I've had consistently great experiences with Superior Dry Cleaners. They are reliable, do quality work, and genuinely take pride in caring for your clothes. Everything always comes back looking clean, pressed, and well cared for. One feature I especially appreciate is their text notification system. They send a text when your clothes are ready, and you can even pay through the link before you arrive. It makes pickup incredibly quick, easy, and convenient. Excellent customer service and quality work every time. Highly recommend! read more

I've been coming to Superior for over a decade and use them probably once a month. Their customer service is wonderful and I've always been very pleased with my clothing upon pickup. The facility is clean and they have a drive thru option if that's ever needed. read more

I dropped off my wife's dress and my suit for dry cleaning. The cost was $25.54, including tax and environmental fee. It was reasonable, not excessive in price. Our clothes looked clean with no damage. The counter lady was helpful and friendly. We don't mind returning to this cleaner. read more

Superior Dry Cleaners - Laundry Services Near Me - Sugar Land, Texas

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This is the best dry cleaners in the area! Not only is their dry cleaning impecable, but their costumer service is unmatched. Trish always has a smile on her face and is super kind to the costumers. She got my dry cleaning done all in one day, and prices are reasonable!! This place is my go-to! Thanks Trish!! read more

This Dry cleaning establishment posts price of $1.99 dry cleaning. I took 6 articles and the cost was $32. Very Deceitful. read more

Superior Dry Cleaners - Superior Dry Cleaners RIP OFF - Laundry Services Near Me - Sugar Land, Texas

I've recently used their services for the first time even though I've been living int the neighborhood for many years now. Compared to other cleaners nearby, their store is very well lit and clean. They even have a drive-thru. Service was quick and courteous. I brought in a pair of dressed pants that I needed to hem. It was a bummer that they didn't have a changing room. Instead, I had to change in their bathroom that was in the back. They did a good job with the hem work though. When I came to pick up via the drive-thru, the lady could have hung the garnements in the back seat for me instead of shoving it down to me in the driver's seat. Overall, I think they could improve on making this place even more superior. I would come back because they are open late and that's convenient for me. read more

I have been coming to this cleaners for over 3 years. This service has been going down hill every time I come back. Today was the last day coming to this dry cleaners. I wear mainly Ralph Lauren Polo, which is not cheap. I had s pair of shorts only worn once and had them dry clean on yesterday. I pick them up with my other clothes and got home and noticed a stain on the leg. The stain wasn't their before I took them up there. This is not the first time. They have no respect for your clothes and if they know the place a stain on your clothes, let the customer know. Can't help but see this stain. read more

Superior Dry Cleaners - Laundry Services Near Me - Sugar Land, Texas

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A little expensive but they really helped me the few times when I had rushed alterations. Also, the customer service is definitely something I appreciate. Thanks a bunch ladies! read more

I have tried many dry cleaners as I have expensive business shirts. Superior has been the best I have ever used for my dry cleaning. They are very gentle on my clothes and always go beyond the call of duty. For example, they tightened my buttons at no cost as I had to have one sowed on my vest. I have never had a single issue with them. If you care about your clothes and want a very good company at a very fair price then I highly recommend you give them a try. They are super friendly. read more

For Simple & Quick, They're The Best. In by 9, out by 5. Words to live by. Outside : Clean. Plenty of parking. Inside : Clean, simple. Pricing : Everything is typically in a 1.50-2.50 range Service : Great. Same sassy faces Side Note : I typically am only bringing polos and pants in for laundry or dry cleaning. I've been doing this for years. Not sure if I would go here for something of larger value or extravagant. For 99% of my needs, they're on point. read more

What can I say... they did it again !!! I don't even know why I go to this place. But this is the last time. Spare yourself some troubles and don't go to this place. Lost my pants first time and now misplaced my shirt. Found the shirt after giving me a heart attack about it , only to find out there is a stain on the shirt. No sympathy and all I get is " I made a little mistake." Shame place can't even get their job done properly. read more

I brought my wedding gown to alter, they did excellent job on alteration. Next month I brought it to clean, i was worried about all the stains and spots on my dress. When i got it back I was surprised, it was perfectly cleaned and had no stains. Their price is affordable and quality of work is better than highly priced cleaner. I never rate or review, but these guys deserve a 5 star. Great customer service. read more

