Complete Incompetence and Total Disregard for Patients…read more New Jersey Imaging Network is hands down one of the most disorganized and unprofessional businesses I have ever dealt with. They changed my appointment three times without notifying me. Every time I called to confirm, they couldn't even find my information. When I showed up after taking a full day off work, they still had no idea who I was. I was forced to repeat my phone number and email over and over to multiple staff members who clearly had no clue what they were doing--constant holds, transfers, and excuses. As a result of their incompetence, I lost $500 in wages for absolutely nothing. Twice I was given the wrong address and I even told them 445 Chestnut St. in Edison New Jersey is an empty field. Twice they told me Edison New Jersey when it is Union New Jersey! This place is run by mental midgets who I would never ever never recommend them to anyone unless I really didn't like the person. Their three-star rating makes sense--this appears to be a pattern, not a fluke. Do not go here. If you value your time, your job, or basic professionalism, take your business elsewhere. This place is a complete mess. There are much better places to get an open air MRI for a CAT scan there are some great ones in Edison New Jersey that have nothing to do with this place you could find some in New Brunswick as well stay away from NJIN Union New Jersey and the morons that work at this place. Using the term moron is actually too good for the people that work at this place. I bet you if I ran inside and screamed Immigration the building would empty.

Quick and simple, lady was friendly at the check in, quick to process and carried over paperwork…read morefrom another NJIN. X-ray was fast and though you have two different doors, one side does x-rays, the other side is MRIs and ultrasounds. They can process you on either side, and will send you to the right side to wait in the right waiting room. Small parking lot available, although street parking is also free for 2 hours.

Care decent. Billing awefull!!!!! I have writen and called many times to correct an error but they…read morejust keep sending the same bill. This has gone on for over a year. Makes me feel like not a mistake. Crooks!!!

I have spent almost a week going through their automated system, leaving messages regarding lack of…read moreaccessibility to my portal for information. Each time when I finally spoke to someone I got a commitment for a call to resolve the technical error issues I was seeing with a promise for a call back from IT. No call, just an e-mail with instructions to create a new account, although I already have one, and surprise, surprise, it did not recognize me and or gave me errors. A few e-mails back (not a call) this must not arise to the importance to pick up the phone. Then I'm asked for Personal information on an e-mail, as if this type of information is not vulnerable. Then I call back and ask for a compliance office phone number to lodge a complaint and they kept giving me another person from the call center, so 45 minutes later I get the number and surprise, surprise; the recording says the phone number is restricted or unavailable. So if access to information on a portal is important you may want to reconsider, I'm sure it was billed already though, no issues there...

Great experience. Super fast and professional people. I was in and out. I also appreciated the ease…read moreand convenience of booking the appointment online. It was a very simple process.

I would give this place zero starts if I could. I rarely give negative reviews, but I have been…read morehere on multiple occasions and the staff have been unbearably RUDE every single time. They have nasty attitudes. What a shame. Don't come here if you can avoid.

I tried them 3 times and don't understand how anyone gives them a five star rating. They came…read moreunder new management and the office staff is so much better. But it's a great hassle to get images. There is no easy online link. You have to wait 30 minutes for a disc and pay $10? There tech is great. Appointments go smoothly, but the rest is horrible. No customer service. 6 attempts to contact office and 3 email requests and I finally got front desk who told me to go online and flatly hung up on me as I was explaining the problems. Someone called me back and left vm but it was garbled. Next MRI will be in NYC if I can't find a closer standup mri in NJ.

This is my third time there and they are extremely professional and patient as I suffer from MRI…read moreanxiety. They have the best open MRI, extremely open and comfortable as I am a large man, 6-4 275. Daniella the technician was amazing and kind.

Getting to office building that houses Overlook Imaging was like driving along a spaghetti noodle,…read morewith all its twists and turns, and the office itself looks as if it hasn't been updated since the 1990s. The receptionist was efficient, though not overly pleasant, which is not a big deal. (Hey, I wouldn't want to start dealing with all types of patients beginning at 8 a.m. either!) The imaging technician was lovely and patient, explaining what was going to happen and making conversation, which made the entire visit fly by. (She's the reason for four stars instead of three.) The CT scanner appeared to be state of the art, while the x-ray machine also seemed to be of a current generation. It was a pleasure to undergo two sets of imaging procedures, and I was in and out within 20 minutes.

After having a negative experience with a vein center last year, I was very nervous and…read moreapprehensive about seeking a new doctor for treatment. I was grateful when a co-worker recommended Dr. Delaura; the doctor she used for varicose veins treatment a few years ago. I decided to call his office and make an appointment for a consultation. Upon meeting Dr Delaura and his staff, I was confident that they were highly experienced and could help me take care of my varicose veins in the best manner possible. From day one, his entire staff was professional, friendly, and made the process simple and pain-free for me. I highly recommend Dr. DeLaura and his team at Image Guided Surgery. I am very pleased with my results.

I went for a routine Memogram and it took them a week and a half to report. When they reported, it…read morewas so ambiguous report that I did not understand anything and they were supposed to compare it with my previous year's imaging report. Even though I provided consent to allow them to receive the previous report, their analysis indicates that they did not even get the previous report. I tried to call several times and ask for clarification, but no one answered. I left them messages, but they did not even answer the messages. I am very stressed and until now do not know what to do knowing that my GYN is out on medical leave and my primary doctor is not in his office either. It is a disgusting center and I do not advise going there. By the way, I usually do my mammogram in the outpatient center of Saint Barnabas in Livingston. They are much better than this center.

Rahway Hospital is one of the hidden gems in NJ. In the last year, I've been there several times…read morefor surgeries, blood tests, imaging. I was in earlier this week for a CT Scan with contrast. I called and got a quick appointment (Barnabas wanted 4 weeks, Morristown wanted 4 weeks, Rahway got me in 10 days). Sheryl at registration was very polite and professional. The doctor sent the wrong form and she called and got the right one in minutes. She walked me down to CT Scan when we were done registering. Once I got into CT Scan, I encountered Stephanie, Solomon, Shannen, Maureen and Miriam. Two of them were trainees. Everyone was very polite, kind, professional, and concerned about my wellbeing. Shortly after I got home, I had the Scan report. Things went smoothly. I want to Thank all of them for politeness, professionalism, concern and efficiency. Rahway had a great cafeteria after my pre-scan fasting. And I love the 'small' parking lot - with more than ample parking and a short walk, vice the monster parking garage with a long walk - I'm handicapped and have a hard time navigating long walks. I highly recommend Rahway Hospital.

Worst service from a hospital I've ever had my sister come to. She got into a car accident around…read more7:45. Around 8:00pm we got to the hospital. We are still here and it's 2:30am !!! We are waiting for X-rays results, that was told to me that it would take 15 mins! I asked one of the nurses kindly "how long would it take for the results?" She gives me an attitude and says " I am not your nurse! Talk to her!" she did not state a name, or apologize for her tone of voice. If you want to be kindly well taken care of GO STRAIGHT TO JFK HOSPITAL!!!! This is not the place to take your loved ones!!

They should give me the cd a soon I am done with MRI's , I still didn't get it after 2 month.read more