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    Over The Top Roofing

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    8 years ago

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    Lone Mountain Roofing

    Lone Mountain Roofing

    2.4
    (5 reviews)

    J-3/Lone Mountain installed the roof on my house for a prior owner. The owner reported that there…read morewas a warranty on the roof when they sold the property to me and after closing Lone Mountain refused to honor it because I was not the person for whom they had done the work. I grudgingly accepted this explanation and figured that because it was their craftsmanship that I should continue to work with them. This was 10 years ago. Our first interactions were mostly positive and I was quite happy with the work they did. I worked with them for a replacement of a small roof over the garage and was quite happy. However, something has changed at the company in the last year or so. After a recent storm my skylights started leaking. I called Lone Mountain to come out to do a patch job and to help me find the source of the leaks so that I could prevent further loss. They did not respond. So I called again. And again. Eventually, after about a day or so, I was able to get someone on the line and we scheduled an appointment. They sent out a small crew of 3 people with one bucket of sealant. I went up on the roof with them and asked that they do a thorough job of sealing around the skylights, and also to treat any other worn areas since we were about to have a second storm. They refused, saying that they had to save materials for two other clients. I asked them to contact their boss. They refused, saying that there wasn't any way to contact him. I called their boss, Jason, and left yet another message. He did not respond until the following day at which point he sent me three quotes ranging from a patch job to a full replacement of the roof. At no point did they bother to come out and try to diagnose WHERE the water was coming in. They just gave me a generic quote based upon a Google Earth image of my roof. Then I got the bill for the emergency patch which included a materials cost. The material they used, GACO patch, costs $139 for a full can. They used less than 1/8th of the material on my roof. They billed me $182 for the material they used. We had another storm yesterday and my roof started leaking around the skylights again. Needless to say I will not be using them again. For anything. You should take heed of my experience before you enter into a contract with J3 - Lone Mountain Roofing.

    I don't know whether this company is incompetent, shady, or both. After being in the queue for 3…read moremonths waiting to get my roof done, I was told, with less than a week to go before the work was to begin, that because I didn't have enough insulation listed in the contract, (which they wrote!), that they couldn't do the work, because it would violate 3 ordinances! This is a company that touts itself as having been in the business for 60 years and they just now realized this? Unbelievable! What I suspect happened is that they knew that the contract was incompetently written and/or they realized that they weren't going to make a profit and wanted a way out. Rather than being upfront and professional about it, let alone get an apology, this is what I was told. Potential customers of modest means beware, what these guys do is get you on board with a low-ball quote, like they did me, and when you don't cough up money for what they call 'additional options' they'll drop you if they think they're not making a profit.

    Over The Top Roofing - roofing - Updated June 2026

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