My father was admitted for rehab to help him get his strength back after a fall. When you first…read moreenter the facility you are met with a friendly receptionist, hardwood floors with decorations straight out of a magazine and a fancy coffee maker. I was so relieved! But when you pass the locked double doors that separate the public from the patients I realized the owners were just putting lipstick on a pig. It looks old, horrible, depressing and it smells like urine! When I was able to go back to my fathers room I noticed that he didn't have a pillow or blanket. His roommate said that they had to bring one from home. Well off to the store I go to get what should be supplied by the nursing home. I felt so bad leaving him there for the night! I went home and described to my husband how bad the place seemed and cried. My dad ended up only staying one night. He said the bed was so lumpy his back was killing him in the morning. All night long patients in other rooms were moaning. He didn't get any rest at all. It was my dad's decision to go to the rehab facility. He didn't want to be a burden (his words) but when he told me he didn't think he could stay there I felt like a weight had been lifted off my chest! I immediately went to tell his nurse that we weren't staying (she didn't seem surprised) and I had his things packed up and out the door. The social worker was running after me to get his discharge paper signed. I probably should have waited for her to come to the room or went to her office but I just wanted us out of that place! I felt so much better knowing he'd be at my house recovering and getting home health and rehab. If you are thinking of putting a loved one in this rehab center - don't. Just don't. It smells. It's old. Patients seem to be miserable. You have to supply your own pillows and blankets. I know sometime you don't have a choice but to accept the only opening that is available but....

My mom was there for over a year and we were all very pleased! My mom is very picky and she was…read morereally happy and comfy there. The staff is super nice and will treat you like family. My mother's needs were taken care of with no complaints from her or my dad or myself. Our family would most certainly recommend this facility! Oh and here is a plus*** soon after my mom left there, the facility had a makeover and it looks incredible! It looks so much better and updated and it smells fresh and clean and my mother even makes my dad take her back so she can visit with her friends there (the staff).... Great experience for us!

Jennifer is simply amazing! She stepped right in showed true patient care and I appreciate her so…read moremuch! Dr. Bigby is the truth. She loves what she does, it's very attentive, and takes very good care of our babies! Thank you ladies for being who you are and serving our children!!!!

I have always been annoyed by the ridiculously long wait times for each appointment (30-45+ I'm the…read morewaiting room and 15-20 minutes in the exam room). However the only saving grace WAS Dr. Bigby. After today I'm moving practices because my appointment which was booked months ago was removed from the schedule without warning. My husband and I both took off from work to attend our appointment only to find that the office dropped us because they claim they couldn't confirm my appointment since my voicemail was not set up (new phone). However they made no attempt to contact my husband or call our home #. Instead of apologizing for their mistake the Office Manager lied and claimed it was an office policy I had signed. When I asked to see the written policy I was then told the population they serve does not show up so this is what they pivoted to. Still with no apology. Clearly this place is not a fit because my husband and I keep our appointments; I'm not sure what population the Office Manager was referring to. I would not recommend this place to any parent who values their time and expects their doctor's office to act professionally.

My mother was a resident at Prema at Ashton Hills (previously The Oaks at Ashton Hills) for a year…read moreand a half. She passed away last month and upon reflection of our time there, I have to say this community is wonderful and I love and respect the people who run this facility. We moved my mom from another assisted living place that we were not fond of. Lindsey (activities director) is phenomenal! She plans interesting activities inside the complex as well as taking residents out into the community as well. My mom has gone to get manicures and pedicures, lunches, plays, local stores, and just going on "joy rides" to see Christmas lights. My mom LOVED Lindsey. As time went on and my mom didn't want to take her medicine, Lindsey would come to the rescue and always got my mom to take it if I wasn't around. She is super creative in facilitating different activities within the complex too. Heather, the nurse has been great as well. As my mom began to deteriorate, Heather was always there to help me with any questions and to give me the mental support that I needed. She guided me and help me to make all the arrangements for mom to come home to Prema from the hospital at the end. (And my mom did want to go home from the hospital.) She was always available to me and never was short or impatient with me. Heather the director is also a sweet and loving lady. She brings her two dogs to work and my mom and I loved seeing them. She always would see me if I had any questions from billing to personnel. As she has said to me once, "I got you." and she always did. Even Shawn who works at the front desk (after being promoted) would go check on my mom. As well as Shawn and Phoebe (the dynamic duo) who took such good care to my mom on a daily and weekly basis. My mom was able to do her physical and occupational therapy on site as well. My mom was a "faller" and the Prema team did so many wonderful things to keep her on her feet in lieu of a wheelchair. She stayed on her feet almost to the end. Keon, Ebony and Oliver, are amazing. The other residents are also very friendly and open. Mom developed a very special friendship with another lady and they would sit and talk or sometimes just sit and watch people come in and out for hours or until the next activity! :) Thank you Prema at Ashton Hill for being such an important and wonderful part of my mom's life as well as my own. My husband and I always say that when our time comes we will be checking into Prema too!

Over the last 3 months, we have had to file more than 10 different complaints with the director…read moreSharon about my aunt not having toilet paper and her mom not being cleaned. They are supposed to call us if they can't get her to shower weeks go by without anyone contacting us. They tell us that they have a checklist but they can not show it to us. When we confront them their exact words are "we do what you have to do". If you want your relatives not taken care of then this is the facility I recommend

Great place to hangout! Love this place!!!! Good food, good vibes and GREAT fun!!! The best place…read morefor people to just, you know, hangout! The establishment is clean, hip and just great! Love hanging out there!

With the craziness of the Coronovirus, we hesitated going to the ER. But had to. It is a Sunday…read morein rural Georgia. Extremely professional and on top of the situation. The nurse took us away from the other patients and We immediately got care. All questions were answered, treatment done and medicines were prescribed quickly. Dr. Collins listened and genuinely took care of us.

The staff were great. They took excellent care of me…read more Thanks for helping me when I was sick and in pain.

I absolutely LOVE the doctors and nurses at Covington Pediatrics! My first child is 4 months old. I…read moreprobably see these folks once a week sometimes with my first time mom struggles lol. No matter how often I go there voicing my concerns for my son, they never make me feel like im being too worrisome, and they always greet us both very warmly from the receptionists to the doctors. I love this place for my son! You can tell each person in there truly loves what they do. If i could give Covington Pediatrics more than 5 starts, i would!

My daughter was a new patient and was treated better than her previous doctor. Dr. Nahas was…read moreextremely professional. She spent almost an hour going over my daughter medical history; that just doesn't happen these days. She was very warm and caring and answered all my questions. I would highly recommend her to anyone seeking a new doctor.