Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

very rude and was immediately hung up in my face with no type of good customer service during the…read morecall he didn't even allow me to really say anything after giving me the information that I asked about pertaining a tire I couldn't give a simple "thank you for your help" or anything he just hung up in my face no have a great day or anything.

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.

I want to start this off by saying they have been great folks to work with over the years. I spent…read morea lot of money and worked with them almost exclusviely with both of my families cars. But my last exerience was one that I cannot help but be infuratied by. I had an issue where my 2012 Highlander AC went out in July and it was $2700.00 to fix. So I agreed and they did the work. When I took the car in the heater worked fine and prior to the AC going out the temperature control worked without any issues. They "fixed" the AC and it blew ice cold which was great for July. I noticed immediately that you couldn't regulate the temperature at all but life was busy and in hindsight I should have turned right around and took it back in. Fast forward two months when I had a blowout, I took it back in and alerted them to the issue's (no temp control and heater is out). They mulled it over and said it was a completely different issue and wanted another $2700. If they had test run the system after "fixing" the AC, they would have noticed something was off. Or maybe they did and just pushed it out anyways? They claim to warrenty their work but that didn't hold up here either. No attempt whatsoever to meet me in the middle. Nothing except a "sorry, completely different issue so another $2700.00". Not a good look Rob'e Man's.

Not every experience at a parts/service business will be exceptional, but Pierce et al WILL go…read moreabove and beyond for you! They solved a problem my inherited truck has been having for something like ten years and found a part that's long out-of-production to do it. We trust them with all three of our vehicles. Couldn't ask for better!

Have taken vehicles here 3 times. 1st time was great, no issues and fair priced. 2nd time only half…read morethr work was completed due to staffing . 3rd time. Even after calling the day before and being told a alignment and rotation and balance would be no problem. Each visit car was dropped off at 330 am. On third visit at 3 pm I called and vehicle had yet to be touched. Went and picked up and went elsewhere. They seem to be to busy to get work done. So maybe look elsewhere if your anticipating a timely turnaround

Absolutely the best!! My grandson is a student in Birmingham and had some issues with his older…read moremodel Jeep. Mike at Vestavia Auto Service made absolutely sure he would not be stranded on the side of the road. The Jeep had issues beyond the initial diagnosis, but Mike stayed with it and was able to get things fixed and get him back on the road. I am confident all issues were addressed and am thankful to know of a mechanic of this caliber while my grandson is 700 miles away at college. I had read about Honesty and Integrity in previous reviews, and that is what convinced me to have the Jeep taken there. I can attest that Mike is an honest mechanic with integrity. He couldn't have been in business as long as he has without that honesty. Thank you Mike and Vestavia Auto Service for your help.

What you wish for in a mechanic. Honest, fair, and full of integrity. Took my wife's car here for…read moresome new headlights and a 100,000 mile tune up. All of Keith's recommendations were appropriate and... best of all... the fairest price I could find. I'd pay double for the quality of work and quality of people that worked on her car. I'll be back with my truck, and that is the greatest compliment I could give them! Look no further, take your car here for peace of mind that it'll get taken care of correctly AND quickly! Of note: they are operating out of a shop in Trussville right now with address - 7315 Gadsden Hwy

Horrible experience both times I've been here. They lost my keys the first time and the most recent…read moretime they charged me for nothing and when I got my car back the whole thing was locked up and would not start. Do NOT take your car here. Would give zero stars if I could.

Saturday at 5 p.m.: My alternator failed as I was leaving town and I limped into the closest auto…read morerepair, which happened to be Pep Boys. I was told I should have a diagnosis by 6 p.m. All good so far. Forty-five minutes later, my car hadn't been touched. When I inquired, I was told I could blame the technician who didn't come in (and who was fired). I blamed the person checking me in for not be forthright with me, but I was assured that the next day (Sunday) I would be first in line. Sunday: The next day I was told that a technician had not come in and nothing would happen until Monday. I was told two master techs and the manager would be in. I calmly shared my disappointment at the inefficiency and misdirection I had experienced from Pep Boys. I considered towing my vehicle elsewhere, but it being Sunday decided to give it one more day. Monday: They worked on my vehicle, but had to wait for the part, so it wasn't ready. Tuesday: I got a call at 9:28 a.m. that my vehicle was ready, fully two days later than promised. The employees were nice enough, but the actual service eroded my confidence in Pep Boys. Sorry, I won't be back.

