I was so incredibly happy with the kindness I received here! Fad gave me such good recommendations!…read moreThe hotel is beautiful and such a good vibe. Couldn't recommend it enough! Thanks Fad and Kesha

This review is for the Shepherds Bush location. It is a 5/5 on every level! Customer service is on…read morepoint. The basement room is fantastic and underrated. The place is modern meets vintage decor. I loved it! If you're looking for great sleep, great ambiance that's close to the trains with many dining options, check it out! You will not be disappointed. Enjoy!

Overall impression of the hotel is that it is clean and fresh. When we walked it to the lobby,…read morethere were spa water and some fresh fruits. As a IHG Platinum member, we were upgraded to the executive room on the 7th floor. Checking in to hotel was quick although service was pretty aloof. Our hotel room was clean, the bed was comfortable and the pillows were soft and fluffy and bathroom was decent size. Has all the amenities needed and luggage storage downstairs if you need to leave your bags. The hotel also has a mini gym which had a few machines and hand weights available. Pricing wise, it was affordable for London. The hotel location is close to the Central Line West Eaton as well as the Elizabeth line which goes to Heathrow airport. It's right next to a Tesco express as well as an Asian supermarket.

The hotel is placed conveniently next to the Central Line station, a Tesco, and an asian market…read more I'd walk to either shop each morning and get breakfast. Thanks to the nearby station, getting into the city was easy. The hotel has a newer look with spacious rooms that match the rest of the hotel, but heat tends to collect in the hallway at the higher floors. This wasn't a problem in the rooms, but made it a bit uncomfortable right as I returned to my room.

I stayed at this hotel for a week and I've honestly never been so impressed. The staff here is…read moreextremely friendly and helpful. It's a small hotel but I think they did a good job of making me feel like I was at home. My room was also new and the bed was super comfy. I also recommend their maid service whom did a great job tidying up each day... Including folding my pajamas lol! They also have a restaurant downstairs with good food at decent prices. They mostly serve Italian food and I recommend the risotto. When my friend was sick they also was able to charge us for a banana we wanted. You also have the option to order room service, which I never do but recommend it here. One minor issue is that they have kind of spotty wifi. It's mostly good but there are some periods where it didn't really work. Again this was a non issue for me because I wasn't there on a business trip, but if this is important to you take note! Lastly, they also have a taxi service they call for you. I requested one from the hotel to gatwick for 75 pounds!! Way cheaper than an actual taxi and even uber sometimes. If I'm ever back in London, I will definitely pay to stay here again. It's around a 15-20 minute ride from central London. I'm not much for crowds so this was the perfect hotel for me.

Had a room with basically no windows, moved to a room with an interior window, but the ac doesn't…read morework and there's gum and dirt all over my floor.

FUCING AWESOME!!!…read more London is quite an expensive city, but if you're will to stay a few tube stops away the touristy city center and book months in advance, you too can score £100 /night for 4 nights like I did! PROS: -Huge room and bathroom. -Large comfy bed. -Rooms in the back were very quiet -Big flat screen TV -Premises and room are very clean, modern, and chic. -Bathrobes! -Near Hammersmith, Circle, and Central tube lines...easy to get to anywhere in London, including to/from Heathrow Airport. Lots of bus options too. -Staff was friendly. -Wide variety of restaurants, pubs, bars, shops, and grocery stores nearby. CONS: -Open shower area in the bathroom, so it creates quite a watery mess in the bathroom. But for honeymooners and romantic holidays, this might be advantageous... -Breakfast is 15GBP, but you get cheaper breakfasts outside for 4-8 GBP at places like Hummingbird Cafe or Liz Cafe. -Takes an extra 5-15 minutes to get to London's tourist attractions. But for such a luxurious hotel for the price I got, it was absolutely worth it! CONCLUSION: If I can score a similar deal, I will definitely stay here again!

