I just want to say one thing but I'm sure it's gonna be more than one Peter the golf pro is…read moreunbelievable and that's what I'm gonna call him he is a fantastic person extremely nowledgeable . I went to the PGA superstore and they told me that I needed MCC +4 grips when I was using my clubs it felt extremely uncomfortable he directed me to CP2 golf pride midsize let me say that I drop them off at 10 o'clock this morning and he had it all done at 1:30 the man it's just unbelievable I'm always going to Dick's Sporting Goods at Westgate mall I have been shopping over there for years and I will keep shopping over there the people over there extremely friendly excellent crew

Last week while in the area doing work, I stopped by this store opportunistically to pick up a…read morecouple of hockey pucks for grip training exercises. The store associate that greeted me at the door was extremely friendly and helpful in finding what I was looking for. The store seem very well cleaned, organized, and well-stocked. No clutter to be found. A few other employees that I ran into while walking towards the register were also very friendly. Tyrone at check out was both helpful and efficient in getting my purchase rung up and getting me on my way back home. No one in the store was pushy and never once did I feel like I was rushed or ignored. I would definitely visit this Dick's Sporting Goods again while in the area.

I ordered my daughter a Ben Johns Pickleball Paddle on 11/27/20. It's been 3 weeks and I STILL…read morehave not received it. Missed her birthday on the 14th of December and to make matters worse, USPS still says that the paddle is in Memphis! UPDATE..... Spoke to Customer Service Reps Eric and the Dave and they sent a new paddle priority mail and I received it two days later. What started off as a frustrating situation has been taken care of by the fine customer service team at Franklin. Thank you Dave and Eric for your help resolving this matter. My daughter is thrilled with her new paddle.

A few weeks ago I placed an order for custom batting gloves. Over the past week, I have left 2…read morevoicemails for, and sent 3 emails to, Franklin Customer Service in an attempt to get an order status. They have not found the time to reply to any of my contacts. Incredibly poor customer service.

I swear this store get worst by the minute went there today to do the raffle for the yeezy. Only to…read morefind out that the store is only getting 3 pairs why bother doing a release for that just sell it first come first serve . It's crazy this store is the worst and when you go do a raffle they want to ask for every information like why do you need my address and my ID it's just a raffle. I had the worst experience with one of the employees her posting my information on social media when I contacted the store and spoked to the district manager victor about he said he will take care of it but to be honest I don't think so they do whatever they want . With a community with so many people that's going to be crazy. But one of the reasons I stopped coming to this store is the store manager just let there employees so what ever no professionalism

Eblens in Lynn is one of the worst stores I've ever set foot in. Besides being rediculously over…read morepriced (ebay has same stock for half the price) the staff was extremely rude and unhelpful. It blows my mind that they can even stay in business. If u do buy anything be careful as they dont accept returns on almost all thier items.

There is some weirdo who follows you around the store in baseball cap. I almost called the police…read moreon him.. then realized he works their really should try a different approach and don't be so noticeable. Also when you do a return your head quarters said if I use my debit card I should be offered cash or back on card. I don't want to wait 7 days to go back on my card or if it was a gift what good is it to give it back to me let the birthday person get cash to buy something they want....

DON'T COME TO THIS STORE. Employees can treat you however they want with no consequences, even in…read morefront of children. Bernadette at the self check out is absolutely RUDE and condescending. She has the biggest attitude. She had to check the price on an item that had no bar code. I was holding up the product so she can see what it is. She said in an attitude aggressive way, "are you going to let me have the bottle or not?!" That was the very First thing she said to me. Not "hi, how can I help you". Not "can I see the product?" I don't know why they hired her for customer service. She is AWFUL. I was there with my 11 year old daughter who was happy to buy her doll, but this experience ruined her day and mine. I tried to complain to the manager, but instead they sent Nate, a coach, to talk with me. He was nice and said he'd talk with her, but it's ridiculous that there isn't a store manager concerned about how their customers (including children) are treated. I have a feeling she probably talks to customers like this all the time, but it was very disappointing for me because my 11 year old daughter was there, but Bernadette didn't care. Bernadette was raising her voice and talking in a condescending way, and even other customers noticed how she was treating us. I will post a picture of her soon, if she isn't fired, so other customers can steer clear of her. Hope she is fired though! (Update: I called corporate and they said they'd contact the store and their store manager would call me. I'm waiting to see if they do, shows how much they care or don't care how their customers are treated.... Store manager "JUAN" never called me. They don't care abour their customers.) Please read Yelp Reviews for more accurate reviews.

