On March 15th I had an encounter with a very rude employee / tow truck driver that was backing up the flatbed to a vehicle crash at and Ardmore intersection off Montgomery Drive. I was stopped at the light and he was yelling at me to Stop I said I am stopped the light is RED why are you yelling. The police officer was right there trying to direct and stop traffic so there was no need for him to yell at anyone. He said some other racial slurs to me that was really uncalled for. I would never used their services. He needs some customer service training on how to deal with the public during car accidents. Or go find a job he enjoys! read more

P & J Auto Body - My car facing his tow truck at the intersection. - Body Shops Near Me - Bala Cynwyd, Pennsylvania

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I want to thank P & J Auto from the bottom of my heart (and especially Jamie) for helping my mother after a car accident. Jamie helped my Mom clean out her car, recommended a replacement vehicle, and was just so understanding and supportive. That is customer service. read more

Pat and his daughter, Jamie, were a delight work with. I took photographs of the automobile damage as directed by my insurance company and submitted it to them. Their appraisal would reimburse me only half, $1,500. Pat disputed the claim and contacted the insurance company. He was successful in getting them to pay in full. The two damaged driver side doors have been replaced and the car looks like new. read more

P & J Auto Body - 2015 Honda Civic Dented Doors - Body Shops Near Me - Bala Cynwyd, Pennsylvania

The service is fantastic. They do beautiful work and are really professional. I have taken my car to P&J at least five times. I wouldn't take my car anywhere else. read more

My car was rear ended, while parked; long story short: not drivable with lots of damage. Office staff was courteous and professional throughout my car's stay at P & J. Car came out perfect. P & J went above and beyond with the paint job: absolutely first rate. Car looks brand new! read more

This company tried to swindle me after an accident. They told me the car was with nothing and they could dispose of it. A week later I had a company buy the car for almost $2000. P&J is not a trustworthy company and they will try to take advantage of you. read more

Great service and great people. I had a issue with my truck starting and they had a tow truck out quickly and provided great service. A couple friends had body work performed here and they were very happy with the whole process! read more

Love this place so much. I know nothing about cars and know what it feels like to be taken advantage of-- this brother/sister duo kept me informed, never tried to oversell me, and if anything tried to save me money. I hope to never be in another accident, but if I am I'm coming here!! Would recommend to EVERYONE. Heads up-- cash only read more

Brought in the minivan after someone hit the front end while parked. Communication was excellent, customer service fantastic, and the repairs were done in a prompt and thorough manner. I would definitely repeat. It is hard to find good service these days. read more

I recently had body work done on two cars at this family owned and operated auto body business  ( I sideswiped my daughter's BRAND NEW car backing out of my garage - was not funny at the time).  Every step in the process was perfect.  Appointments for estimates were fast and performed quickly with a written proposal, they interacted with insurance company, set up a work day quickly, made the date, work completed on both cars ahead of schedule and the job was perfect in both instances.  We communicated exclusively with Jamie who I would call the "Operations  Manager".  Jamie is smart, knowledgeable, easy to work with and knows everything. If you have ever been in an auto body repair shop before you will understand this following statement as an indicator of how this business operates - when you walk into the office/waiting room area you will be stunned by the fact that it is spotless!  These people take pride in their business and the work they do.  You will appreciate that when they take care of your car. read more

Honestly one of the nicest mechanic's I've been to! They're always willing to help and were able to see me in no time. Genuinely nice people and great service! read more

The staff at P&J autobody was very professional they gave me a quote for repair on my vehicle and how long the service was going to take. Everything was exactly what they quoted. When i first took my car in for body work they were short staffed cause of employees were on vacation, but they still were able to work me in. I would recommend them to everyone who needs body repair on there vehicle. Very nice people doing business with and thankyou for the great service and work on my vehicle. Kenneth B. Abney read more

Some of the nicest, most helpful people you'll experience in the business. My family won't go anywhere else!! You're in good hands at P & J! read more

P and J Auto Body on Rock Hill Road did a wonderful job on my car. I had an estimate from the dealer - which was out of my price range - and my sanity range -- and P and J was reasonable - and they did a flawless job. Super communication, fast work. I hope I don't need more body work - but if I do - I won't waste time getting other estimates. Thanks P and J! read more

Quick review - excellent pricing and excellent body work! Great customer service and easy to work with! More detailed review - Years ago I scraped up the back corner of my black Ford Focus ZX3 - the local Ford dealership recommended P and J and they did an excellent job at a reasonable price. Earlier this year I needed body work on my pearlized white Honda Accord on the passenger front wheel panel. The panel was bent and of course it was on one of the angled areas. I first took it for an estimate at Century Auto Body. I was quoted a price that was higher than I was expecting (greater than $2000). He was giving me the worst case scenario due to the fact that the bend involved an angle and it might not be able to be just unbent and might require a whole panel replacement with a special paint job because of the pearlized white color. I took it to Martin Collision and they gave me a much better price ($800) and general idea on what the job would involve (meaning no need to even consider a new panel replacement, etc). I then remembered that I had work done at P and J Auto Body years ago and made an appointment for an estimate. They also stated that the whole panel would not need to be replaced and that the job was straightforward and worst case scenario the job would take a few days to a week at max. Their estimate was $634! I was able to book the job immediately and it only took a couple days! They did a beautiful job!!!! The lower price is not at all reflected in the job that was performed!! In the future, if I need a body shop again I will just go to P and J Auto Body without question! read more

These guys truly are amazing. Recently my car popped out of gear after parking. Rolled down my driveway and plowed over several bushes AND through our fence and into my neighbors yard. I called triple AAA and was told there was nothing they could do about it. Seriously??!! Called P&J, they showed up first thing the next day. Used two trucks and amazingly had the car extricated in a half hour with no problem. AND, they were surprisingly inexpensive. I've used them several times in the past ranging from inspections, mechanic work, body work and they are always professional, convenient, efficient and very polite in that "local neighborhood type" way. Please note....they only accept cash or check. No credit cards. That's they only drawback. read more

I have used P& J auto for all of car repairs resulting from car accidents and they have always provided superior, no-nonsense service. My car is always perfectly repaired when I pick it up and it is always ready when they say it will be ready, sometimes even sooner! I give P& J Auto a big THUMBS-UP! They make a stressful situation less stressful! read more

P & J is the best! Quality work, great with our insurance company, and the nicest people in town.

I give one star because i have to choose one. This place is absolutely unprofessional. They have no customer skills whatsoever. They are rude, arrogant, and unethical. My car was towed after an accident and when I saw the kind of service they were providing I didn't think twice. I went and got my car towed out of there. I'm glad I did. Take your business some place else. read more

My vehicle took TWO months to be fixed. The place is terrible and unprofessional. I have had vehicles fixed at NUMEROUS auto body shops in the past and this place is by far the WORST. Again, TWO months to fix my vehicle and the worst part was that they were rude, angry, and the owners daughter was so snobby and did not help one bit. Do not get your vehicle fixed at P and J please. Trust me. read more