Superior Dry Cleaners - Before & After - Laundry Services Near Me - Sugar Land, Texas

After 8 years of coming to this same dry cleaner, this new owner has ruined the business. His daughters work at the front desk and they are bratty and rude. Recently, I dropped of 20+ items (like I have done every other month for 8 years) and when I went to pick up my things almost HALF of my clothing was missing. The daughters were flippant and disrespectful, basically stating there's nothing they can do about it. I would not leave until they searched for my things. After 30 minutes and several calls to the owner (who screamed at me and told me to leave his store), one daughter walked over to a mop closet and took out my 'missing' clothes! I can only assume that my very nicely tailored, expensive clothes we're going to be soon worn by one of the daughters who is the same size as me. I was in tears by the time I left. Absolutely humiliating. read more

Came here because a friend recommended, it was pretty cool. I dropped my clothes off and it was ready that same day. Not sure of employees name but the staff was very helpful. I was skeptical about these reviews on here but it does not reflect how they work! They were awesome and i will be back for sure! read more

New ownership! I've been coming here since they've opened in the neighborhood and the service is much better now. They have affordable prices and same day service. If you get your clothes in before nine, tell them you want same day service and you can pick it up after 5pm. Super efficient! read more

I have done business with this Dry Cleaners for many years. The employees are friendly even when the Owner was not. That is why I have continued to do business with them. ****** The Ownership changed in the last six months. I have a blouse that was brought in for dry cleaning. There were no stains or damage to the black blouse when dropped off. When I picked up the dry cleaning there was no notice of damage as had been done with items in the past. I did not open the dry cleaning for a couple of days and when I pulled the blouse out it had several orange red spots on front and back of blouse. I returned it to the cleaners and Kathy the manager said she would give to the owner. When I returned to pick up other items I had left for cleaning I was told that there was a damage tag on the inside and I must not have seen it. She stated that the owner said the item came in damaged. On April 7, 2016 Owner called me stating that the garment came in damaged. He stated that he was the one who tagged the item and thought it was a butterfly design on the blouse. If that is the case why was it marked damaged? His story doesn't add up. I will no longer do business with Superior Dry Cleaners since they do not take responsibility for damage they cause to garments. This is the first time I have made a complaint about a damaged clothing item. read more

do not use this business!!! they took my pleated curtains to dry clean, charging $3 a pleat!! then when i picked up there are no pleats in my curtains anymore!!!!!!! owner didn't even bother calling me back, so unprofessional!!!! and refused to issue a refund!!!!! read more

BEWARE MANAGEMENT CHANGED!!! I dropped off my clothes Saturday and was told it would be ready for pickup on Tuesday after 6PM. I went there Tuesday and the rude guy tells me, they wont be there today, come back tomorrow. I came back wednesday around 5:30 and he said they were still not there, so come back at 7PM. I got back for the 3rd time and the van just pulled in there. I had to wait 45 min for him to unload the van himself and they dont turn on the AC. Its 100 something degrees outside, they rely on fan and keeping the door open! There was a line of people waiting for their clothes so he told all of us to go to the back and find our clothes. They messed up with lots of peoples ticket numbers so we had to individually look at clothes to figure out which one was ours. Thankfully, I found my clothes but others had clothes missing. By this time, it was after 8PM and when he was ringing me up, he told me it would costs $34, however, when i dropped my clothes off, the other girl wrote on my paper it was $18! He was trying to over charge me. First of all, i had to make 3 trips there, had to wait over an hour in no AC room, had to look for my own clothes and they were so rude and unprofessional and on top of that he overcharged me. When I told him I was only going to give him $20 and take my clothes, he THREATENED me he would call the cops on me. He is so lucky, I was in a rush, or else i would have called the cops on him. They are VERY UNPROFESSIONAL, WILL LOOSE YOUR ITEMS and WILL NOT GET YOU THE STUFF ON TIME!! AVOID THIS PLACE !!! read more

I would not recommend this cleaners. Since they changed ownership, they have lost 2 pairs of pants & 1 shirt. Horrible

The best dry cleaning service we have ever had access to. We, too, have been doing business with Superior since their opening day. All special requests have been honored from military uniforms to wedding formals. They are attentive to the customers needs and are conscientious read more