Great people there, can't say enough. They are very informative, have great deals and offer classes…read morefor ltc with live fire training instructors and they're all friendly. I would definitely recommend this place for anything firearms related!

I belong to the Holbrook Sportsman's Club and we have a raffle every year I was lucky enough to win…read moresomething in December I have been to the store before I have purchased items there. It's a very nice store and I've met the owner at the club and he seems like a great guy so I was very surprised when I had this interaction With some of the employees I am a very active member of the club and I understand That if you win something in the raffle and it's not exactly what you want you can generally upgrade it without an issue I was not interested in the pistol that I won and wanted to purchase a rifle that was roughly $200 more When I called outer Limits the day after I won the raffle in December, I spoke to a woman at the counter and she congratulated me on winning and I asked her about Exchanging the pistol for the rifle and she got all flustered and told me that that wasn't possible that the club had already purchased those guns for their raffle and nothing could be done I explained to her that I know that it is possible As it had Been done before the lady informed me that she would have to talk to the owner and that she wasn't even sure that she could get a hold of him which I thought was incredibly bizarre So she said that she would get back to me. This was the middle of December. You only have 30 days to pick up the item so I waited. It's the holidays. People are busy I understand but I never heard from her again so I called back in January and I talked to a gentleman down there and it was very easy. I explained the situation I did inform him that I had called earlier and spoken with a woman who would never return my call, but he didn't really want to hear about that so we moved on. I explained to him that I knew what I wanted had the item number again he told me you would have to talk to the owner I said OK And he called me back the next day and said it was possible to do it. I said OK and we proceeded, and he explained that he would reach out to me when the item was at the store. Roughly one week later he called. I was unavailable at the time and I called back about one hour later and asked to speak with Joe who happens Share the same name as the owner Joe Morgan, but I knew I wasn't speaking about the owner It was the same woman that I talk to in December that never called me back that answer the phone. I asked if I could speak with Joe she asked was it the owner and I said no I don't know the gentleman's last name. He never told it to me, but I explained to that he called and left a message about one hour earlier and she started snapping at me. What's this about? What's your name? And I could hear the gentleman standing right next to her, so I said that he had just called me an hour earlier and was she gonna let me speak to him and then she got really furious and said she didn't like the way that I was talking to her and then I would have to call back later I don't think I've really ever been treated like this. It was very unusual. I was so angry that I did not call back until the next day so I asked to speak to Joe and the gentleman that I was talking to informed me that he was busy and I said I can leave my information or I will call back. he said OK and took my information. Joe called me about 10 minutes later and I thanked him for taking care of this issue but then he informed me that he wasn't happy with the way that I had spoken to his coworker the previous day so that just made e angry and I proceeded to explain to him How the situation was handled so poorly, and that this person has no place doing business with anybody in the public sector, I don't care what business she's in I told him that I deal with people all the time very consistently and generally, there are never any issues and things go very smoothly. There's no way possible that I am. The only person that this woman has ever had an issue with. I would think this is more the norm than the exception So then, Joe informed me that we would just let bygones be bygones and then I would have to come in on a day that that woman wasn't working so I wouldn't upset her I had never heard any kind of crazy talk like this in my entire life so this was a Friday and he told me I could come in and pick up the rifle on Friday or Saturday and he would be there both days . I walked in the next day on Saturday. There was two men and a woman working there, and One of the men asked if he could help me and I said I was looking for JOE and he informed me that Joe wasn't there which I thought was very odd that I just spoke to him the day before and he told me he would be there at both days Then he informed me that his name was Joe and he was the guy that I was looking for. It was just absolutely amazing how this transaction was being handled. Joe went and got the rifle and brought me over to her computer to do the paperwork that needs to be completed. I took care of that was on my way. It is a very nice shop. They have a lot of stock there but personally, I wo