Outstanding service and genuine care! While driving two…read morehours from home, a warning light suddenly came on in my car. I found Auto Repair 74 online and gave them a call, worried I wouldn't find help on a Friday afternoon. To my surprise, they welcomed me to bring the car in right away. As soon as I arrived, they quickly checked the electrical system. Bobby even offered me a ride to a nearby restaurant so I could grab lunch while they diagnosed the issue--such a thoughtful gesture! Before I'd even finished eating, I received a message letting me know the car was running smoothly again. They also explained what to watch for and what to do if the light reappeared. The perfect ending? No charge! I can't say enough good things about their professionalism, kindness, and efficiency. If I ever have car trouble in Birmingham again, I know exactly where I'm going. Highly recommended!

From the owner: Auto Repair 74 specializes in vehicles maintenance and repair. We take pride in offering high…read morequality service, always with a smile and a positive attitude. We work with honesty, ensuring that every customer receives an accurate diagnosis and effective solutions at a fair price. Auto Repair 74 team is committed to helping people and ensuring that every customer feels valued and care for. Come and experience the peace of mind of leaving your vehicle in the hands of professionals who truly care about you and your safety on the road.

Due to some damage to my car, I was needing an estimate. I called around to see how quickly and…read moreeasily I can get an estimate or two. Homewood auto body does not require an appointment to get an estimate. I was really appreciative of that fact and flexibility. When I arrived a little after four and walked into the office, a friendly man named Hubert greeted me and asked me how he could help me. . He immediately went out and assessed my vehicle and within 10 minutes or so I was on my way with a printed document for the repair estimate. Super convenient. Friendly people. And the parking lot was packed so that tells me a lot about the work they do and the reputation they have. Besides, their wall is full of accolades for who they are as a business!

I am highly dissatisfied with the service I received from Homewood Autobody Specialist. I requested…read morean estimate to have the entire exterior body work completed on my car. I was quoted and paid $9,897 in cash under the clear impression that this covered the full job. When I picked up my car, it still had scratches and an entire unfinished patch on the roof. When I brought this up, I was told those areas "were not included in the estimate." This explanation is unacceptable. For nearly $10,000, no customer should walk away with visible, unaddressed damage--especially when I was upfront about wanting the complete body work done. I am hurt and extremely upset and feel as if my money was waisted I had to take another vehicle of mine to classic collision which is were my insurance referred me to 0 issues and they sent me daily updates and pictures of what the were doing so if you would like a better option then Classic Collision is were you should go Although the staff at homewood auto was polite, professionalism goes beyond manners. It means delivering what was promised and standing behind your work. Unfortunately, that did not happen here. I will not return to this business, nor will I recommend them to others. Customers deserve better accountability and integrity than what I experienced. AND AS I STATED IF I ASKED YOU TO DO THE ENTIRE OUTER BODY OF THE CAR AND YOU FAIL TO INCLUDE IT IN THE ORIGINAL ESTAMINET KNOWING THAT I DONT CLEARLY KNOW WHAT YOU ARE WRITING SHOW POOR PERFORMANCE THAT IS YOU JOB BUT NO WORRIES I TOOK IT TO CLASSIC COLLISION AND THEY ARE CURRENTLY CORRECTING ALL THE INSSUE HERE IS YOUR WARNING DO NOT GO HER EVER!!! THEY ARE VERY POLITE BUT THE WORK ITSELF IS HORRIFIC!!!

Picked up a nail in area which prohibited patching. I was greeted by the staff, they asked how they…read morecould be of assistance. Great start so far. Avery inspected the tire and confirmed my assumption. The Road Hazard addressed 80% or more of a new tire. Handed over the keys and took a seat in the lobby, which was clean. Avery kept me up dated of the progress and the Life Time Alignment would pay for the required alignment. Avery and team is another reason why we are long time customers of Firestone Complete Auto Care. Thanks, Avery!

I came to this location to get a tire plugged, they told me there was a 45min to an hour wait. I…read moregot there at 12:30pm and it is now 3:09pm and they are just now taking my truck back. They let two cars which came after me go before me (NO APPOINTMENT). One of the vehicles that went before me was towed in from the side of the freeway (BMW). When I brought this to their attention they said "let me check" and never came back with an answer. I will NEVER bring my vehicle back to this shop.

amazing professional and in your driveway. what more could you ask for! Steven is extreemly…read morequalified.

From the owner: Cuvelier MotorCare is a mobile auto repair business team staffed by certified professionals who…read morecome directly to you. With just a call, you can have expert mechanical and electrical work done on your vehicle at home, work, or roadside, saving you the time, cost, and hassle of visiting a shop or dealership. We provide affordable solutions with reliable results, making car care easier and more accessible than ever.