The doctor was magnificen; however, the assistant at intake was significantly incompetent,…read moreresulting in unnecessarily long appointment time. Young blonde assistant entered prescription in error, causing issues with Rx delivery and did not know how to raise seat in the exam chair and could not identify that the patient had appintment on subsequent visit a ttimne of suabsequent until brought to patiens attention resulting in 2 appintments on same day at 3 and 4:15! she needd training or replacement and i don not have time to reiterate additional items as salty receptionlaack of coooperation with patient requests and avoidance of typical patient service regarding shoe removal repalcenent and equipment operationl

Great experience at SureStep Medical Center. The staff was friendly and efficient, and Dr. Robert…read moreBrarens was thorough, knowledgeable, and took the time to explain everything clearly. I felt well cared for and never rushed. Highly recommend.

Bio works is awesome. I've gotten orthotics from Steve for years, and he always finds a way to fit…read moreme in when I'm home from college. Additionally, he is awesome at adjusting my orthotics based on where I'm feeling pain in the foot. Highly recommend!

Bioworks billing is not customer friendly. I would not do business with them again…read more I got orthotics for my daughter. They charged $185.00 for each for a total of $370. I assume this is in-line with industry standards. After insurance paid their share I was sent a bill for $39.46 in June. After tracking down the insurance payment, I paid the bill in August. In September a debt collector started harassing me for a $15 late fee. The debt collection never asked for me to pay the bill (because it was already paid). I called customer service and they refused to waive the fee and call off the debt collection agency. I pay numerous medical bills and have never incurred worse customer service.

10/10 I have never had a bad experience with Beacon. Everyone is very professional and kind…read more Plenty of parking, easy to locate where you need to go through the building, large seating room, free coffee, comfortable seating, and free wifi. Check in was quick, prep was even quicker, and the entire time my son was in surgery I knew what stage he was in. After surgery they called me while I was in the waiting room to go over the procedure amd any questions I had. Recovery the ladies were amazing and answered everything I came up with after already being asked lol. They quickly got us discharged but did not rush us, we were ready lol.

This review is for the billing department, OrthoAlliance. First, make sure any payments you made…read moreare applied to your statement. Over $1,000 paid wasn't shown on my statement. When they apply it, make sure you get an itemized copy "PRIOR" to making a payment. When I received my revised bill, they applied part of the $1,000 to an item that insurance covered and had already paid100%. I had to ask for "another" statement, and it was "wrong". I had to walk the billing person through the payments I made and what those payments covered. They spread your payment throughout multiple items. I paid each bill (online) that I had in my hand at the time in FULL, as long as it matched up with my insurance coverage, which I check online before paying. When the next bill came, it showed some of the line items had a balance. So I called "again" and finally got it worked out. I've NEVER had an invoice like this, where they take your payment made and instead of applying it to the item for the exact amount due, they decide to spread the love around. Why?? My guess it there were other changes, but I haven't received the invoice yet. But again, Why?? Makes no sense.

If you are unfortunate enough to find yourself in the position of requiring Physical Therapy, at…read moreleast there is a preeminent facility to serve your needs. Oxford'-Maineville was an outstanding choice for me and I highly recommend for you. The staff of highly trained acclaimed therapists (specifically Chris & Nate) and all others who assisted did an admirable job of healing my knee- and assisting me as other issues cropped up. They made the process enjoyable rather that becoming a six month arduous journey. Be prepared to put in the work, and you are only doing yourself a disservice if you do not complete your home exercises. Do yourself a favor and choose Oxford Maineville for your rehabilitation! Good Luck with your journey....SKOL VIKINGS

This is not your ordinary physical therapy. These people are extremely personable and so easy to…read moretalk to. When I was told I needed to go to physical therapy after my surgery, I cringed; I hated physical therapy. Oxford pt changed that! They made the environment fun and gave me exercises that were on my level. You will never fell judged. I would recommend these guys to anyone I know, hands down the best pt around!

I saw Dr Titkoe for the first time today and I am very hopeful that she will be able to help me…read more She was very kind and attentive, as was Michelle. she told me more about my foot issues than anyone in the past year. very appreciated!

Dr. Titko and staff are friendly and professional. She really listened to understand me as a…read moreperson. Thanks to Dr. Titko I am able to continue my passion of distance running. I am pleased with the care and attention that I receive. It's nice because she is a runner as well so I trust she understands what I need. I'm impressed that Dr. Titko participates in mentoring and a job shadowing program to build the dreams of the next generation of physicians. She always makes time for me and I am more than a chart. I highly recommend Dr. Titko and staff .