of REI?

    How much does it cost to mount ski bindings?

    For alpine bindings, the non-member price is $60 and the member price (10% off) is $54. If you buy the boots, bindings or skis with REI, the price is 50% off ($30 for non-members, $27 for members).

    Do they install bike gear?

    REI shop employee here, again informally! Short answer, yes! Long answer, we install bicycle accessories (racks, kickstands, lights, bells, seats, etc.) for variable labor charges depending on the accessory. Usually we are able to do it on the spot,… Read more

    View All 5 Questions

    Review Highlights - REI

    if you are really into winter sports (or biking/camping/hiking in the summer), i suggest you get the lifetime membership here.

    Mentioned in 10 reviews

    Read more highlights

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    Fjällräven Nolita - Maria, Maria...

    Fjällräven Nolita

    4.2(43 reviews)
    0.1 miNolita
    $$$

    Came in to get cushions for my book bag, workers are really nice. My boyfriend got pants and the…read moreworkers were extremely helpful

    I came in today to replace a very cheap backpack I had had for seven years that was falling apart…read more I am a grad student and building my writing career, and doing lots of commuting in the city like most New Yorkers, so I need a good backpack. I chose this brand and to come to this store because if I was going to spend $80+ on a backpack, it better be heavy duty and sustainable. Anyways, I am not disappointed with my purchase nor experience at Fjallraven at all. Martin, the sales clerk who assisted me, was knowledgeable in the products and helped me to select the right backpack for my needs. I also had a budget and he helped me with that too. He helped me select a color, took care of my purchase with ease, and even allowed me to pack all my stuff in my new backpack I had just purchased. I have used my new backpack for half a day, and love it. Martin recommend the Raven 28, and showed me the port color, which is what I purchased. It is well mad, durable, and feels light even when heavy. Martin had informed me the straps and back of the backpack were re-enforced for heavy duty use-that is no joke. That structure made for ease of use, and didn't make me tired or achy and I went grocery shopping after and needed to put some of my groceries in my new backpack in addition to the totes I brought along. The Raven 28 packs a lot yet remains lightweight for the user, plus it looks great. It was rainy today too when I purchased it, and the backpack did well in the rain and none of items were wet and I carry books and notebooks even when not in class. I highly recommend this shop and their products. I will come again, and recommend to friends. Definitely ask for Martin if he is working that day-I know he helped me so much and went above and beyond in his customer service and represented the brand well. If he helped me out, he will help you out too.

    Photos
    Fjällräven Nolita - Cashier is in basement? Odd.

    Cashier is in basement? Odd.

    Fjällräven Nolita - Love my new back pack!!

    Love my new back pack!!

    Fjällräven Nolita

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    REI - outdoorgear - Updated May 2026

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