I do not leave negative reviews lightly, but this experience warrants transparency…read more I contacted Ryan through Thumbtack for a clearly defined virtual design walk-through in support of a client project. In my initial outreach, I explicitly stated that this was a virtual consultation and outlined the scope in detail. Ryan responded that he could handle the work and was interested. We confirmed logistics multiple times, including the evening before and again the morning of the appointment. My client rearranged her schedule, and I rearranged mine to coordinate a live virtual walkthrough at the property. Ryan did not arrive at the agreed-upon time. After the scheduled time passed, I called -- no answer. I sent a message asking him to confirm arrival -- no response. Two and a half hours later, he sent a message stating he had been "warned to stay away from these types of jobs" and apologized. There was no prior indication of hesitation, concern, or limitation in scope. If he was unwilling or uncomfortable with the nature of the job, that should have been communicated before confirming and causing both myself and my client to restructure our day. Reliability and communication are non-negotiable in client-facing industries. Unfortunately, this experience demonstrated neither. I cannot recommend based on this interaction. ***Update*** *Ryan attempted to dodge accountability by replying on Thumbtack that he was not given a clear scope. Please see the attached scope as well as his attempt to text me to explain himself. This is a pattern for Ryan. Please pay attention to the other negative reviews.

I wasn't sure what to expect, as I've never used a repairman before, but repairing my house siding…read morewas outside my comfort zone AND my dad's skills. They got back to me QUICKLY, and were able to complete the job well within the timeline my insurance company had given me. It's flawless -- you can't even tell it was ever damaged. So so happy with it -- its a huge burden set down. I also want to commend HMB for their customer service -- I brought some concerns to the owner/project manager Ryan, and I felt heard by him the first time. Because of this, I plan on using them for anything I can't YouTube myself. So grateful for their responsiveness & skills!

They do great work and completed my roof in a timely fashion. The owner, Herb, stands by their…read morework. Highly recommend.

Herb has been the best value and quickest response on the last three roofs I've had to have…read moreevaluated in the Leander/Cedar Park area. Bonus: He's a pleasure to chat with as well!

Joe is a professional and nice guy! They did a great job and I highly recommend this company…read more Craig Cummings, Pres EMERALD CUSTOM HOMES Austin & New Braunfels locations

Really good experience. Owner kept us updated throughout the process and had great communication…read more Happy with the quality and price of the work.

Jacob and his team at A&W Roofing Kyle TX were exceptional. From the estimate and consultation…read morewhere Jacob was clear, thorough, friendly and overall a great experience to the actual day of install. His team not only installed the roof on the main home but also my shed and they match brilliantly. The clean up is also a big deal too and these guys were on it! Super clean job. I love the facelift my home received and I chose wisely by going with this team. Thank you Jacob and thank you A&W Roofing in Kyle, TX.

As a realtor, I always seek out the best of the best when referring professionals to my…read moreclients--and A&W has consistently delivered. They've come through for me time and again, even managing to replace an entire roof on just 24 hours' notice. While I don't expect them to pull off that kind of magic every time, their reliability and commitment are second to none.

Very, very pleased with the work that Clint and his team provided for us. Great price and…read moreprofessionally finished. Greatly improved our home. No clean up needed afterward, which is great!

This was by far a WONDERFUL experience. From the quote, to the work, to pricing and timeframes,…read morewe're more than happy. We had a complete bathroom remodel and Clint/his team worked with us every step of the way to provide guidance, see our vision and ensure the best quality of service. I can't recommend them enough for any of your handy man needs, truly quality work, especially for the price! We will use them again for any of our future projects.

Excellent work and great people to work with! Our roof was completed ahead of schedule and we're…read morebeyond happy with the look, quality and value. We highly recommend using Johnathon Sprinkle and his team at ICS Quality Homes/Roofing!

I called Jonathan Sprinkle with ICS Quality Homes in late November, 2022 and asked how soon he…read morecould get started on getting my house ready to put on the market. His crew started painting and making repairs on December 5. The job included painting the interior and exterior of my home, two porches and a deck and the exterior of my detached garage. They also painted my kitchen and bathroom cabinets. In addition, they replaced damaged wood siding on home and garage, replaced laundry room doors, cabinet pulls, resurfaced bathroom tub and surround, recarpeted bedroom, installed new attic stairs, 7 smoke detectors and repaired termite damage in one bedroom. They finished all this work and did a walkthrough in record time on January 12. I can't say enough about how impressed I am with Jonathan and his crew! They were so accommodating, answered my many questions and honored my every request. Best contractor I've ever worked with. Always quick to respond to my texts and phone calls in a very courteous and professional manner. It was a pleasure to do business with Jonathan and ICS Quality Homes!!

A Complete DISASTER from beginning to end. This was a commercial job and cost a quarter of a…read moremillion dollars. As far as I can tell they applied a thin coat of white paint. Within 6 months, the entire surface of the roof was split and cracked and leaking like mad. They refused to do anything about it and said that me going up there to try to patch the splits to stop water from POURING into the building was voiding the warranty. I've attached a photo of the roof with all the patches I tried to put on over the bigger cracks and splits, and a video of water squirting out from a seam when I step on the leak water that collected under the roof layer at the base of the sloped roof before seeping down into the building. I finally had to hire another company to do a whole other roof, and the damage was such that they also had to remove all the underlayers which were now soaked. It cost a fortune.

Had a tree fall on the roof and had Denny came out the next day to give an inspection. Like…read morebefore, he was thorough in his inspection, found no problems, and didn't charge a dime for the visit. They will always be my first and only call!

Highly recommend these professionals! At first, I wasn't sure since they didn't have any Yelp…read morereviews, but their Better Business Bureau rating and Google reviews talked me into it. Throughout the whole process, the team was friendly, professional, communicative and transparent. Mat consulted me on any decisions and really saved the day from "free" help from a friend of a friend who single handedly started the Drywall Massacre of 2023. Looking forward to working with them again!

Excellent work. Responsive and did the work that was quoted. Highly recommend. James was great to…read morework with.