Had my son's jeans and shirts dry cleaned for prom! They did and excellent job. I was a tad worried…read moredue to old reviews but I have to say they did amazing will continue to come here going forward.

Good price and honest about their services. I had brought in a jacket that had wine stains on…read morethem. He advised me how dry cleaning works and that it might not come out. I ended still having him try and I was impressed with results.

My family has been using this dry cleaners for years. They are always helpful, friendly and timely…read more They are comparably cheaper than other cleaners in the Sugar Land area.

From the owner: We specialized in dry cleaning any garments also provide starch for those garments to look well…read moreiron. We do not do dry cleaning in leather nor curtains.

Awesome people and fast service. Always willing to answer questions and do a great job.read more

Great customer service. They are always friendly and you get good quality for the price.read more

Horrible first impression of this cleaners. Rude customer service! I will not be taking my clothes…read morehere again.

the worst place!!! do not trust them!!! no manager…read moreavailable, they lost my clothe, and the employees have no answer they keep asking to me to wait! do not give them business

***Update: My issue was addressed promptly by a call from management letting me know the items had…read morebeen found after a few questions and texted photo. Thank you Tracy for your caring approach. She was kind with explanation and resolution.*** A few days ago, I dropped off a pair of slacks and couple of dress shirts for dry cleaning. When I stopped to drop off those clothes, I was the only customer in line right after another one was just leaving. But right after the worker was about to take my clothes, another customer pulled up behind my car. She went straight to that customer to provide her with her pick up. I figured since it was an elderly individual, that would be understandable. After that hand off, she began looking up my information in the system to take my drop off. But she was taking a while finding my information. Soon, another customer came. She took care of that next customer before getting back to me. Finally, she found my information - entered incorrectly with wrong spelling. She gave me my ticket with a bar code. So, I jetted off assuming my dry cleaning would be ready for pick up within a few days. Today, my son picking up the dry cleaning was told that only one garment was in the order. It's the pair of slacks. The shirts cannot be traced. Nothing. Brand new shirts for work are gone in their system. I don't know if the person who was juggling multiple pickups/drop-offs made a mix-up of mistake or whether those shirts were lost during another process. But it's a total loss.

I've lost too many belts at Tide Cleaners to even count, but this last experience was the final…read morestraw for me. When I brought in clothing with belts attached, I was later told -- to my face -- that I "didn't bring in a belt." My ticket had even been changed to say "NO BELTS." Really? Then they eventually found ONE of the belts... which confirmed I was telling the truth the entire time. I'm still missing another belt, but honestly, I'm just over it at this point. Mistakes happen. Losing items happens. But the dismissive attitude, refusal to take responsibility, and rude customer service from Tracey made the situation so much worse. They act like you're the guilty one, and nothing gets resolved unless you become relentless about it. I've officially decided I'm done using Tide Cleaners. Moving on... and still beltless.

Terriable service. My receipt says 5 items they give me 4 items. I pull my Calvin Klein shirt out…read moreof the bag after it has been dry cleaned and the shirt has a hole on the sleeve. I have an event in 2 hours and don't have time to go buy another shirt so I figure I can hide the holes with a blazer over it. It just makes the holes worse of course. Mind you this shirt was only worn for an hour before it was dry cleaned I took it to get dry cleaned because I got makeup stains on the collar. Today I took it back to have then either fix the shirt or get a full refund. She wanted to charge me to fix their mistake. This is why corporate companies are not my go to companies. Situations like these. I would love a recommendation of dry cleaners in the Sugar Land area though please and thank you.

From the owner: At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding…read moreservice, and environmental responsibility.

Terrible business. Lost my clothes and has been very dismissive about it. I will do all I can to…read morewarn customers, even if I have to stand outside of the establishment.

Prices are really high work is ok but extremely expensive. I will continue to search aroundread more

Fantastic customer service with the best value I have been able to find in the area. Plus they…read moreoffer a military discount to vets.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

Great service! Customer service is great and made me feel very welcome upon my first visit. I was…read moreoriginally priced $25 for 1 garment at the Tide Cleaners down the street, and here it was around $12. Pricing is great for the service! I will be back!

Very friendly staff & good customer service. Dry cleaning services are great & on time & no issues…read moreever! Very reasonably priced as well. Definitely recommend their services to friends.