DO NOT COME TO THIS UPS! If your box is slightly too big they will refuse to take it or tape it for…read moreyou... every other UPS store has been more than willing to help me tape any size box. The gentleman was very rude, save yourself and go somewhere else!! EDIT - read other reviews! This owner is cheap and can't even spare a couple of Pennies to tape a box! Look at the reply! Smh. Business practices like that will come back to bite you sir, what goes around comes around.

The owner and his son are always extremely helpful and kind. Due to my disabilities, I can't always…read morecarry a box inside myself... They have carried it from my car for me. They have great hours, open 7 days a week.

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I've always had a great and fast experience with the staff here. I've only had to do Amazon returns…read moreand they're really polite.

The only place in Jacksonville I will use to ship my packages. Best customer service and convenient…read morelocation!

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

This FedEx location always goes above and beyond! I have actioned several print services here and…read moreevery time they have been so helpful with my questions. For regular prints, I never have any issue sending them from my home computer and picking up within a couple hours. For my more complicated prints, I have needed to ask for everything from help printing a physical receipt, formatting to print a certain way, cutting properly, and even sending my order to a different location when servers where down. On top of that, I am often able to find coupons online which is helpful for keeping costs low for when my work is for a non-profit or small organization. I love having to stop into this FedEx location, everyone is always so nice, helpful, and they have everything I need to get my print jobs done well and in a timely manner.

I just needed to pick up a package I ordered from Lowe's but had to reroute to this location as it…read morewas a big package I didn't want sitting outside my home. As soon as I walked in a young man asked if I was dropping off or picking up. I told him I was picking up and told him my last name. He went to the back to check then came back asking if I had a vehicle large enough to hold it. I pointed out my car and he said "Ok, I'll be right back". He got the package on a dolly, checked out my ID and scanned the box, then wheeled it out to my SUV and loaded it in the trunk. I was fully prepared to do all this myself as I was told that they don't have a policy to load it in your vehicle for you and I had a dolly, but before I could say anything he did it all for me. I thanked him so much and we wished each other a good weekend. I wish I could have gotten that young man's name. Thank you so much!

Needed help with a U-Haul reservation. Ray was amazing and very helpful. He saved the day! We were…read moreable to get everything we needed. Great customer service.

From the owner: We offer a wide range of services, including packing, shipping, mailbox rentals, copy and print…read moreservices, passport photos, and notary services.

Been here twice. Both times the employees weren't very nice or welcoming. The first time I had to…read morewait 5 minutes or anyone to even acknowledge me, I knocked on doors before someone yelled " I'm coming" (I could hear people talking/ joking in the back)... the second time there were 5 people ahead of me in line and 4-6 more people came in while I was waiting. They're not very efficient, or care to get things done quickly. Also, I don't understand why this building does not have A/C?

I have never had such a pleasant experience at a FedEx center! I ordered a new laptop and it…read morecouldn't be delivered without my signature so I needed to go pick it up. I found this location very easy to find on Salisbury between Bowden and Butler. When I walked in there was no line! I was sure there would be a wait as the one on Pritchard always has a wait. Also I noticed the employees were smiling and laughing. They made pleasant conversation, checked my ID and got my package for me. It was such an easy and pleasant experience. They also have shipping supplies. If you don't want to use a FedEx box, they sell plain brown boxes as well as tape and other supplies which actually aren't too expensive. I would definitely recommend this location for shipping and if you need to pick up a package and can choose a location, this one is great.

Shivam is super quick, friendly, and personable!!!! Appreciate the great customer service :)read more

This UPS store is really understaffed, and the couple of employees present, though clearly doing…read moretheir best, do not seem to have received proper full training in Livescan fingerprinting and seemed almost as confused and stressed as I was. I endured over 40 minutes of misery and a severe panic attack which could have been entirely avoided if only someone trained was able to assist the whole time, which the Livescan guy on the phone told me was supposed to be required anyway! Constantly, more customers would come in with other things and the two UPS employees would be forced to go deal with them, passing me off to the Livescan guy on the phone who had limited ability to help due to not being physically present. The employees were kind and understanding but that is no substitute for having more than two employees in the UPS store so that one of them can help with the Livescan machine while others attend to customers with packages. I've never seen an UPS store with fewer than 3 employees even if it didn't offer this service. It's unfair to customers and employees to understaff so severely.

This location has the best manager, and you can tell by how knowledgeable and happy his staff is…read more They were more helpful than any office store I've ever been to and that's saying a lot, because I love my UPS store in Cobblestone Plaza. This location is clean and smoothly ran.

Easy printing here at FEDEX Baymeadows/Southside as parking is never an issue…read more Quality materials including the 8.5 size paper and they have awesome books and learning material that I have purchased here before. Excellent value for the price. Great service from Stephen as he was very helpful and made sure I had everything on my list.

I chose this location to get my fingerprinting done today because I have been here before & was…read morevery pleased with the personnel, the store owner, & the way her employees work so well together. It's a very smooth operation... I can honestly say they put the customer first. This is a busy store, but the owner & her employees have an incredible system & work together so well. They were able to get everyone taken care of without a hitch. My fingerprinting appointment was at 1:30 pm & I was taken right on time. The young lady who did my fingerprinting was very nice, professional & explained to me that they use digital fingerprinting for the company that requested my fingerprints. That was a pleasant surprise because I was dreading the black ink on my 10 fingers!

Customer service was extremely disappointing. The employee assisting me never made eye contact and…read morecame across careless throughout the entire interaction. All of the employees working at the counter were pre occupied with personal conversations the entire time, repeatedly interrupting the process of shipping my package. I understand that employees chat with coworkers throughout the day like we all do but there is a difference between casual conversation and making a customer feel like they're interrupting something more important. The employee would type part of my address, turn around to continue her conversation, weigh my package, turn around again to talk to her coworkers, and repeat the cycle throughout the transaction. What should have been a simple shipment took approximately 12 minutes to place a single item in a bag and print a shipping label because the employees seemed far more focused on their personal conversations than the customer standing in front of them. To make matters worse after I paid the employee handed me my tracking receipt and immediately walked away without saying a word no "You're all set," no confirmation that the transaction was complete .nothing. She simply walked away to continue her conversation that i interrupted leaving me standing there wondering if there was anything else I needed to do. Eventually, I just shrugged and left. Professionalism, basic communication, and customer acknowledgment were completely lacking during this visit.