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    Owenhouse Ace Hardware

    4.0 (18 reviews)
    ModerateHardware Stores
    Closed 7:30 am - 8:00 pm
    Updated 3 weeks ago

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    6 months ago

    Good supply of everything we go to get ... excellent service... kind, knowledgeable, helpful staff, competitive pricing.

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    1 year ago

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    Ask the Community - Owenhouse Ace Hardware

    Review Highlights - Owenhouse Ace Hardware

    I came to ACE after I struck out at the big box stores (Lowe's, Home Depot) should've just come here first!

    Mentioned in 2 reviews

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9(49 reviews)
    2.1 mi
    $$

    The wife and i had to get new doors and windows for our small rental unit we own. We went into the…read moreBozeman lowe's to the windows and doors section.The nice lady helped us pick out the doors then helped us order windows, very knowledgeable and thorough employee!! Got everything right down to the hardware and tools needed. The department specialist that helped us was named Amanda, very friendly and made our visit to lowe's very easy and stress free!! Kudos to lowes and Amanda for the great customer service and shopping support!! We will be back soon‼‼ Thank you.

    We ordered blinds from Andrew at Lowes. Upon installation, it quickly became evident Lowe's had…read moreordered the wrong color. Andrew told us to re-order and he would take the incorrect blinds back. We would need to pay for the new blinds while waiting for a full refund from the store for the wrong blinds they had ordered. Lowe's installed the new correct blinds. All is good....until we find out Lowe's retained $800 from the incorrect blinds for a restocking fee! They ordered the wrong color and charged us for it!!! We've made 6 trips into the store now to try to resolve this and get a run around every time. First, it's "Andrew is out for 12 weeks". Then, it's "you have to talk to Ben". We finally find Ben and he says, "I have to talk with Doug." Today, my wife talked with Doug and he says...wait for it..."I have to talk to Ben." No one ever calls you when they promise to call and everyone passes the buck. How about this? You call Andrew at home or Ben at home and get it figured out! When I was in banking, I'd answer customer phone calls late at night, on weekends, and on vacation. That's what you do when you're in the customer service industry. It's very hard not to label Lowes...the Bozeman "team" as thiefs. It's going to take a fast refund of the $800 and a whole lot of apologies to my wife to retain me as a customer. Hello Home Depot! Rob Sisson

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    Back store aisle

    Owenhouse Ace Hardware - hardware - Updated June 2026

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