Cassie at Dockery was so friendly and helpful in us picking out the carpet and then her two…read morefastidious installers were on time & made quick work of the installation in less than four hours! I'm so happy for the service and the price we paid! Highly recommend Dockery Abbey!

Phenomenal customer service and an awesome product, highly recommend Dockery Abbey Carpet &…read moreFlooring!!! We worked with Mark from our very first visit to the store front. He is extremely knowledgeable and helped us choose the best carpet product to stand up to a 100-year-old home transformation. Mark gave us an initial estimate that was not only affordable but included a much better product than any other local competitor. Mark followed up at our home for measurements and we were able to get an install date around two terribly busy schedules. In fact, they even called and offered to work around an install date convenient to our schedules within at least a one-week schedule. Mark's install crew did a full demo of our current flooring, and haul away. Even though our old flooring had been installed poorly and required a tremendous amount of extra labor, Mark stuck to his word and it was all included in our price. I will be referring Mark and Dockery Abbey Carpet & Flooring to all my friends and family and it will be the only flooring store we use from now on.

We had a great experience with the whole team. Tresha was our main contact, and we'd highly…read morerecommend them. They were helpful, reliable and did a great job with installation as well!

They did our kitchen countertops and did an outstanding job. The installers went above and beyond…read moreto make sure everything was level. When a small chip was found a couple of weeks after install, the installers came back out and repaired it, no charge. You can't see where the repair was made. These guys are good.

We went to Winco in Johnson City and had a wonderful visit. The sales person who helped us select…read morematerials for our shower remodel was very knowledgeable, helpful, and professional. We came away with everything we needed and were happy with our selections. They had a mock up of a shower which was extremely helpful to see. Excellent experience with Winco. Katherine and Wes Waters Meadowview, Va.

Choosing tile is a daunting and overwhelming task because there is simply too much choice. We met…read moreour tile contractor at Winco in Johnson City to finalize our tile selections for our bathroom renovations. He introduced us to Betty, a lovely woman who is extremely knowledgeable about tile, color and overall aesthetic styles. After having spent many hours and several visits to other tile stores to narrow down tile choices we sort of liked, Betty guided us through the process and brought it all together for us in about 2 hours with selections we loved. She made it look easy. The long drive from NC was totally worth it, as it's rare to find her level of knowledge and experience. Thank you, Betty & Winco.

Wow!!! Ron sets the bar for best experience ever with a contractor. We purchased a vacation home…read morein Sunriver and walked through it together with Ron, decribing our vision and leaning on his expertise. We love that he approaches his business as a partnership with the client, offering design, material and labor options. Ron always shares the pros/cons for an informed decision and is extremely communicative so we always knew how things were tracking. The vision was delivered, including some added scope, on the agreed timeline and price structure. So unreal! Here are some specifics on our project. We decided to replace all of the flooring, build a new kitchen island, create a focal fireplace facade and paint the entire interior. Ron knew we intended for this to be a short-term rental as well so every step along the way he made recommendations of materials that would accomplish the look we wanted to achieve and also provide the durability necessary for renters. We personally wanted to dedicate several weekends towards doing some of the improvements ourselves and Ron was amazing about embracing that and working through the schedule together. During those weekends I often found new projects that slightly expanded the scope, which Ron always accommodated. Since everything is a handshake with him, there was never a mess of change order agreements; he just adjusted his work plans and reflected the new work in the billing. Working with Ron from about 200 miles away felt like we were working with a next door neighbor. He has become our friend through this process and still holds a key to our home. In fact, we recently contacted him for a small outdoor project that he readily squeezed into his already busy schedule and we are so pleased to know that piece of our home is now up to code and build to withstand the Central Oregon elements. Bravo Ron!

Ron was the only one that could have built our "stairs" up to our loft in a creative and safe way…read more The result blended perfectly with our space and everyone loves the result. Ron builds with detail and thought beyond your imagination. He worked on the job when we weren't there and treated our place like it was his own. I will definitely use him again. We feel so lucky to have found him.

Im extremely happy with the professionalism of this business. I had my bathroom remodeled and my…read morekitchen backsplash done. It looks absolutely amazing.

From the owner: Hello friends. Thank you for considering BB Marble & Tile. We have over 20 years of experience in…read morethe tile trade. Our services range from just a simple backsplash to heated floors, custom showers, pool decks. Call the pros for all of your tile needs and thank you in advance.

Long time family business that values only their customers over their reputation. Posting on behalf…read moreof older generations of citizens I work with in my industry. (I cannot tell you how many times I've been made to promise I will use their services when I become a homebuyer soon!) Also have had the pleasure of working with their very personable, affable and caring employees and owners. 10/10 would recommend to a friends and family members! -David H.

So glad that I came to see Mrs. Debbie. Her price beat everybody in the tri-cities area. I am…read morevery happy with the product. The quality and finish of my flooring is top tier and will last for my lifetime. She ordered my flooring and it arrived in just a few days. When I arrived for pick-up the forklift and operator were ready right when I got there to begin loading the trailer. I definitely recommend Sims Hardwood Flooring and Stairs and will come back when I need more flooring.

I needed a handyman to make a small repair to an area of soffit at my Mother's home and I needed…read morethe work done quickly while I was visiting from out of town. I found Dale by doing a web search and noticed the excellent recent review. I also noted that he was local and so I called. He answered promptly and I described the issue. He was at the house two hours later and shortly after that the problem was solved. His work was good and his price was reasonable. I have placed his card on Mother's refrigerator as well as in my address book because we will use him again. Very pleased!

Called Johnson City Handyman to do some outside work for me. The first ...yes first appointment…read morethey were a no show, when i called to ask why they hadn't come i was given a round about story which they blamed me for not making it clear that it was an actual appointment! So I made an appointment with them (making it very clear i wanted them to show up) and again, nobody showed up. If you feel your time is valuable don't waste it calling these people because they obviously don't care about your time.