I've done business w/ "Superior" just about since they first opened and have continued to do so even though I've moved and it is no longer convenient. Over the past several months, Superior's (non) service has been getting sloppier and sloppier; wrinkled dress shirt collars, shirts getting returned w/ easily removable stains w/ a pre-wash and or soak, (but if I were to do THAT why would I use a laundry at all?) and damaged clothing returned with a note that said "Damaged BEFORE laundering" (but WHY then did they launder without contacting me first like the other laundries have done in the past???). I've complained several times to no avail by phone messages and email-with no response. The presumed owner's husband finally responded today when I sent a copy of my BBB complaint-with an email that said any more complaints on my part would be considered "harrassment" and he would take "appropriate action"!!!! WHAT genius on his part! THIS is the gratitude one can expect to receive for going out of one's way to do business with a new, fledgling Christian, minority owned business. But then after getting that new fancy-a##ed black Jag-U-ORR, I guesses they don't needs to care 'bout service no mo' *(;o)! read more

DO NOT GO HERE.. unless you want to possibly risk never seeing your clothes again! This WAS my go-to dry cleaners. It was located very close to my house and was very convenient for me. I went to these dry cleaners religiously and spent hundreds (if not thousands) of dollars there because they dry cleaned my clothes nicely. However, as of November 2012, I have not even given them one item to dry clean for me and neither have any of my family or friends. In November 2012, I ended up with someone else's shirt and my pants (from BANANA REPUBLIC which valued about $75 and that I wore to work every week) were missing. I went back to the store and returned the shirt that belonged to someone else, and I was told that they would try to find my shirt. Well, the customer service I received after that point was the WORST customer service I have ever received in my life. Every time I would go into the store to check on the status of my pants, they would give me the run around. One day, they would tell me they are still researching the issue and the next day they would tell me that they are waiting on their insurance company to respond about my claim. In addition, they constantly told me that they would call me and follow up regarding my missing pants---which they NEVER did! Finally, after several attempts of trying to get my pants back, in March 2013, I went into the store and asked them the status and the owner told me that there was nothing she can do for me and that they are going to stick to the store policy which is to check your items before you leave. I will admit that when I go to a new place, I make sure that each and every one of my items that I dropped off is there (and cleaned properly for that matter), but I had started to trust this dry cleaners b/c I had been going to them for over a year. So, I will admit that it was my mistake that I didn't check all twelve of the items that I had gotten back on the day in November when I went to pick up my last batch of dry cleaning from this company. I am understanding of the fact that sometimes mistakes can happen. BUT OWN UP TO THEM!!! This company did ABSOLUTELY NOTHING for me after they lost my pants. I didn't receive a credit to the dry cleaners nor did I receive anything in place of the pants. No compensation.. no NOTHING! NEVER AGAIN will I go to this company. And, I had a lot of friends who used to dry clean their clothes here, but will never go back again after this incident. After all, nobody wants to give their expensive clothes to a dry cleaners who loses their stuff. I will be reporting this company to the better business bureau, and I hope that no one else experiences the same thing that I did with this company. DO NOT GO HERE!!! read more

this dry cleaners has drive though, A/C, nice customer services. They take good cares of your clothes .it is done on the plan, not sent elsewhere like other places. I will come back to use their services. read more

If there were an option for 0 stars, that's what I'd choose. I have been going here for a while, since their location is convenient and service WAS reliable. I brought in a $400 dress that I'd only worn once. When I arrived to pick it up, I was told that the black dye had bled onto the white stripes on the dress. I was further instructed that it was MY FAULT for not telling them that the dress was new. Furthermore, they explained that they were not liable for such damage, but would try cleaning it over the next couple days. 3 days later I attempted once again to pick up the dress, but this time was told that the orange was now bleeding onto the white. Frustrated, I asked when the dress would be ready. I was told to come back later that day around closing. As instructed, I arrived half an hour before closing. This guy tells me that he cannot find my order in the system and that he does not have my dress. I'm seriously angry at this point, but I wait out the weekend and return on Monday. Now, I have a ruined dress with no explanation or even an apology from anyone. I'm told if I want to speak to a manager, I need to show up in the morning when they open. I do not understand how a PROFESSIONAL establishment conducts business in such a manner. I will not return and highly advise against doing business here. read more