I was passing through town and had 5 of 8 trailer studs break off. in a time crunch and no other…read moreplaces could help me. Jonathon and his excellent mechanic fit me into their schedule and got ti repaired and back on the road an hour.Great customer service

Our trailer axel broke and we were able to get it over to Big Tex. Lucky us because the staff here…read morewas very helpful and friendly. They accommodated our needs and took great care of us. Overall experience above and beyond!

If I could give this place negative 5 stars I would. I dropped off a trailer to get the bearings…read morereplaced and repacked. I was charged for a full service. One week later my hub completely failed when going over a mountain pass. We were very lucky nobody was seriously injured or worse. The hub and axle were completely destroyed, costing more than $3k in repairs. When I called to ask what size bearings were installed, they admitted that they only squirted grease in the fitting. They charged nearly $140 for squirting grease into the fitting. What a joke. I called the shop and the manager complained that I was being mean because I was angry. He wanted to argue everything I said and wouldn't listen. Steer clear of this crooked shop.

Not the best, I took my trailer in with an estimate of $80 To have them re-pack the bearings on my…read moretrailer. They raise their prices to $85 which wasn't a problem but then they threw in shop fees material fees additional fees and other fees totaling almost $130. Then when I inspect my trailer they didn't even put on a center cap covers and I'll have to do that when I get home. So NO I would NOT use these guys Again instead I would drive the additional 10 miles down the road to someplace better.

Great customer service, exceptional prices on their trailers, was in and out with all paperwork…read moredone in 20 minutes. If you need a flatbed or utility trailer, this is the place to go in central southwest Texas.

Ty made the whole process easy. The trailer exceeded my expectations by far. I tried Marketplace…read moreand Craigslist but nothing came close. You won't beat this deal. I hate spending money, but glad I did on this exceptional trailer.

I wish all businesses were this easy and simple. I'm new to TX and have a bit of land and…read morediscovered my traditional push mower just wasn't going to be able to do the job that I needed. Or I would spend a day just using a push mower... so I decided it was time to get a seated mower. I've read a lot about zero turn mowers and felt I was ready to make the purchase. Through my search online, I came across Reid's Triple T and was hoping to find out as much information online before making the trip out. It turned out to be even easier than that. I contacted them by email and they confirmed they had the exact zero turn mower I was interested in as well as the add-ons I wanted. Without even having to talk to anyone on the phone, I was given a quote. Now, I don't have any means of hauling something like this and thought it would be easier for them to install the extras I was ordering. Fortunately, they knew someone who would transport the mower and for a reasonable fee, they attached the extra equipment I ordered. I was ready to make the purchase; I sent them the documents they required and I was able to sign them and email right back to them. Fortunately, I can sign electronically on my computer, but for those who can't, it might be nice if they used Docusign (but they might actually offer that). I spoke to someone over the phone to do my payment and in just a few hours... I had purchased my new mower and arranged for delivery. They gave me an approximate date for delivery and today it arrived... as promised. I am very happy with the service at Reid's Triple T. In fact, another person from this store emailed me to ensure I had been contacted after my initial email inquiry. They responded to all of my emails immediately and instead of what I thought would take days and ultimately result in me driving to the store (it's far away from me), I never left my house other than to greet the person who delivered the mower. Great prices, incredible customer service... I wouldn't hesitate to use them and if you know of another store that has the same product... you want to come here simply for the customer service. They way they treat their customers is how you would expect if you were family! I really can't say enough great things about my experience with this store and I know I will return. Thank you to Steven Jennings who helped me through this entire process.

Good Guys and Great Service! Made it as easy as possible for me to get the trailer i needed.read more

Please DO NOT shop here and only note after being late with the payment by days then they would…read morenot accept my payment only my car.. even after I told them I had been in an accident, the car had to have 3 new tires.. so with the thought they are Only in it for the money not to get you a good car !! A day late then your car is gone!

Longhorn has great pricing on their trailers and professional service as well. I would recommend…read morelonghorn for a trailer and would buy from them again.

We've used LJD Sales for years now - buying trailers and parts, renting trailers & equipment, every…read moreexperience has been excellent. Their team is fair, knowledgeable, and truly puts customers first. They always go the extra mile to make sure you get exactly what you need. Highly recommend them for anyone looking for quality equipment and honest service!

I've never been so surprised at the disrespect of a business. The man who appeared to be the owner…read morewas incredibly rude. I inquired about buying a trailer which would have cost me probably $17,000. When I tried to understand how large the trailer bed was because the description on their computer screen was confusing to me, he talked down to me, was amazingly impatient, and spoke to me like I was an idiot. And, he did this in front of two young sales guys. I refuse to be treated by anyone in that way, much less when I'm trying to give someone business. In fact, I had gone there to look for two trailers, the other a dump trailer - also expensive. But, after that treatment, I would rather drive 100 miles to buy from anyone else. I would never recommend this business.