Went to go grab my front bumper. Ruben was so helpful on the phone and during check out!. He made…read morethe process's quick and easy to understand as a first time guest!.

Great place, I've gone there several times to get parts and it's well worth it. The employees are…read morefriendly

We found this team to be totally professional and extremely helpful in obtaining and installing…read moresteps, grill guard, bed topper and liner on our new RAM truck. The store has a wide range of products to choose from, and they are also good at going online and finding items you may be looking for. You could not find a better team to help you with your truck needs. We interacted with several of these folks in our trips to the store over the past few weeks and each visit was nothing less than great. Thanks to them for being so GREAT!

Have gone here a few times. They've installed my bullbar on my Santa Fe. ANY custom work you need…read more Please come here for a quote. Due to my vehicle not typically meant for a bull guard. They couldn't find the specific product available. But they were able to install one I had found online. Most recently I wanted off-road lights installed on the guard. They did my rally lights along with all the wiring and mounting. Great customer service and very friendly staff

est. 2001 in copperas cove. Moved to Killeen in 2005. Same veteran family owned business for 25 yrs…read morenow and still going strong!

My son's '65 Mustang would not start, despite a new battery, day before he was due to PCS. Mike…read moremanaged to make room on very short notice to see if he could help. He got it going and even made improvements and my son was able to get it on the trailer and leave on time. We are ever grateful for Mike and his team for their willingness to help us out and to do such a great job. This team is awesome!!

Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

1/5 -- Horrible Customer Service…read more Service Experience I would not recommend Bill's Towing, its manager Joseph, or the driver Cody to anyone. My experience was extremely unprofessional, stressful, and disappointing from start to finish. When I arrived at Chuck's Garage, the manager at the front desk appeared visibly frustrated that I had brought in a towed vehicle and gave the impression that he did not want the business at all. This made the situation uncomfortable from the beginning. After receiving the quote, which I felt was extremely high, he seemed to pressure me into continuing with the service despite my concerns about the cost. When I decided not to move forward, I stepped outside and was on the phone with Bill's Towing. At that point, the manager came out and said he would charge me $75 if I was going to keep my vehicle there, in a passive-aggressive tone, even though I had already made arrangements to tow my vehicle to another mechanic shop. Pricing Issues Additionally, the company they work with, Chuck's Garage, tried to charge me approximately $700 just to inspect my vehicle and diagnose the A/C problem. I had previously been given a much lower estimate over the phone, but once I arrived, the price was significantly increased, which felt misleading given the circumstances. Wait Time I then waited an hour and a half in 102-degree weather for Bill's Towing after being told the wait would be about 30 minutes, which added even more frustration to an already difficult situation. Staff Behavior Cody the wannabe tough guy was very rude and said it was policy that they could not give rides to the next location; however, after a call with the manager, they said it was not a policy at all. He did not provide me with a ride to the next location and left me stranded. Then, only about five minutes after arriving, he threatened to have my vehicle impounded while I was still on the phone actively trying to arrange payment for the towing service. Overall Experience The entire situation felt rushed, disrespectful, and heavily overpriced. Based on my experience, I would 100% not recommend this business and strongly advise others to take their business elsewhere.

This is the best yard in Texas! Great inventory! All prices and inventory listed online. They often…read morehave classic and hard to find vehicles. They don't pull the good stuff like many yards do. You can often find really expensive engines and transmissions including diesel, and they sell them at their listed price. Way affordable. Friendly service, customer oriented.

DON'T COME HERE!!! They do bad business, I called and spoke with a gentleman by the name of…read more"Thomas" and found out they possibly had a part I was looking for. I drove an hour to come over here and was charged at the door which he didn't state on the phone but that's no problem. When I called he told me it was one price for the part I needed then when I got here and I got the part to the register the part DOUBLED in price. Claim they are the cheapest but not by any means. They want reviews but do bad business. Don't come here unless you want to be scammed. Bad reps for your business!!! Don't go I repeat don't go UPDATE: It gets even worse because the part I ended up paying for was WRONG and I called back before driving back and told them I had bought the part and hour previously to which ROY responded with " do you have the warranty" which I opted out of because they charge $7 more for a warranty so $7 to return a part. This is a horrible business and just crooks work here. I am disgusted with Violet, Thomas and Roy. Literal highway robbery. Please I hope my review helps you not get caught up like I did. Do not go here at all. I am going to dispute this charge now, report them to the BBB and that's all I can do. Just so furious right now.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.

I needed an alignment for an upcoming trip and they were able to get me in the next day. The work…read morewas quick but professional. Communication was with Billy the entire time and he's an awesome guy. They also checked up after the work was done which is awesome. I called RNR beforehand for an alignment just to drive and find out they had no techs for an alignment and they were super rude when I came in. I don't know why but it is super hard to find solid businesses in this town with people who enjoy what they do/have a positive attitude in their workplace. The alignment here was like $5ish more than RNR but man that extra $5 is worth it for the experience/friendly employees.

I have taken my truck to them other times and have always thought they were pricey !!!!! This time…read moreI had a check engine light and busted strut . Want the check engine light corrected and strut replaced . 300 dollar for what they called level 2 inspection and diagnosis that does not go toward the repair!!!!!!! Sent me a list of numerus thins they said needed repair . I only authorized what I took it in for . 2000 dollars later I went out to get in truck and the battery was bone dead ! They wanted to keep it another day and do more tests , I was very uncomfortable with what was going on so I told them no I have a charger at home I went home charged my battery and it is holding a charge . And then you add that the check engine light is back on and took it somewhere else and had the code read , it was the same code as before . Of course they wanted me to bring it back in !!!!! At this point they didn't admit doing any wrong with my battery !!!! I will never let them work on one if my vehicles again!!!!!!!!!!!!!!!!!!!!!

horrible experience that ended in fraudulent charges!! went to have the Catalytic converter changed…read moreout, the mechanic broke the exhaust manifold studs and wanted to replace everything with aftermarket parts finally after telling them we were just going to have the car towed the owner Doug said they would take care of it. So they drilled out one stud and replaced it with a hardware store bolt and no nut leaving the other stud cut off. When I went to confront the owner his wife started telling telling me to get out and the owner started also saying I was trespassing. I called 911 when the police came they went to talk with the owner then after statements were done I received a criminal Trespassing charge and vandalation charge the owner claims i kicked in the office door!! Found out after that A1 Mufflers sold out and the new name is "Stable" off E Veterans Memorial. I attached photos of the shady work and the office door they claim I kicked in causing damage

I had a great experience, came in there with a muffler I wanted installed and they did it! They had…read moresome tips available I got to choose from and definitely happy with what they did! The weld looks alright but I don't really know much about what a good weld looks like. Took them only 30 minutes, the exhaust tip I bought from them was nice and wasn't expensive. Overall, got an estimate of $125 for the job and that's what I paid (minus the exhaust tip I bought from them which was $75.) Definitely recommend!