Honestly, Gary at the front desk deserves a raise and all the praise! He was so sweet to my family…read moreand I. My daughter was so excited to see him every morning. He went above and beyond for us, Thank you Gary!

To start, I'm not 100% sure of the price here because I bought a group package so my review will be…read morebased of general experience without price considered. To start, the location of this place is not in central London, but it is about a two minute walk from a tube therefore it is super easy to get around. The line is in the second zone meaning you will pay a little extra for your daily pass, but it's not bad. There is also a Tesco Express right across the street which came in handy. Not much else in the area, a couple cool pubs, but, like I said, the tube is easy to get you around. In regards to the rooms, they are a little on the small side. My friend and I had a double bed and a couch in our room. My friend actually slept on the couch because the bed did seem a little on the small side for two people to use. My other downside to this place: I found the comforter too hot so I pulled back to sheets to sleep with those, and the mattress cover wasn't too pretty so I put the cover back and used the comforter again. Everyone in our group was super confused with the lights and thought we had no electricity, but you just needed to put your room key into a source near the door (just thought I'd mention that so no one else pees in the dark, lol). They have a public access computer which is a pretty decent price. The phone was really expensive but they have a pay phone in the lobby. The service here is also exceptional! Our group of 26 that went were treated very well. Seriously, 5 star customer service. The food for breakfast was also quite tasty.

Very comfortable lounge area to watch football. Aspall cider, on tap, was top notch. Wait staff…read morevery helpful.

This review is for their breakfast only. Ordered the Full English Breakfast and was disappointed…read more They used streaky bacon rather than traditional bacon, the sausage and fried eggs were over cooked and they forgot the baked beans. Service was good though.

Staff was great!! Rooms for family - Super great…read moreProximity to tube station - Phenomenal. Options for food nearby - A bunch! Rate - Decent! Would I stay again? absolutely!

Came back from Bath and was flying out the next morning from Terminal 2 and saw the reviews for…read morethis place. Super convenient as it's in Terminal 2. Easy to find as the signs in the Queen's terminal are large and everywhere (good job sign posting, unlike terminal 5). The rooms are a bit dated and not laid out intuitively. The safe is in the night stand and when open it bumps against the bed. The faucet in the bathroom sink has little clearance from the basin and thus water gets everywhere when washing your hand/face. The shower head sprays water and with a glass wall (vs shower curtain) gets outside the tub and the tile gets wet. These little design wonkiness is what makes it a 4 (vs 5). This place is popular with large groups. The restaurant is solid - fantastic greek salad and the grilled salmon perfect. The runway rooftop bar is also a must do (you can get non alcoholic drinks). So mesmerizing and relaxing to watch the planes. A solid place for a quick fly in/out of LHR

The hotel rooms are a bit old. Past their prime. Breakfast starts at 6am (for an airport hotel it…read moreis late). Since I am an elite member and could not take breakfast, I was supposed to get points. They promised me points, but did not give me any points...

I had a fantastic experience at this Double Tree during my recent short stay in London!…read more Check-in was simple and quick. Perhaps because I am a Diamond member, but in any case, the lady at check-in was super friendly and got me in my room right away. I was given an "upgrade" to a park view on the highest floor, which just allowed for a better view of the park, but wasn't incredibly necessary. The room was "small" compared to American standards, especially the bathroom, but it was spacious and clean compared to European standards! The bed and pillows were super soft and comfy, and the only thing that I was really missing was a safe. The cost for two nights was like staying at a decent hotel in NYC, but the service and cleanliness were well worth it for a stay in the heart of London. I also felt very safe walking in the nearby neighborhoods (near Hyde Park) at night.

Enjoyed my stay here. Staff was soo nice and helpful. Salaar and Sebastian were great and had great…read morerecommendations to eat and also helpful when we got there too early to check in. Right next to Hyde park so a nice place to walk in the morning. The room felt nice and new and roomy and super clean. View of the front Hyde park was nice as well. Booking came with breakfast and was delicious, can't complain. Would stay here again.