First time was great, solid job. Second time was even better. I needed to check out of a place I was renting and we had a couple schedule hurdles. These guys worked around me and provided. Couldn't recommend enough, personal contact and service delivered exceptionally twice! read more

I was willing to give them a try, but they make it impossible to contact them via email! You have to set up a date and time for the cleaning - which I'm not ready for - and if you try to email them through their "contact us" you have to give all your personal info (including address) and agree to their terms of service. I just want to know if they come to my neighborhood. If the map on Yelp is accurate, they do not. If they make it this hard to try to do business with them, I will gladly go to a competitor!! read more

I have to give this place props for doing a wonderful job on getting our carpets clean. We have two little kids who like to run amuck in the play room and, even though we don't allow shoes on the carpet, it can get to looking a bit drab. The staff they sent out was running late but did call in advance to advise me of the issue. The carpets looked great, dried quickly, and no overwhelming chemical smell/feel. My only little complaint (oh so little) is that it seemed to take a long time but given how nice it looked I was not too upset. Also, since we had a large portion of carpet cleaned we were also given a bottle of stain remover - Nice! When we need the carpets cleaned again we will definitely use Oxi Fresh! read more

I used steam cleaners in the past and they don't compare to OxiFresh. My carpets dried in about an hour and the stains didn't come back. If you are on the fence about a carpet cleaning company try these guys! I'm a customer for life! read more

I chose this company because of its claim of a quick-drying process. I had a 1:00 pm appointment last Friday. At 1:30, they had not shown up. I called the company and was told if they didn't show up in five minutes to call her back. They didn't show up and my husband called again, and a different woman answered. She said the first woman was busy, so she would call the technician and call my husband back. My husband confirmed our phone number with her. She never called back. After several more minutes, my husband called again and was told by another woman she would call the owner and get back to him. Again, our phone number was confirmed. And again, no one called us back, ever, and the technician never showed up. I understand things can come up... broken equipment, illness, etc. But there is no excuse or understanding when no one followed up on calling us back. I question the company's ability to do a great job on the carpet if they can't even follow up with a customer... after three phone calls. Now our house is a mess with everything moved off the carpets in anticipation of the carpets being cleaned. We will live this way for a week while waiting for our appointment with a different company. read more

If I could give less than one star I would. This is the most disappointing consumer service I have ever paid for. The guy showed up with a small cleaner that looked like the ones you buy at any big box store. He used my hot water and Told me when he was done that they would "lighten in a few hours" and to vacuum after. He tracked dirty water on to my file floors but I let this all slide in hopes that in a few hours my carpet would look better. In a few hours it began to smell. Like dirty water and urine. A day later the smell intensified and the carpet did not lighten. I found NEW spots, that I was able to clean on my own with store bought carpet cleaner. These were "hidden" under a piece of furniture that he moved to "clean" under and never replaced. I vacuumed and the carpets remain crunchy, dirty and smelly. I will be having someone else come out this week to redo the job. I plan to call and complain tomorrow. read more

I have used OxiFresh ABQ several times for my home and once on my car's upholstery, and will continue to use them because I love the results. I have a dog that manages to leave all kinds of stains on my carpet, not to mention all the dirt that he grounds into his favorite lounging spots. The great thing about OxiFresh is not only have they managed to remove all of his stains, but also, their system is different than the typical steam-cleaning method, so my house is never humid and musty afterward and I don't have to vacate or refrain from walking on it for any period of time. My carpets have looked like new every time. They also cleaned the upholstery on my car for less than a detailing would cost. I had a bottle of champagne explode in the trunk, and they managed to eliminate all residue and signs of it! The techs have always been very polite, professional and punctual. Overall, I'm very impressed with this company and have no reservations recommending them to anyone who needs carpet/floor/upholstery cleaning. read more

I used their service recently before moving into my home and it was amazing. The carpets were clean and fresh, not crusty like places I have used in the past. Will definitely being using them again and would recommend them to anyone. read more

This company knows what customer service is all about. We used them to clean my grandparents soiled white carpets. Their service is kind and helpful. The carpets dried quickly and looked like new when they were done. Everyone in our family now uses them and of course my grandparents are repeat customers! Awesome local company! read more

I had these people clean my carpet. A very nice young fellow came in, placed a very light mist on the carpet, then proceeded to rake it. No extraction, no deep cleaning, just a surface clean that made it look ok for about an hour. I used my home carpet cleaner & extracted dirt & who knows what else. TERRIBLE JOB!! After I complained I got an email from the owner who offered to rectify the situation either with a reclean (haha) or a refund. I responded & told him I wanted a refund. That was the end of our communication. He never replied. So, I am out $110.00 & had to clean my own carpet. DO NOT USE THIS COMPANY OR BELIEVE THE SPIEL!! TO ME IT'S A HUGE SCAM!! read more

I recently used oxi clean on my carpets and will not use any other type of carpet cleaning company again. My carpets have never looked so good! I am so happy I discovered this product and most of all this company. Their customer service was excellent from scheduling to the actual cleaning of my carpets. They have great staff and products. Thank you! read more