I got my visor fixed here and I'm so happy with the results! The people are so so nice, especially the sweet ladies in the office! Would most definitely come back and even recommend this place to anyone and everyone! read more

Heads up to anyone with a euro. These people are completely incompetent when it comes to detail. They did work on my Audi, and with all seriousness, not a single part is correct. I have dents where I never did before, and the paint is so thin that the primer is visible through the new paint. There are several spots where the car isn't even painted at all. I'm completely sick to my stomach and feel this is going to require an attorney to resolve. GO ANYWHERE ELSE!! read more

Amazing customer service, wonderful kind people, and fair prices. They got my vehicle in right away and was able to get the job done within 2 days. Highly recommend. read more

never EVER use P & L Body Shop in Clearlake. They RUINED our $70k car....defrauded our insurance, had to pay back money for repairs and parts they charged for doing that were never done, and every single place they touched on our car is literally falling apart. But they are NOT taking responsibility for their work although it's been proven by multiple other shops that it was their work, not the paint company they got their cheap ass $35 a gallon paint from. They used our car for publicity, even posted on not only their Facebook, but their ridiculously horrible secretary or whatever she claims to be these days posted it on hers WITHOUT PERMISSION as if they are a restoration shop and can handle classic cars....THEY ARE NOT and CANNOT!!!! And as for their lifetime warranty and guaranteed work, they do not honor that. When you try to be civil you get the run around, so you end up having to be rude, and the secretary turns it into something totally different than what you are talking about. They forged signatures on my invoices and kept our car for over 4 months claiming they we were waiting on all these parts to come in, yet they didn't use the new parts and just half-ass repaired what they claimed they replaced as new, which were repairs I never once approved or was informed of. I have had to file multiple complains with the Bureau of Automotive Repair and the Bureau of Insurance for the things they have done. They repeatedly lie to us about EVERYTHING. So if you want your car ruined, by all means take it there, but I would suggest taking it to a REPUTABLE shop! We are definitely not the only ones they've done this to. We talked to several of their customers who also said they were trying to charge for repairs that weren't done or approved, just like they did to us!!! read more

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The owner agreed to patch my roof where the bondo was gone. It was $1600 and I was given a year warranty. It lasted 3 months. It popped in the same spot they had repaired it I have photos before and after. I went back due to the warranty. I was told by Cara, the office manager that I was lying. That it wasn't their bondo. Thankfully the owner was there, stepped in, corrected her, and honored the warranty. I got my truck back over a month later. No warranty of which I still had about 7 months left and no new warranty on the work just completed. They voided my 1 year warranty entirely. But after 6 months, the bondo popped up again it the same exact spot. So I have no warranty, out $1600 bucks, called a liar, no apology, and still have to deal with the broken bondo. worst experience in my life. I'm old and have never been treated this way ever. I gave them a year to apologize. But since they have not, I leave this as a warning to others. Take photos, audio record everything. You may need it as evidence later. I never ever would call my customers a liar. Even if they were. It's just not done if you want to stay in business. Especially when my photo evidence proves them wrong. How dare she. Your customers are your lifeblood. You treat them with respect, not contempt. read more

The owner is very rude the only person that I would recommend ever talking to is Kara I had my car worked on there and she hired another lady that stole my personal event information and pretended to be insurance company also threatening somebody else that works there that if they sue or I try to help that she would fire her I will be posting a video of her yelling and cussing at one of the employees I highly do not recommend you taking your stuff there if she is going to have that person that got caught stealing personal information read more

These are the most wonderful people. They were very helpful and my car was repaired quickly. I would recommend them in a heartbeat.

P & L did a fabulous job on my car repairs! They went over & beyond in every aspect. My car drives better now than it did before. Customer service was amazing. The quality of the work & explanation of what was done was on point. I would highly recommend them! Way to go P & L!!! read more

I've used their services many times over the years. The work is great. I banged up my tailgate pretty bad recently and that part of the body work took them much longer than anticipated. They still charged the original estimate. I felt the 2 in charge of the body work were very knowledgeable and straight forward. read more

I backed into a pole and did not want to go thru insurance. I got a very good quote (which they stuck to) the car was fixed and returned in only two days. I am very thankful for good quality care. read more

Wonderful, fast services! The ladies in the office are amazing! Super friendly, knowledgable & my car was fixed in less then an hour! Will definitely be taking all vehicles here from now on! read more